Maroc Telecom Reviews 409

I have the 100 Mbps offer, it actually works really good, but it's expensive though

Wifi outoff the city is dissater, before WK don,t believe it's better.instabiel wifi.

Klantvriendelijkheid kennen ze niet.
Transparantie ,zit niet in couscous.

The worst company ever. A company without customer service. No one is answering the call. Very bad service

Bought fibre but Internet goes Off for days or Just Stop working. Poor service

Fibre Optique the name but the name doesn’t reflect the quality as most of the times it looks like 5mb/s even the speed is high.
You need to step up and make your servers better

Horrible customer’s service, been few days now with no internet “fiber”, every time I call they have no clue to answer my questions. Wish there is other providers like Starlink

very good range overall in morocco even in the mountains but the quality is terrible everywhere

Terrible, terrible, terrible! a bunch of scammers

Maroc Telecom needs to step up their game. Whilst other worldwide companies include the English language for customers, the most widely spoken language in the world, Maroc Telecom does not include English for their website or for their phone applications, but only provide Arabic and French. What a shame for your company!!!! And, I've found it impossible to look up my phone bill online. It's a shame that I have to go to a local shop and ask for assistance to find out how many minutes I have left. I need to be able to go online and have this available for me without stepping out of the house. And when I've gone to the local MT main office, it is very hard to communicate with them to find out anything.

Please fix this problem because future telephone companies will make sure they make their customers are happy and you'll be left in the dust!!

The worst company on the planet. They have a customer service line that doesn't answer or pick up or picka up and hangs up straight away, they have WhatsApp number that doesn't work, they have an app that doesn work or let you figure out what's wrong with uour internet. They don't give a damn unless it's about getting paid and they don't even pay their employees fairly 💀 i d rather give my money to europe so they can spend it on immigrants rather than this piece of crap of a company. They don't wanna let other companies thrive or exist eithet. If dictatorship could be a company, maroc Télécom would be number 1 on the list. Don't waste your money on it local or foreigner. It's not worth it. I'm basically paying for barely having 15 days of inturrupted internet. The rest is spent calling customer support hoping they answer and don't yell at me 💀 Oh and if you're wondering why there are 3% 5 starts, those are glazing ones from the people working there. Don't let that fool you. I mean look at this mess. Look how many negative reviews they have on multiple platforms and they still don't give a damn. Because they know that they bought all the rights to own all internet services in a whole ass county and they are holding us by the neck by that. Both the old and new CEO are equally useless human beings

The service quality is unacceptable for the premium price; this constitutes a breach of contract. I find Orange's service superior.

I wish I could give zero stars because one is too much for you.

Paying for 12MB but getting 1MB or less. Even after filing a complaint, nothing has changed.

This is the most terrible internet provider in the word, to get you to the image they provide "ADSL" for a speed of 12mbps for 25 Dollar LOL
imagine paying 50 Dollar for "80 mbps" internet in a country where salaries start from 300 Dollar Per Month LOL

Everything , literally everything about this company sucks , pls don't waste your time and consume anything they sell . actual fkin scammers I don't even know how are they this big in this country .

the worst network company ever, unstable network, very very slow,
it's been 3 days since I tried to claim about the suspended connection but ....... "All lines are busy call us later /// they say u have to wait for 5 minutes...."

the call center is driving me crazy, no one solves anything

u won't last inshallah

I paid for internet recharge *3 I got international and national communication *4 which I don't need. I called the operator and asked them to change it for me. I got many excuses. This has happened more than once they like to sell international calls more than data. I download their app and I found out that you convert internet recharge to calls but not the other way around. Shame on you Maroc telecom

1/4 star for this company and their services ,
Thank you.

Trash internet paying 50 dollars per month ITS TOO EXPENSIVE AND GETTING NO VALUE FROM IT while algeria has 1gb fibre for 40 usd, and we aren't even getting a good 100mb like IAM advertise, literally scammers and a bunch of scumbags in this shithole