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Rated 1 out of 5 stars

I took my phone there as my phone wasnt charging I told them this and they took my phone for 2 hours, when I returned they said they’d checked it and it was the mother board, which would cost £99.99 I... See more

Company replied

Rated 5 out of 5 stars

COVID is the worst thing ever. UNLESS you're a teenager who drops her phone while trying to carry too much. Then, global pandemics pale into insignificance. Luckily, we knew exactly where... See more

Company replied

Rated 1 out of 5 stars

Very disappointed with my service this time, after a previous seamless screen repair. I delivered my device early Saturday morning and was told Monday afternoon. When I called to check on Monday, I w... See more

Rated 1 out of 5 stars

I took my iMac to iSquad in May. The hard drive had failed on it and they told me they could replace it along with servicing the computer. When I got it back from them it struggled with me t... See more

Company details

  1. Cell Phone Store
  2. also in
  3. Computer Repair Service
  4. Electrical Repair Shop
  5. Electronics Repair Shop
  6. Mobile Phone Repair Shop
  7. Phone Repair Service

Information provided by various external sources

iSquad specialise in professional and fast repairs to your tech devices. Alongside stocking a huge range of pre owned handsets. All repairs and devices purchased are backed by unbeatable warranties. Conveniently located in Chelmsford City centre. With over 50'000 happy customers and highly experienced staff, iSquad can be sure to give your device the much needed TLC it needs.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

211 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.4

All reviews

(211)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank goodness for I-squad

Helpful, friendly and most importantly knowledgeable. My laptop works really well, as does my phone after it took a bath. I would certainly recommend them.

May 7, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey Sandra,

It's always great when we salvage a device that's been for a bath ;)

Glad we were able to help you, and thank you ever so much for leaving such a positive review!

Have a great day :)

Kind regards,

Phil

Rated 5 out of 5 stars

So helpful!

I am very pleased with iSquad. I had an Apple Mac Pro which was not turning on. I had been through so much back and forth from the Apple store but when I brought it to iSquad, they opening it up and thoroughly looked at it, ironed out the same problems Apple noticed but other things as well. Now even though sadly it’s beyond repair they were very honest and so helpful in advising me is best for me now and what laptop i should look to getting to suit my needs. Thanks again!

May 7, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey Anna,

Thank you so much for leaving such a positive review, it's a shame on this occasion we couldn't bring your device back to life, but rewarding seeing such wonderful comments :)

Have a great day!

Kind regards,

Phil

Rated 5 out of 5 stars

Phone fixed

Phone fixed, super quick, cheaper than I-smash. Nice chaps too. THANKS!

May 7, 2019
Unprompted review
iSquad logo

Reply from iSquad

Good after Gregg,

Thanks for taking the time to leave a great review, and pleased to hear you're happy with our services!

Have a great day.

Kind regards,

Phil

Rated 5 out of 5 stars

Complete Satisfaction

Excellent , problem solved in minutes at no cost. Will use again if my I Pad Pro plays up again.

May 7, 2019
Unprompted review
iSquad logo

Reply from iSquad

Good afternoon David,

That's brilliant! Glad we could help, and thank you for taking the time to leave a positive review!

Kind regards,

Phil

Rated 5 out of 5 stars

Excellent service

Excellent service - quick, efficient and fair price

May 7, 2019
Unprompted review
iSquad logo

Reply from iSquad

Good afternoon James,

Thank you for taking the time to leave an excellent review, it's much appreciated!

Kind regards,

Phil

Rated 5 out of 5 stars

EXCELLENT SERVICE & GREAT PRICEE

Staff are always helpful, always fix my mobile phone problems with no fuss or delay. Fair price for their work too. I 100% recommend!

May 7, 2019
Unprompted review
iSquad logo

Reply from iSquad

Good afternoon Susan,

It's always rewarding hearing such great comments, thank you for taking the time to leave them!

Enjoy your day.

