iBeautifyReviews 

44
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Cleo - a true Professional and top of her game. Talked me through my Procedure, an excellent listener and covered every aspect of my treatment. Would highly recommend her in every way.

Rated 5 out of 5 stars

Amazing! Professional, understanding, non judgemental consultation followed by a life changing microblading treatment. I have hidden my wonky, over/under plucked brows behind my fringe for decades. Du... See more

Company replied

Rated 5 out of 5 stars

Cleo is absolutely amazing! Everything she does looks natural, and she always recommends treatments that are genuinely best for me. Her lovely happy personality always makes treatments a fun experienc... See more

Rated 5 out of 5 stars

I visit i beautify regularly for various treatments from Botox to just simple Facials for treats and can honestly say that my experiences with Cleo are nothing short of amazing. She has such a lovel... See more

Company replied

Company details

  1. Skin Care Clinic
  2. Beauty Salon
  3. Hair Extension Technician
  4. Hair Removal Service
  5. Laser Hair Removal Service
  6. Massage Therapist

Written by the company

iBeautify is an award-winning aesthetics and skin clinic based in Royal Tunbridge Wells, offering evidence-based treatments in a professional, welcoming environment. We specialise in anti-wrinkle treatments, dermal fillers, HIFU skin tightening, RF microneedling, IPL, skin rejuvenation, facials, semi-permanent makeup, hair restoration, body contouring and wellness injections. Our focus is on achieving natural-looking results through personalised treatment plans and high clinical standards. We are also a CPD-accredited training academy, providing hands-on aesthetic courses with ongoing support for healthcare and beauty professionals. Whether you’re looking to refresh your appearance, improve your skin health or begin a career in aesthetics, we’re committed to delivering safe, honest and high-quality care.


Contact info

4.8

Excellent

TrustScore 5 out of 5

44 reviews

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No history of asking for reviews

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4.8

All reviews

(44)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Uplifting bespoke facial

Lovely bespoke facial with Chloe today. Chloe is very knowledgeable and experienced and the products not only smell devine but left my skin glowing and silky smooth too. I would definitely recommend iBeautify as they really listen to you and make you feel very comfortable and special .

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant care, skill and knowledge

Absolutely fantastic treatments and care by Cleo. So friendly and knowledgable that it puts you at immediate ease. Totally trust her to do my treatments as everything thoroughly explained along with any options so an informed decision and treatment plan can be made. Definitely recommend!!!

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Honestly

Honestly, one of the best service i’ve ever had. If you looking for professional service, you are on the right place .
I have a beautiful treatment with Cleobury (facial ) and a strong massage with Sam.Love it. My skin was so glowing and so nice! Highly recommend !

February 14, 2024
Unprompted review
iBeautify logo

Reply from iBeautify

Thank you Liliiia. It was an absolute pleasure to treat you.

Rated 5 out of 5 stars

I’ve had great experiences with new…

I’ve had great experiences with new anti- aging treatment ( polynucleotides) from Cleo. Love my skin after, really refreshed and glowing. Highly recommend. Mila.

March 5, 2024
Unprompted review
iBeautify logo

Reply from iBeautify

We loved having you in Clinic and are so happy that you are pleased with your results

Rated 5 out of 5 stars

My experience at iBeautify was…

My experience at iBeautify was definitely 5stars! Cleo made me feel very welcome and at ease, she was very professional.
I had semi-permanent brows, Cleo explained every step of the way.
I’ve also had lots of facials and facial peels, very relaxing and the results are amazing! I got lots of compliments about my glowing appearance!
Go to iBeautify 🙂

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

I have been to Cleo at iBeautify a few…

I have bbeen to Cleo at iBeautify a few times now for various things,one of them being threadvein removal on my face on a particular area that has bothered me for years,at last i am happy to not wear concealer on that area now as i was everyday,.Cleo is so friendly,calming and reassuring and talks you through everything as it's being done and makes you feel so comfortable and at ease,.I'd highly recommended iBeautify to anyone wanting treatments,.thank you Cleo.

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Happy client

I have been coming to Ibeautify and Cleo since she first set up her practice.
Her professionalism, knowledge and warm personality stood out from the start and has not wavered.
Cleo is very dedicated and has gone out of her way many times to accommodate my needs.
There is never any disappointment as Cleo works with you ensuring you leave feeling a million dollars

January 4, 2024
Unprompted review
Rated 5 out of 5 stars

Cleo is so knowlegable and kind

Cleo is so knowlegable and kind; I completely trust that she'll never offer treatments which would make me look 'done'. I've always been very pleased with my refreshed look after a little botox and dermal filler. I wouldn't hesitate to recommend Cleo!

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

I’ve been going to IBeautify for 3 years and Cleo has been absolutely amazing.

March 2, 2024
Unprompted review
Rated 5 out of 5 stars

Looking forward to more

This is my second visit to IBeautify. The facial was so relaxing and nourishing for my skin. I booked another visit for further treatments. Cleo is so knowledgeable.

February 22, 2024
Unprompted review
iBeautify logo

Reply from iBeautify

Thank you, Terri, you are a valued customer and your positive review is a testament to the value we place on your custom. Thank you for inspiring us to strive for excellence. We look forward to seeing you again soon.

Rated 5 out of 5 stars

I visit i beautify regularly for facial treatments

I visit i beautify regularly for various treatments from Botox to just simple
Facials for treats and can honestly say that my experiences with Cleo are nothing short of amazing. She has such a lovely gentle way about her and she listens to your needs giving you an all round 360 degree service. Always
Come away from her clinic feeling looked after and above all looking fresh and happy ! I’ll never use any other beautician. She’s amazing 🤩 thank you cleo you are like an angel !

March 1, 2024
Unprompted review
iBeautify logo

Reply from iBeautify

. Thank you for your glowing review! Your custom means the world to us and inspires us to continue delivering excellent service.

Rated 5 out of 5 stars

Treatments and online service

I have had a few treatments in the clinic with Cleo as well as ordering products online. The products were of a very high quality and I really noticed the difference from using them. I received them quickly and had good communication from the company.
The treatments that I then went on to have included facials, lip fillers and mesotherapy and all were carried out with a high level of professionalism and gave excellent results. Cleo was very approachable and explained everything fully, ensuring that i was happy with the procedure and the results. I would have no hesitation in recommending.

March 5, 2024
Unprompted review
iBeautify logo

Reply from iBeautify

Thank you Sam. We are grateful for your kind words and your continued support. Your feedback motivates us to keep up the great work.

Rated 5 out of 5 stars

Cleo is absolutely brilliant

Cleo is absolutely brilliant. Very professional and friendly. I've been going to her for years for various beauty treatments and she really goes above and beyond to make sure you get the results you want.

June 29, 2023
Unprompted review
iBeautify logo

Reply from iBeautify

Thanks Brigid. You are our first ever trust pilot review. So thanks for getting us started!

Rated 1 out of 5 stars

Avoid this company

Ordered products online. Not received. Mobile and landline never answered. No response to messages. Email has non-delivery error message. Avoid this company

March 24, 2023
Unprompted review
iBeautify logo

Reply from iBeautify

Hello Jo, we are very sorry to hear that you ordered products and did not receive them! This goes completely against what we are about and would like to understand more. We realise that our reply is quite some time since you posted the negative review. Unfortunately, we were unaware of your issues and always go above and beyond to address any dissatisfaction.
Would you be kind enough to highlight what the issues were, and we will do our best to find a solution.
We invite you to WhatsApp/text us on (07713) 248885 and we will respond as soon as possible

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