Do NOT subscribe to The institute of Art and Ideas. They do not allow you to cancel your plan through their website, but ask you to send them an email for them to cancel subscription. However they do... See more
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See what reviewers are saying
Website for HowTheLightGetsIn is so poorly designed it is almost unusable. It took two of us hours of stress to get tickets. Despite expensive ticket price, organisation seems haphazard. Physical p... See more
Never ever provide your banking details to this company. It is an absolute nightmare to cancel your subscription. Customer service is far below standard and, to be honest, the content is also not that... See more
there is no way to unsubscribe or delete your credit card info! there is no response whatsoever to any emails, no way to contact to anyone. I'm afraid that my credit card info is not secure anymore so... See more
No way to cancel your subscription!!!
scam website
there is no way to unsubscribe or delete your credit card info! there is no response whatsoever to any emails, no way to contact to anyone. I'm afraid that my credit card info is not secure anymore so I had to cancel and change my credit card, please avoid this website, it's scam!
Most definitely a scam
Most definitely a scam. If you value your time (and money), avoid.
Don't ever subscribe
Don't ever subscribe! They won't let you cancel the subscription in any way. Website doesn't have the option and they won't respond any mail. Total scam from what seemed a trustworthy video academy.
Impossible to cancel subscription
I agree with previous 1-star reviews. The organisation is actually interesting and well-meaning, but its subscription portal is ridiculous. I have emailed them 5 times to request cancellation of my subscription, with no acknowledgement or response. I have had to instruct my bank to block any future attempts to charge my debit card
AVOID it's scam
Can't access the content I paid for, and they never got back to me. Avoid it's a scam website.
Almost impossible to unsubscibe
Almost impossible to unsubscibe from the service. Avoid
im having difficulty unsubscribing from…
im having difficulty unsubscribing from their service
i tried to contact them many times but still i have no answer
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