Kind regards,

Phil

Rated 5 out of 5 stars

The Best in Chelmsford

I took my iPhone here after a local authorised dealer told me it needed new components to get it working again, which would have cost me £350. iSquad cleaned out the ports, gave it a general once over and gave it back, fully working and as good as new. And they didn't even charge for their services. I promptly booked it in for a battery replacement as they were cheaper than any other local shop. Highly Recommended.

May 7, 2019
Unprompted review
iSquad logo

Reply from iSquad

Good afternoon Paul,

What brilliant news, thank you very much for taking the time to leave such a fantastic review!

Glad we could help.

Kind regards,

Phil

Rated 5 out of 5 stars

Perfect service.

May 7, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey Sara,

Thank you so much for leaving an excellent review, enjoy your day!

Kind regards,

Phil

Rated 5 out of 5 stars

Always a brilliant service

Always a brilliant service, my go-to for repairing any phone mishaps!

May 7, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey Eleanor,

Love to hear things like this!

Thank you for sparing the time to leave such a great review :)

Enjoy the rest of your day.

Kind regards,

Phil

Rated 5 out of 5 stars

Very professional

May 7, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey Adel,

Awesome to hear this, thank you ever so much!

Have a great day.

Kind regards,

Phil

Rated 5 out of 5 stars

Brilliant

Quick, easy cheap and reliable.

May 7, 2019
Unprompted review
iSquad logo

Reply from iSquad

Good afternoon Harry,

Thanks for leaving such a great review, it's thoroughly appreciated!

Enjoy the rest of your day.

Kind regards,

Phil

Rated 5 out of 5 stars

The staff at iSquad are very…

The staff at iSquad are very knowledgeable and approachable.
They assured me I hadn't killed my tablet and replaced the screen for me with minimum delay.
Thanks all!

May 7, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey Joanne,

This is awesome, thank you very much for sparing a minute to write such a brilliant review :)

Enjoy your day!

Kind regards,

Phil

Rated 5 out of 5 stars

really good prompt service would not…

really good prompt service would not hesitate to recommend them

May 7, 2019
Unprompted review
iSquad logo

Reply from iSquad

Good afternoon Colin,

We love a recommendation, it's extremely rewarding hearing such positive remarks.

Thank you!

Kind regards,

Phil

Rated 5 out of 5 stars

Good service and communications...

Couldn’t fix my laptop even after ordering in a part to try (was a slim chance as it was most likely a capacitor on the motherboard) so no charge. Pleased with the service offered and communication throughout.

May 7, 2019
Unprompted review
iSquad logo

Reply from iSquad

Good afternoon Ross,

It's a shame we couldn't get your device working, but super rewarding to see such positive remarks nonetheless!

Thank you very much for sparing the time to write this :)

Enjoy the rest of your day.

Kind regards,

Phil

Rated 5 out of 5 stars

Really quick service

Really quick service, very helpful, really good prices on the services would recommend anyone going there

May 7, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey Jared,

Super stuff! Glad you were so pleased.....thank you for writing such positive remarks :)

Enjoy the rest of your day!

Kind regards,

Phil

Rated 5 out of 5 stars

My Mac book problem was resolved…

My Mac book problem was resolved quickly & professionally with the guys at i squad. Would happily recommend them & will return if and when I have issues with any other devices

May 7, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey Tracy,

I'm glad we could your Mac sorted, and that you were so pleased with our services!

Thank you for leaving such a lovely review.

Enjoy the rest of your day :)

Kind regards,

Phil

Rated 5 out of 5 stars

Brilliant service

Brilliant service, expert knowledge and fast turn around .. 100% recommend i-squad

May 7, 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey Elaine,

This is brilliant! Thank you very much for sparing the time to write such a wonderful review :)

Enjoy the rest of your day :)

Kind regards,

Phil

Rated 5 out of 5 stars

Good price service for replacement…

Good price service for replacement battery for my son's iPhone 5. Very happy.

May 7, 2019
Unprompted review
iSquad logo

Reply from iSquad

Good afternoon Mrs Reeve,

We're happy when our customers are happy :)

Thank you for taking the time to write such a lovely review!

Enjoy the rest of your day :)

Kind regards,

Phil

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