HyundaiPartsDeal.com Reviews 

477
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 203 reviews, reviewers had a great experience with this company. Customers frequently praise the product quality, noting that parts are exactly as described, genuine OEM, and fit perfectly, often for hard-to-find items. Many people appreciate the exceptional pricing, which is consistently reported as significantly lower than dealerships and other auto parts suppliers, offering great value. Reviewers also highlight the efficient delivery service, with items arriving quickly, promptly, and often earlier than expected, sometimes well-packaged. However, some customers also noted challenges with the order process and returns, experiencing issues with parts not fitting or being incorrect. They subsequently faced difficulties with returns, especially for electrical parts or items where they ordered the wrong part, even if unused. Additionally, some reviewers mentioned orders being voided after confirmation due to parts being discontinued or backordered, or price changes during verification.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the availability of needed... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and timely... See more

Order

Users describe ambiguous interactions with order, with some reviewers reporting issues such as incorrect... See more

Price

Reviewers highlight positive aspects of price, often finding exceptional value and significant savings... See more

Quality

People report positive experiences with quality, noting that parts are exactly as described and often 100%... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I planned to install the parts but then discovered how much work was involved so called Orange Park Hyundai to get them to install them and was refused. They said if we didn't order them, we do not i... See more

Rated 5 out of 5 stars

No gimmicks, reasonable shipping cost, OEM parts - always feel like I am dealing with pros at this place. UPDATE!!! Bad stuff - after "verifying" my order they changed the price and are not processin... See more

Rated 5 out of 5 stars

Excellent resource for a replacement hub cap for my Palisade. Price was a third of the cost at my local dealer's parts counter. And oddly enough, the part shipped to me actually came from a dealer, al... See more

Rated 5 out of 5 stars

Parts are exactly as described. The exploded diagram depicts the parts you need. Everything fits perfectly, like a hand in a glove! Pricing is exceptional, well below any dealer garage.

Company replied


Company details

  1. Auto Parts Store

Written by the company

Are you tired of searching for the perfect Hyundai parts and accessories for your vehicle? Look no further! HyundaiPartsDeal.com is the ultimate destination for all your Hyundai auto parts needs. With over 20 years of experience, we have established ourselves as the trusted online store for genuine OEM Hyundai parts and accessories. Our commitment to providing the best parts, service, and lowest prices has made us the go-to choice for Hyundai enthusiasts and vehicle owners.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

477 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(477)

171 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Resource

I ordered a replacement key fob for a 2014 Santa Fe. The price was very good and I had it installed at a dealer for $100. Works perfect. Great resource.

December 31, 2025
Rated 5 out of 5 stars

Who new there is a fuse by the battery

As we found this unknown to us weird fuse thing that is by the battery that keeps the whole car going. Our 03 Hyundai is doing fabulous now. Shipping came as stated. Part works fabulously. Thank you.

December 31, 2025
Rated 3 out of 5 stars

Zero accountability on a simple return

Adjusted to 3 stars as after multiple follow-ups the refund was also processed, though a 20% restocking fee was applied.

I ordered a USB port for my Hyundai Ioniq 5 from HyundaiPartsDeal.com. The part arrived, and I quickly realized I needed a different one. The item was unused, in original condition, still sealed in the plastic bag, and it was only about $40.

Despite that, I’ve been unable to return it. I called five times and every time I was told my return request was “under consideration.” That was six weeks ago. No decision. No clear explanation. No follow-up. Just delay after delay.

If you’re considering ordering here, understand this: if you order the wrong part, you may be stuck even if it’s unopened and resellable. A basic return process should not take over a month with no resolution. Very disappointing, and I won’t be ordering from them again.

December 10, 2025
Unprompted review
HyundaiPartsDeal.com logo

Reply from HyundaiPartsDeal.com

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

Rated 1 out of 5 stars

No respect for customer

I ordered several parts that came in a crate. One of the three parts was on the wrong side of the car trim. I reordered and sent the part back in original condition with all wrapping from factory in tact. They did not refund me saying I didn't send it back in original packaging which was a giant crate.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

The part was never used

The part was never used; it was the wrong color. The bag was opened in the prepackaged area to take photos of the condition of the part. This is horrible customer service when the part was never used. I will never order from this place again. They never contacted me until I called three weeks later and asked what was going on. They were rude!!!

December 5, 2025
Unprompted review
HyundaiPartsDeal.com logo

Reply from HyundaiPartsDeal.com

Thank you for your feedback.
We’re sorry to hear about your experience. We take this matter seriously and are currently reviewing the calls and messages made by our representatives to ensure they meet our communication standards.
Your comments have been noted and will be used to help improve our service moving forward.
While we try our best to reflect the true condition of the item, our online catalog is for general reference only. Rest assured that any outdated details will be forwarded for correction, and the listing will be updated in future updates.
We appreciate you bringing this to our attention

Rated 1 out of 5 stars

They schedule appointments without parts in stock

I drove an hour for this appointment and when I got there, they told me they didn’t have the part.

November 26, 2025
HyundaiPartsDeal.com logo

Reply from HyundaiPartsDeal.com

We believe this review may have been intended for a different business, as the details mentioned don’t match our records or the services we provide.
If this was posted in error, we’d appreciate a correction. Thank you!

Rated 3 out of 5 stars

The solenoid came on time and was put…

The solenoid came on time and was put in . Worked well for about 4 weeks and then quit working. So we're back to where we started.

November 26, 2025
HyundaiPartsDeal.com logo

Reply from HyundaiPartsDeal.com

Thank you for sharing your experience, we sincerely apologize for the trouble you've encountered with your order.
To ensure we can resolve issues, please create an RMA by following these quick steps: On our website click on [Contact Us] and select [RMA] Wrong Parts — Use this when the items you received do not match what you ordered.
Damaged — Select this if the parts arrived with visible damage. Warranty / Defective — Choose this if the part is defective after installation. Missing — For orders that arrived incomplete or missing specific items.
Core Return — Use this when your order includes a core return. No Longer Needs — For any situation that doesn’t fall under the categories above.
Once your request is submitted, our team will review the details and assist you with the next steps as quickly as possible.

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