I ordered the medium sized Gold Quran with translation & transliteration after seeing it so much on Ibndaudbooks on TikTok & IG. It arrivedfairly quickly, good as new, all sealed up. It looks just a... See more
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The transliteration is beautiful unfortunately due to Brexit arrangements with Ireland some custom problems were made by an Irish side hence the late review as the product delivered after two weeks.... See more
Company replied
my fiancé bought me a bunch of islamic books as a gift from this website as im a revert muslimah. i’ve got to say… subhanAllah wow!! ibn daud has a wide range and variety of books about islam and i go... See more
Company replied
Very readable well defined and organized books Love the colourful highlights and themes
Company details
Written by the company
Ibn Daud Books, an online store based in the UK, offers and delivers premium Islamic books around the world, including the Qur'an, the Seerah (Prophets & Companions), Mental & Spiritual Wellbeing, Marriage, New Muslims, Children, Women in Islam, Supplications, the Hereafter, and many more. Ibn Daud Books is the home of The Handbook Series: 'A Handbook of Spiritual Medicine', 'A Handbook of Accepted Prayers', and more recently released 'A Handbook of Prophetic Characteristics' authored and self-published by the owner and founder, Ibn Daud. The Handbook Series, as well as Ibn Daud Books' word-for-word Tracing Qur'an Series (Juz 30 & The Blessed Chapters), are available to both retail and wholesale customers.
Contact info
3 Ingarsby Lane, Houghton on the Hill, LE7 9JJ, Leicester, United Kingdom
- theauthor@ibndaudbooks.com
- ibndaudbooks.com
4.3
Excellent
101 reviews
Replied to 75% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Items perfect and arrived fast
Items arrived fast. Absolutely love all the books I ordered I’m so happy to read such well thought out and knowledgeable text. May Allah bless the author
November 26, 2023
Reply from Ibn Daud Books
Aameen. Very kind words, jazakhAllah khair. Ibn Daud Books
Can’t cancel order or get full refund
Was hoping to cancel my order and messaged within seconds of accidentally ordering. I thought even if they don’t cancel my order at least I could get a full refund. I was informed I would have to pay for the shipping price to send the item back and when they refund I wouldn’t get the shipping money back.
November 24, 2023
Reply from Ibn Daud Books
Salam, I am so sorry to hear this. Please do forgive us. We are a very small family business so we are not able to respond straight away. Hence your order was dispatched and we responded to your email within the expected timeframe (we respond to all emails within 72 hours which is stated on our website policies). We have also stated very clearly on our website policies that we do not accept cancellations. Customers are more than welcome to return books back to us however the return shipping cost is not covered by us (which is the case with majority of small businesses). And we cannot refund the original shipping payment as the shipping cost is from and paid to the courier (not us). I hope you understand. We are only 1-2 team members dispatching many orders and replying to emails. If there is anything else you need help with please do let me know. We are always happy to help :) Ibn Daud Books
Reply from Ibn Daud Books
Thank you. Ibn Daud Books
Perfection
I love the design of the book and the effort in details. It’s a perfect gift for a converted friend who wants to start learning and practicing the Quran.
Thank you!!
November 4, 2023
Reply from Ibn Daud Books
Thank you for your kind words. Ibn Daud Books
Quality books & good delivery!
November 13, 2023
Reply from Ibn Daud Books
Thank you brother Hassan. Ibn Daud Books
Reply from Ibn Daud Books
Thank you brother. Ibn Daud Books
Worth it x
The service was all great, it was delivered on time, in one piece, and delivery time was not too long. The books are amazing quality and perfect pricing. The website is easy to browse through as well. Overall, it was amazing and i’d 100% recommend it to others as well. The books are amazing ways to increase your knowledge in islam, a good use of time.
November 5, 2023
Reply from Ibn Daud Books
Alhamdullilah thank you so much for your kind words sister. Ibn Daud Books
Excellent books!
Timely delivery, beautiful books in excellent condition. I am very happy with my purchase! Jazak Allah khair!
November 5, 2023
Reply from Ibn Daud Books
Alhamdullilah that is great to hear. Please remember us in your du'as. Ibn Daud Books
Shipping and Book
Shipping was faster than I thought and I’m in love with my book! Learning so much already!
October 26, 2023
Reply from Ibn Daud Books
Great news alhamdullilah. Please remember us in your du'as sister. Ibn Daud Books
Good price and shipping time
October 24, 2023
Reply from Ibn Daud Books
Thank you brother Mohammad. If there’s anything more we can do to further improve our service, please do let us know. Ibn Daud Books
This is the most beautiful Quran
This is the most beautiful Quran. Im very glad i ordered from here its perfect.
October 24, 2023
Reply from Ibn Daud Books
Alhamdullilah great news. Please remember us in your du’as. Ibn Daud Books
Waited over a month for my correct order
I'll preface this with the fact that I really didn't want to leave this review (it's taken 3 months to go through with it)
01/07 - order placed by me
05/07 - (wrong) order received by me
05/07 - I messaged Ibn Daud Books via website informing incorrect product was sent to me.
