Institute of Beauty & Makeup Reviews 

164
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I am very disappointed with this course experience. After completing the Lash Lift course, I reached the final exam and I assumed there would be several questions, so I accidentally clicked “submi... See more

Company replied

Rated 5 out of 5 stars

This company is great to study with , they are friendly and helpful, Today I dealt with David and he was so kind and helpful, nothing is too much trouble & studying can be done at youre own pace.Plea... See more

Company replied

Rated 5 out of 5 stars

I've been tempted for a while to get into gel manicures, and I'm so glad I finally took the plunge. This company has been absolutely fantastic from the start! Their online study program is incredibl... See more

Company replied

Rated 5 out of 5 stars

So pleased! Been tempted for a while to get into gel manicures and this company has been fantastic. The online study is perfect for those who have busy lives. The tutoring is informative and easy t... See more

Company replied

Company details

  1. Career and Education Provider

Written by the company

Institute of Beauty & Makeup is one of the best options to study professional makeup. Courses we offer are aimed at people who want to take their first steps or for those who already have experience and want to acquire more techniques.


Contact info

4.0

Great

TrustScore 4 out of 5

164 reviews

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Replied to 100% of negative reviews

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4.0

All reviews

(164)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

that was a really easy course to follow…

that was a really easy course to follow and enjoyed it

January 31, 2024
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hi Penny

Thank you for your 5-star review! If you have any ideas or questions, feel free to reach out.

Warm regards,
Institute of Beauty & Makeup

Rated 5 out of 5 stars

Good course

Good course, however would like live models ect

January 30, 2024
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hi Tkisha

Thank you for your 5-star review! If you have any ideas or questions, feel free to reach out.

Warm regards,
Institute of Beauty & Makeup

Rated 5 out of 5 stars

easy to follow full of detail and able…

easy to follow full of detail and able to do in my own time,

January 28, 2024
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hi Jess

Thank you for your 5-star review! If you have any ideas or questions, feel free to reach out.

Warm regards,
Institute of Beauty & Makeup

Rated 5 out of 5 stars

Great course

Great course. Could have done with some quizzes/tests so it’s not just a reading based course. But the knowledge is there.

January 9, 2024
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hi Nikki Lemon

Thank you for your 5-star review! We're glad you enjoyed the course and appreciate your feedback about quizzes/tests. We'll consider your suggestion for future improvements. If you have any more ideas or questions, feel free to reach out.

Warm regards,
Institute of Beauty & Makeup

Rated 5 out of 5 stars

Excellent really enjoyed the micro…

Excellent really enjoyed the micro blading course passed and received my certificate & transcript very pleased to have a new talent under my belt thank you

January 10, 2024
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Dear Claire Danielson,

Thank you for your 5-star review!
We're delighted you enjoyed the microblading course and received your certificate. Congratulations on adding this talent to your skills!
If you ever need assistance, feel free to reach out. Best wishes in your new endeavor!

Warm regards,
Institute of Beauty & Makeup

Rated 5 out of 5 stars

Knowledgeable and easy to learn

January 9, 2024
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hello, Danielle Goddard

Appreciate your thoughtful opinion very much. We appreciate your continued presence and support.

Sincerely,
Institute of Beauty & Makeup

Rated 5 out of 5 stars

Very good thanks

December 12, 2023
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hi Maria

We appreciate your insightful feedback. Thank you for your five-star rating.

Regards,
Institute of Beauty & Makeup

Rated 4 out of 5 stars

Great course for beginners

Really easy to use website. Good instruction, clear and informative

December 8, 2023
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hi Beautiful

Thank you very much for providing such insightful input. It's wonderful to hear that you're pleased with our study resources. Thank you for being with us and supporting us once more.

Regards,
Institute of Beauty & Makeup

Rated 1 out of 5 stars

Avoid!!!

Completed my course on 13/04 and paid for my certificate. I have still not received it and will be contacting trading standards and filing a claim with my bank. Terrible service. Pay extra and go elsewhere.

May 18, 2023
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Dear Kelsey,

Please accept our sincerest apologies for the inconvenience you faced. We are sorry to inform you that we have recently faced some technical issues and due to this we were not able to process the certificates. We hope you will be glad to know that we have successfully fixed the technical issue. However, please note that we have received your certificate claim request and immediately assigned our relevant team to forward with this. One of our relevant team members will soon get in touch with you to provide you with the certificate. You can also ask for any further assistance from him if needed. Thank you for your patience and cooperation. Have a nice day.

Regards,
Institute of Beauty & Makeup

Rated 5 out of 5 stars

Recommend !

