iCash.ca Reviews 3,120

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 607 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, easy, and efficient, often highlighting quick approvals and immediate fund deposits. Many appreciate the user-friendly online process, which makes obtaining funds straightforward and hassle-free, especially in urgent situations. The customer service and staff are frequently commended for their professionalism, helpfulness, and understanding, making interactions pleasant and supportive. Reviewers also value the flexible payment options, including the ability to make advance payments, which adds to the overall positive experience. However, some customers reported issues with customer service response times and communication, experiencing delays or unaddressed concerns. A few other people also felt that the repayment agreements were complicated, with auto-debits occurring unexpectedly even after advance payments. There were also instances where promised loans were denied after existing ones were paid off, leading to financial difficulties for some.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, ease, and professionalism,... See more

Payment

Reviewers highlight positive aspects of payment, noting the process is quick and easy, with money often... See more

User experience

Customers had positive experiences with user experience, consistently describing the platform as very simple,... See more

Customer service

Consumers find customer service to be positive, often describing it as helpful, fast, and understanding,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and kindness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service, it's easy and fast. Less than 3 hours until I receive the money and if they take a little bit long by any thing that could happen, they send you an email explaining why is it taking... See more

Company replied

Rated 5 out of 5 stars

this company is by far the best ever!! you guys are amazing...i have been with you guys for a long time now with no troubles what so ever right now life is hard and you guys always come through..your... See more

Company replied

Rated 5 out of 5 stars

I had an urgent need for additional cash to get through the long month of January with all my bills paid and also make some important repairs to my vehicle. I applied with iCash and in just a few minu... See more

Company replied

Rated 5 out of 5 stars

I cash really helped me get through the week until my payday. It was extremely easy and did not affect my credit progress. I like that the payments are split and that you can choose to e-transfer the... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Financial Consultant
  4. Financial Institution

Written by the company

iCash is Canada's leading online payday loan provider, offering fast cash advances up to $1,500 through our secure website and intuitive smartphone app. We’re a fully licensed lender operating in Alberta, British Columbia, New Brunswick, Ontario, Manitoba, Nova Scotia, and Prince Edward Island. We've proudly helped over 1 million Canadians access emergency funds when they need them most. With iCash, waiting is a thing of the past. Our streamlined application process delivers instant decisions and, if approved, funds via e-Transfer in just 2 minutes, available 24/7 year-round - even on weekends and holidays, meaning any financial emergency can be dealt with efficiently. We accept all types of credit and income sources when it comes to approval, including employment, government benefits, EI, disability, and self-employment income. No paperwork, bank statements, or in-person visits required. Take control with flexible repayment plans—choose up to three installments (subject to eligibility), enjoy competitive rates, and rest easy knowing there are no hidden fees. Plus, make your money go further with our exclusive cashback program: earn up to 12% back on your borrowing costs and get faster access to future loans—available in eligible locations across Canada. We're proud members of the Canadian Consumer Finance Association, ensuring we maintain the highest industry standards while helping Canadians bridge financial gaps quickly and affordably.

Written by the company

Smart alternative to payday loans

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Highly inflated star rating

They charge the maximum allowable by law. Tell me how they get an extremely high rating by being the most expensive loan option the law allows. Virtually any other lender is a better option. FACT. This is a negative review so it won't stay up long, as per trust pilot policies and banks influence.

January 11, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear David, Thank you for taking the time to review iCash. We apologize and understand your frustration. If you would like to send us an email at resolution@icash.ca, perhaps there is something else we can do to rectify the situation.

Rated 5 out of 5 stars

Total recommend!

December 31, 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, Claudia, for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

Rated 5 out of 5 stars

I cash was prompt and efficient

I cash was prompt and efficient, I love that I can depend on them for my small loans. Thank you and keep up the great work 👍

January 9, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, Kumarie, for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

Rated 5 out of 5 stars

Very happy with Cash

Very happy with Cash! It is easy to use.

December 22, 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

Rated 5 out of 5 stars

I just have to say that icash staff has…

I just have to say that icash staff has the best customer service around. They have been amazing in a pinch. I highly recommend them.

December 1, 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you for sharing your experience with iCash! We're delighted to hear that your experience was wonderful. Your satisfaction is our top priority. Your feedback will be shared with our entire team, who will be thrilled to know that their hard work is paying off.

Rated 5 out of 5 stars

service

Very quick and very happy with service

December 5, 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

We can't thank you enough for leaving us a five-star review! Your kind words have truly made our day. We're thrilled to know that your experience with iCash met your expectations. Your feedback is highly valued and will encourage us to strive for even better service in the future.