07/07 - I received an email requesting pictures of the incorrect item
07/07 - I sent pictures the same day
10/07 - I received email asking if I would like a refund for the difference
10/07 - I explained I want the hardback to complete my set, something I mentioned in my initial message on 05/07, so no, refund is not appropriate
12/07 - email from me saying I've been waiting over a week for a resolve. I asked for a hardcopy to be sent alongside a returns label. Also provided contact number to make communication easier and less protracted
13/07 - Ibn Daud Books asked me to return the incorrect item first, before they can send my correct order out. Almost as though it was my fault I received the wrong order and worst, inferring I wouldn't resend the incorrect order once I receive the hardback. This would also cause me to incur printing costs as I would have to print out the return label.
15/07 - order sent back by me
21/07 - I emailed after 6 days of non contact, despite Ibn Daud Books having received the book by this stage.
24/07 - email from Ibn Daud Books saying book was received and will get the team to send a copy out.
01/08 - after a whole week of non contact or receiving the book, I again email asking for a status. It has now been an exact month since I placed the order.
01/08 - email received that I should receive in the next 2-5 days
03/08 - item received
No mention was made of any goodwill, I don't think an apology was given nor an acknowledgement of their mistake and the duration is took to fulfill my correct order. At the end of the day, I would continue buying from them (so don't let this be a deterrent), but they must realise that it is not acceptable for the customer to chase them after non contact on multiple occasions.
July 1, 2023
Unprompted review
Reply from Ibn Daud Books
Salam! I am genuinely so sorry about your experience with us. This was not our intention at all as our main aim has always been to benefit as many people as possible and offer the best customer service. As I do recall, we did offer to give a partial refund for the incorrect book sent (as you received a paperback instead of a hardback). Furthermore, our team responded to each email within the 72 hour timeframe mentioned in our email and on our website policies. I also completely understand your frustration having to print out the label, if it was at an extra cost to you we would have been more than happy to pay for the printing (we already paid for the returns label as we understood it was a genuine mistake from our side). Also, it is part of our trading policies that we have to wait for the incorrect book to be send back to us before we send out another one. Royal Mail can take 3-10 working days for parcels to be delivered which is stated on their website and it can take us 1-3 working days to process returns due to our very small team. Furthermore, our team consists of 1 person dispatching hundreds of orders that we receive. I am extremely sorry for your frustration and I completely understand. We are a very small family business trying our hardest. Again I am so sorry for this, please do forgive us. May Allah always keep you blessed and please remember us in your duas. Ibn Daud Books
The transliteration of the Quran
The transliteration is beautiful unfortunately due to Brexit arrangements with Ireland some custom problems were made by an Irish side hence the late review as the product delivered after two weeks. Happy with my purchase. Thank you so much now we can recite the Quran in Arabic during the prayers. Highly recommended.
Alicja
October 7, 2023
Reply from Ibn Daud Books
Thank you for taking the time out to write such nice feedback. If there’s anything else we can help with, feel free to reach out. Ibn Daud Books
Beautiful Quran
The Quran received on time . Beautiful rainbow Quran I ordered the pink and white for myself and daughter. The best thing about the Quran it’s in Arabic , Translated in English & Transliterated , amazing love it . Allahamdulilah.
October 12, 2023
Reply from Ibn Daud Books
Alhamdullilah that’s great news. May Allah swt accept your recitation. Aameen. Ibn Daud Books
Tabarakallah I love the Quran I…
Tabarakallah I love the Quran I purchased! It’s even more beautiful in person :) Shipping wait time was not too long, and it arrived in perfect condition.
Jazakallahkhair
October 7, 2023
Reply from Ibn Daud Books
Alhamdullilah. Pls do remember us in your duas. Ibn Daud Books
Reply from Ibn Daud Books
Alhamdullilah. Please remember us in your duas. Ibn Daud Books
Barak Allahu Feekum
It all worked very well, the book came in time, undamaged and was trackable all the time
September 30, 2023
Reply from Ibn Daud Books
Alhamdullilah thank you for your kinds words brother. Ibn Daud Books
Still waiting
I still didnt receive my order but i think it wil be a beautiful book. I ordered the tracing Quran. I cant wait to receive it
September 23, 2023
Unprompted review
Reply from Ibn Daud Books
In sha Allah we hope you receive it safely and that you find it of great benefit. Please remember us in your duas. Ibn Daud Books
It’s perfect
Very helpful! I’m giving it away to someone special who’s in need of a Quran like this.
September 18, 2023
Reply from Ibn Daud Books
Alhamdullilah may Allah swt reward you! Ibn Daud Books
The package came quickly and the box…
The package came quickly and the box was packaged extremely well.
September 21, 2023
Reply from Ibn Daud Books
Thank you for your positive feedback, really encouraging. Ibn Daud Books
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