It was so easy to get to and you can complete the course whenever you like.
It’s so simple to follow and definitely has helped me so much!

November 29, 2022
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hi Amelia,

Thank you so much for sharing such excellent feedback. It's great to see you are satisfied with our course. In fact, we always try to provide our learners with the best possible courses enriched with quality materials. Thank you again for being with us and recommending us.

Regards,
Institute of Beauty & Makeup

Rated 5 out of 5 stars

The facial certificate course covered…

The facial certificate course covered everything needed I needed to know about basic facials

September 12, 2022
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hi Beverley,

We are thrilled to have you with us. It's great to know our learners are happy with our courses. Thank you for choosing us.

Regards,
Institute of Beauty & Makeup

Rated 5 out of 5 stars

Honestly,absolutely amazing

Honestly,absolutely amazing! Learn at your own pace and at such a good price too

August 25, 2022
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hi Daniela,

We are elated to know that you are satisfied with our service. Thank you for your amazing feedback. Such feedback inspires us to do better. We hope to serve you again.

Regards,
Institute of Beauty & Makeup

Rated 4 out of 5 stars

I really enjoyed the facial therapy…

I really enjoyed the facial therapy course.
Technically the voiceover and the exam page could be enhanced the bit.

August 23, 2022
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hi Julianna,

It's pleasure for us to know you enjoyed learning with us. Thank you for your valuable feedback. We have taken your suggestion under consideration & will definitely work on it to improve our service. We hope to serve you again.

Regards,
Institute of Beauty & Makeup

Rated 5 out of 5 stars

Believe and achieve

It's a genuine course of study with proper units and modules laid out. When you complete it and see your certificates it's a really lovely experience and qualification to behold to show people. Go and celebrate yourself well-done! Thank you ibeauty

August 10, 2022
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hi Sharon,

You are most welcome. Our courses are prepared to provide the best learning experience to our learners, and we are glad to know you loved our course. Thank you for your excellent feedback, and we believe we will see you doing more of our courses.

Regards,
Institute of Beauty & Makeup

Rated 5 out of 5 stars

Enjoyed learning and becoming a lash…

Enjoyed learning and becoming a lash tech with this company, I bought it through wowcher, here is to a new career

August 1, 2022
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hello Jade,

It's pleasure for us to know that you enjoyed learning with us. We would love to serve you again. Thank you for the excellent feedback.

Regards,
Institute of Beauty & Makeup

Rated 5 out of 5 stars

Ryan smith was the member of staff who…

Ryan smith was the member of staff who felt with my query, he helped me get my certificate fast and had a friendly attitude. Would recommend thanks again.

July 29, 2022
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hello Sophy,

We are delighted to know that you have had a great experience with our customer service. We have a great team, and Ryan is one of the best agents in our team. He will be pleased to hear your review. Thank you for your excellent feedback. We are looking forward to serving you again.

Regards,
Institute of Beauty & Makeup

Rated 5 out of 5 stars

Great customer service

I am so over the moon. I can't wait to get properly started with this course and learn a new skillset.
Customer service is so helpful I have contacted them in regards to help with courses, course extensions and ID cards and they are able to help. Thanks to an agent called Calum I'm able to get on with my course again! I highly recommend

June 20, 2022
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hello Sel,

Thank you for your time and amazing feedback. We really appreciate you are enjoying your learning experience with us. Our customer support team specially Calum has been a great support to our learners for a long time. He will be pleased to hear your words.

Regards,
Institute of Beauty & Makeup

Rated 5 out of 5 stars

feedback

hello,
i would like to congratulate you for hiring a support Agent like Rayan Smith in your company because she is an example of a successful employee. she helped me and was patient, understanding and helpful.

June 15, 2022
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hello Lillian,

Thank you for your time and good review. We always try to provide the best possible service to our customers. To do so, we have a highly motivated and hard-working team. Rayan is one of them, and he will be pleased to hear your words.

Regards,
Institute of Beauty & Makeup

Rated 1 out of 5 stars

Delayed service

June 13, 2022
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hi Charlie,

We apologise for the delay. We have informed our support team about your concern and they will contact you shortly.

Regards,
Institute of Beauty & Makeup

Rated 5 out of 5 stars

Good help.First i did not find the…

Good help.First i did not find the courses from my account what I bought,
then she helped me to find them.

June 10, 2022
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hi Mariyah,

We are pleased to know that you have enjoyed your experience with us. Thank you for your excellent feedback.

Regards,
Institute of Beauty & Makeup

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