Allowed me to unlike the encrypted USB to my Mac. Important work around.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The application does what it is supposed to do, but it is unstable and crashes from time to time.
Company replied
It all worked out fine!
Company replied
I recently ran into a scary situation where my external SSD got corrupted. It showed up on my Mac, but the files took forever to load and sometimes nothing opened at all. I had a lot of personal fi... See more
Company replied
Company details
About iBoysoft
Written by the company
iBoysoft is committed to data security, disk management efficiency and productivity improvement on Windows & Mac.
As a pioneering and innovative developer, iBoysoft strives to provide simple yet effective solutions for individuals and businesses worldwide with advanced technologies.
iBoysoft provides Windows data recovery, Mac data recovery, BitLocker data recovery, NTFS for Mac, BitLocker for Mac, disk clone, etc. software.
Contact info
High-tech Zone, 610000, Chengdu, China
- support@iboysoft.com
- iboysoft.com
3.2
Average
194 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Easy to use tool
iBoysoft NTFS for Mac lets me write to NTFS drives on Mac, great tool!
I’ve been using iBoysoft NTFS for Mac, and it’s a game-changer! With it, I can write to NTFS drives on my Mac without any hassle. What really surprised me is the speed—it’s almost as fast as using a local disk. Copying files back and forth feels smooth and seamless, and it just makes managing my Windows-formatted drives on Mac so much easier.
December 5, 2024
Unprompted review
Reply from iBoysoft
Thanks for sharing your good experience when using iBoysoft NTFS for Mac.
NOT Free
The info says "Free Download" but when I installed it and run it, I was asked to pay $69 to buy. Then, it is NOT FREE and it is mis-leading. I am angry to have wasted my time on a mis-leading advice.
November 27, 2024
Unprompted review
Reply from iBoysoft
Thank you for your feedback, and we understand your frustration. The "free download" refers to the ability to download the software at no cost, allowing you to try it out and scan for lost data. However, if you wish to recover the found data, a payment is required. We apologize for any confusion this may have caused.
Software works well
Easy download. Software works well on my MacBook with my external NTFS HDDs. Very satisfactory
November 21, 2024
Reply from iBoysoft
Thanks for sharing your good experience when using iBoysoft NTFS for Mac.
Valuable application for mac Users…
Valuable application for mac Users working as well with some windows files format
November 18, 2024
Reply from iBoysoft
Thanks for sharing your good experience when using iBoysoft NTFS for Mac.
Donot Recovery the presentation i was…
Donot Recovery the presentation i was look in for…
November 20, 2024
Reply from iBoysoft
Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience when using iBoysoft Data Recovery.
Data recovery is a complicated case, not every data loss situation can recover lost data, it is why iBoysoft Data Recovery provides a free trial version which can preview the documents, photos and play videos,audio after the scan completes so that you can see if your lost files are recoverable before purchasing.
Regarding of your data recovery situation, our support will contact you at once and assist you about the data recovery problem you are encountering.
full and fast feedback
November 16, 2024
Reply from iBoysoft
Thanks for sharing your good experience when using iBoysoft product.
Didn't work
Didn't work. Reached out for refund via support email. Support email was a bad link. Don't go with these guys.
November 18, 2024
Reply from iBoysoft
Thank you for bringing this issue to our attention. We are truly sorry to hear about the issues you’ve experienced with iBoysoft product.
Firstly, there is no issue with our support email address: support@iboysoft.com, please check if you typed wrong email addess. Regarding of your situation, our support: support@iboysoft.com will contact you ASAP.
This software safe my life in 2…
This software safe my life in 2 occasions . Easy and effective. 5 stars cuz I can’t give it 10
November 16, 2024
Reply from iBoysoft
Thanks for sharing your good experience when using iBoysoft Data Recovery.
Reply from iBoysoft
Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience when using iBoysoft Data Recovery.
Data recovery is a complicated case, not every data loss situation can recover lost data, it is why iBoysoft Data Recovery provides a free trial version which can preview the documents, photos and play videos,audio after the scan completes so that you can see if your lost files are recoverable before purchasing.