Rated 5 out of 5 stars

Would recommend

Fast and easy service. Made the best of the day that I applied. Would recommend to anyone

December 18, 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you for taking the time to write a review. Everyone at iCash aims to continue providing Canadians with great service, whenever they need it. Hearing that you had a great experience continues to motivate us, and ensure all Canadians have a similar experience to yours!

Rated 5 out of 5 stars

Always there when I need it

Easy to do on your app and fast turn around plus rewards that add with more business you do with them

January 7, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much for taking the time to leave us a wonderful review! We truly appreciate your kind words and are thrilled to hear that our team was able to provide you with the assistance you needed when it mattered most.

Rated 5 out of 5 stars

iCash is a great way to get some cash when you need it fast!…

iCash is a great way to get some cash when you need it fast. It's very easy to apply and the money gets deposited directly into your account via etransfer withing minutes of completing the application. Once you pay it back in full on the agreed date, you qualify for another loan immediately, should you need it. My new Go-To when in need of fast cash or in emergencies. Thank you, iCash!

December 24, 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much for taking the time to leave us a wonderful review! We truly appreciate your kind words and are thrilled to hear that our team was able to provide you with the assistance you needed when it mattered most.

Rated 5 out of 5 stars

Simple and uncomplicated

Simple and uncomplicated. Thank you 👍

December 28, 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you for taking the time to provide us with such wonderful feedback! We're thrilled to hear that you found your experience with iCash to be a pleasant one. Our team takes great pride in delivering exceptional service to all of our customers, and it's always rewarding to receive such positive feedback.

Rated 5 out of 5 stars

Quick and easy

December 12, 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

We are thrilled to hear that you had a positive experience with iCash, James. Thank you for taking the time to leave us a review. It means a lot to us! If you ever need our services again, we’ll be more than happy to serve you!

Rated 5 out of 5 stars

ICASH a Company you can trust!

Very reliable and secure and efficient! Would use them in any emergency...because ICASH is very dependable and fast! A loan Company you can trust..and not be judged! Thank you ICASH!

January 5, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, Denise, for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

Rated 5 out of 5 stars

Excellent fast cash and payments not…

Excellent fast cash and payments not bad payback either

December 22, 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

We are thrilled to hear that you had a positive experience with iCash, Bryan. Thank you for taking the time to leave us a review. It means a lot to us! If you ever need our services again, we’ll be more than happy to serve you!

Rated 5 out of 5 stars

Low interest rate and perks

Love the speed and excellent customer service.

December 26, 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Hi, Jolanta. Thank you for your review! We strive to always ensure people have a great experience with iCash, so we're glad to hear that you received 5-star service with the iCash team!

Rated 5 out of 5 stars

First time using ICash

First time using ICash. Ran into a situation that i needed to quickly cover a payment. Proccess was super easy and payment within minutes.

December 19, 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, Tammey, for taking the time to write such a wonderful review about your experience with iCash! Your kind words mean a lot to us, and we're thrilled to hear that you had such a positive experience with our services.

Rated 5 out of 5 stars

I love iCash

I love iCash! As a sole parent, having the opportunity to borrow in times of need and pay back in instalments has been such a blessing. It’s quick, hassle free and easy to reapply. I’ve used this a few times, only borrow what I know I can pay back and have always repaid on time so I have not had any issues.

December 22, 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, Ash, for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

Rated 4 out of 5 stars

They are easy to deal with

They are easy to deal with. No hassle. Great jobs guys.

December 25, 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

A 4-star review is just an opportunity for us to WOW you next time! Thank you for taking the time to leave us a review. We take all feedback very seriously and will use this as an opportunity to make things better.

Rated 4 out of 5 stars

Very good fast easy access to urgent…

Very good fast easy access to urgent money need

December 24, 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

A 4-star review is just an opportunity for us to WOW you next time! Thank you for taking the time to leave us a review. We take all feedback very seriously and will use this as an opportunity to make things better.

Rated 5 out of 5 stars

Best and easy experience

The application process is quite easy and fast. You get the money right away!!!

December 11, 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

We are thrilled to hear that you had a positive experience with iCash, Brenda. Thank you for taking the time to leave us a review, it means a lot to us! If you ever need our services again, we’ll be more than happy to serve you!

Rated 5 out of 5 stars

Best no - hassle experience for a quick loan

I had tried to go through Bree, for a boost to help with a few things until I was able to get paid near the end of January, but then I tried I-Cash; and within 10-15 minutes after completing my profile was approved for a small loan and am very impressed that they could work with me by setting up
2 monthly payments to occur when I get paid and will be directly withdrawn, so I don't have to worry about getting it back on time, as I'm notorious for not rembering everything. Definitely made things a bit more manageable and stress free... The service was top notch, and would highly recommend trying them out if Yer in a bind and need a small boost to get you through. Thanks I-Cash, you guys definitely made my day better! A++ service.

December 19, 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, Kristopher, for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look