Icarebox.Co Reviews 141

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

At relatively late notice a number of Christmas gift boxes were required by my elderly Mother to send to her grand children and great grandchildren. These families are located in Sydney, Newcastle,... See more

Rated 5 out of 5 stars

I am so blown away by this amazing service! I was introduced to it by my hubby who blew my socks off with the most perfect bday present with so many amazing goodies. I decided to order one for my sist... See more

Rated 5 out of 5 stars

ICare has been amazing in every custom box I have purchased to gift a special friend. She is extremely helpful, professional and her products are beautifully and carefully placed in her cute custom bo... See more

Rated 5 out of 5 stars

The box was beautifully presented and shipping was fast. The website was well presented too (I've visited many gift hamper sites and honestly some are quite average). There were many gorgeous Australi... See more

Company details

  1. Gift Shop

Written by the company

Shop our range of gift boxes & care packages. Free shipping Australia wide. Supporting small Aussie businesses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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Rated 5 out of 5 stars

Lovely gift idea

Very flexible to make up a box that was sold out by replacing with something else.
The boxes are beautifully packaged with care.

November 30, 2022
Unprompted review
Rated 1 out of 5 stars

11 days since my order and still no…

11 days since my order and still no where near delivery! My friend has been well for days and you e missed the point of a ‘care’ package!

November 24, 2022
Icarebox.Co logo

Reply from Icarebox.Co

Hi Donna,
We truly apologise on behalf of the post service for the delay on your gift box to recipient. As your order was placed on a Friday we created your gift that day & posted it first thing Monday morning emailing you a Aus Post tracking number. Unfortunately it has taken 6 business days to travel to VIC, I can appreciate your frustration and do apologise but unfortunately this was out of our control here at iCareBox. Your tracking number states it will be delivered by tomorrow 7th Dec at the latest.

Rated 5 out of 5 stars

Lovely website and easy to arrange my…

Lovely website and easy to arrange my online order. Also, wonderful customer service after I made a mistake on the order to fix it up and provide a solution. Lovely quality boxes and being able to personalise is great.

November 21, 2022
Rated 5 out of 5 stars

My first Icare box, that wont be my last!

I recently received my first Icare box and with great excitement i started to unwrap it!
I loved the way everything was so carefully packed and beatifically presented.
I delight to support local business, so the fact that icarebox uses other local small business for its products i think is amazing. Not to mention the superb quality of the gifts inside.
recommend Icarebox for any occasion, you will not be disappointed.

October 20, 2022
Unprompted review
Rated 5 out of 5 stars

Really easy to order and add extra…

Really easy to order and add extra items to gift boxes. Gift was received in a timely manner. Packaging was beautiful and items exactly as described. Hardest thing was choosing from the gorgeous selection on offer.

November 8, 2022
Rated 5 out of 5 stars

Amazing customer service 10/10

What made my experience great was the exceptional communication from the staff. I had such a quick response in regards to the question I had regarding shipping. I also really loved that I could personalise the box. This was a really great option to have. The whole process and care the girls took was amazing and they really provided great customer service. I will definitely buy again

November 8, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

We use icarebox for our client gifts, we always receive wonderful feedback regarding them and the service they provide is exceptional.

October 27, 2022
Unprompted review
Rated 5 out of 5 stars

Build Your Own box

I chose a ‘build your own’ box for my daughter. A gorgeous selection of specific gifts. It was beautifully presented. And arrived right on time!

October 4, 2022
Rated 5 out of 5 stars

LOVE this company

LOVE this company. They work with you to create that perfect gift for that special someone. I love to give good quality gifts and icare.box has become my go-to. Can't recommend enough!!

September 27, 2022
Rated 5 out of 5 stars

Just amazing!!

The icare box is filled with so many quality items! It was purchased as a gift for a friend and the packaging was just beautiful. Postage was quick and received excellent customer service. ☺️

September 5, 2022
Unprompted review
Rated 5 out of 5 stars

Sara is wonderful at making a…

Sara is wonderful at making a gift-giving experience so special. We have partnered up our businesses to gift something special to our clients and it is going sooo well! She creates such beautiful boxes, and puts a lot of thought into each one she makes

September 6, 2022
Rated 5 out of 5 stars

Love Love Love

I have absolutely loved using Icarebox! Not only have you given me permission to invest in some much needed self-care, I have loved this opportunity to bless others. Between your curated boxes and building my own, I have found a box for every occasion I needed. I especially love the thought and attention to detail that goes into packaging each box, making them feel so special. And having my seasonal boxes arrive as a surprise has genuinely been so exciting!

September 1, 2022
Unprompted review

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