Regarding of your data situation, our support will contact you at once and assist you about the data recovery problem you are encountering.
Excellent directions for use
Excellent directions for use. Couldn't have been easier to install.
November 12, 2024
Reply from iBoysoft
Thanks for sharing your good experience when using iBoysoft product.
Did not work for me (not saying it is…
Did not work for me (might work well for others). Lack of willingness for timely refund.
Update/clarification - company was very much 'on top of' technical support / assistance - I just needed a refund. Recently received, but would prefer to have received when requested instead of support going for "the save". Thank you.
November 11, 2024
Reply from iBoysoft
Thank you for bringing this issue to our attention. We are truly sorry to hear about the issues you’ve experienced with iBoysoft product, your order has been refunded according to our 14-day refund policy statement.
Useful but...
My 4TB drive crashed and iBoysoft had helped to recover the data. However, it was painfully slow (to me) and it was not evident how long a particular folder might take for the recovery to take place, so that I can prioritise which folder to recover first, and when to schedule each folder (when I was not using the computer for work). Something close to 100GB could run longer than overnight. On occasion, iBoysoft also quit unexpectedly for unknown reason and I had to restart the process a few times. If the software can also provide a checklist of previously recovered files to enable the user to check-off recovered files that would be good.
October 8, 2024
Reply from iBoysoft
Thank you for sharing your data recovery experience with iBoysoft. We understand how frustrating it can be when a large recovery process takes much longer than expected, especially without a clear indication of progress for specific folders. The ability to prioritize folder recovery and schedule it during non-working hours would certainly be helpful, and your suggestion for a checklist of previously recovered files to avoid duplication is great.
About the slow speed, the recovery speed depends on the read speed of your original hard drive where you lost data and the write speed of the destination hard drive where you save the recovered files.
Regarding the unexpected crashes, we are sorry to hear that happened and our tech support has contacted you via email, your feedback is valuable and will help improve the software.
Reply from iBoysoft
Thanks for sharing your good experience when using iBoysoft product.
Helpful customer support
Customer support took some time getting back to me, but was able to help me with my issue at the end.
September 5, 2024
Reply from iBoysoft
Thanks for your feedback. According to your requirement, our support has exchanged your iBoysoft Data Recovery for Mac license for iBoysoft Data Recovery for Windows license and replied you within 12 hours (Because of time zone differences, our support's response time is within 12 hours, you can check it from our tech support page: https://iboysoft.com/support/)
recover my data from my split Fusion Drive
With iBoysoft, I was able to recover my data from my split Fusion Drive on my iMac. The support is excellent, and you get a response within 12 hours. Merci.
August 27, 2024
Reply from iBoysoft
Thanks for sharing your good experience when using iBoysoft Data Recovery to recover data from Fusion Drive on iMac.
The soft was crashing when copying…
The soft was crashing when copying recovered files.
I managed to save them just with a firewire 800 cable connected to another mac.
September 6, 2024
Reply from iBoysoft
Thank you for bringing this issue to our attention. We are truly sorry to hear about the issue you’ve experienced, our support will contact you for the crash issue soon.
Seamless customer experience
Seamless customer experience. Query resolution on a technical issue happened within few hours.
August 15, 2024
Reply from iBoysoft
Thanks for sharing your good experience when using iBoysoft product.
Reply from iBoysoft
Thanks for sharing your good experience when using iBoysoft product.
Asked for a refund
Update customer service can through to help get my issues resolved quickly, thank you for the speedy action
Asked for a refund, because my drives won’t work. Which is stated as a reason in the refund policy, the drives have been destroyed, there is no way to recreate the screen shots. So I am out of luck with software I can’t use.
August 28, 2024
Reply from iBoysoft
Your order has been refunded, please check it and keep the update in this post.
Thanks to iBoysoft I managed to recover…
Thanks to iBoysoft I managed to recover ALL my files from the damaged SSD drive. It isn’t the cheapest service but I would recommend it 100% !! Grateful.
August 15, 2024
Reply from iBoysoft
Thanks for sharing your good experience when using iBoysoft Data Recovery to recover data from damaged SSD drive.
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