I've been using PDF Editor for many years now. I like it. It's easy to use, does what I want it for, performs well, and works reliably. I've contacted Support a couple of times over the years, about... See more
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Review summary
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I have the PDF Merger & Split. This app is easy to use and does a great job parsing or combining PDF files of unlimited pages. Also, I accidentally bought two pro licenses and the IceCream Apps team... See more
Company replied
I ran into a problem when I bought a new computer and had to reinstall Ice Cream Photo. The code for activating would not work and I could not activate the software. Support for my problem was swift a... See more
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Excellent service. Responded to my emails almost immediately. I needed to move my copy of Slideshow maker from one computer to another, they helped me do it with no delay at all. I'd recommend this... See more
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Company details
Written by the company
Icecream Apps is a customer-focused software company building high-quality, easy-to-use multimedia, entertainment, and business products. With 14 apps and services (including PDF, video, screen recording, and photo editing solutions), the company delivers polished experiences with intuitive, user-friendly interfaces. Icecream Apps stands out for responsive support, frequent updates based on customer feedback, and truly functional free versions - not just limited time trials. Trusted by 150M users worldwide, Icecream Apps operates from Limassol, Cyprus. Its software products support 49 languages and have helped process more than 1B+ files globally.
Contact info
4.3
Excellent
845 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Works well under 100 000 books but…
Works well under 100 000 books but after that became slow and do some mistakes when opening books. It works well and I can recommend it for use with smaller libraries. A nice detail is the possibility of direct translation into another language from the epub book.
April 28, 2023
Unprompted review
support helped me solve my problem very…
support helped me solve my problem very fast
April 27, 2023
Unprompted review
Excellent service and experience
Excellent service and experience. Fast to solve any problem.
April 24, 2023
Unprompted review
IceCream Apps are Amazing!
IceCream Apps are Amazing!
I have the entire suite of IceCream Apps and love them all! PDF Split and Merge is helpful so often, as is PDF Editor and I really love the slideshow maker. Drop in your photos, drop in a song and Slideshow Maker does the rest! Everything is easy and it's absolutely worth the price. Technical support is quick to respond and very helpful as well. 100% recommend!
April 24, 2023
Unprompted review
I have been using the video package for editing and screen recording
I have been using the video package for several months and absolutely love it. I recently upgraded my computer and lost access to the program.
The support team response was very quick and access was restored immediately.
The software and support are both excellent!!
April 24, 2023
Unprompted review
Very responsive support team.
Very responsive support team.
Thanks so much.
April 20, 2023
Unprompted review
Not only a great app for reading
Not only a great app for reading, but when my computer failed the company was kind enough to restore the licence for my replacement. Top Marks.
April 17, 2023
Unprompted review
Excellent support from icecream apps…
Excellent support from icecream apps teams, as I purchased the software 8years ago, I forgot my keys, they provided me the key and now I am working on it, and I am very much happy and satisfied with their service. Thanks a lot for great support. All the best.
April 15, 2023
Unprompted review
Icecream screen recorder does the job…
Icecream screen recorder does the job where other capture possibilities quit.
Have been using it for a few years now and it never let me down.
April 13, 2023
Unprompted review
Support for old versions
Instead of having an old version of a program, they gave me quick support for it. Thank you!!
April 12, 2023
Unprompted review
SPEED
Super fast support for me late at night, from Hà Nội. Thank you!
April 11, 2023
Unprompted review
Amazing app
Amazing app. I'm using it for more than 3 years and it works like a charm.
Only one cons starting from version 7: as far as i remember for all previos versions i was able to use my license key for several PC. Now 1 key per 1 PC.
April 6, 2023
Unprompted review
Nice experience
Nice experience. Quick response within 24 hours & my issue was resolved.
March 31, 2023
Unprompted review
Spoke to a guy named Phillip
Spoke to a guy named Phillip
He knew exactly where I lived
and what I was looking for
I doubted him for a second
Human or robot?
Still uncertain
but either way, the guy did his job!
5 stars for him and Icecream
Happy, delighted, super satisfied
pleasantly surprised
rarely is customer support so terrific
I have tears in my eyes.
March 29, 2023
Unprompted review
Great service!
March 23, 2023
Unprompted review
Experience with Icecream recorder
1. I'm satisfied with software (Icecream recorder)
2. Customer support is great: it was about license moving from my old laptop to the new one
March 23, 2023
Unprompted review
Great tech team
Great tech team, they were spontaneous on getting my issue resolved.
March 20, 2023
Unprompted review
Proactive support that anticipates your needs
They anticipated a problem after I activated a licence on the wrong machine and resolved my future problem before it happened.
March 9, 2023
Unprompted review
The support is very effective
The support is very effective and the help was very quick. I needed to move the recorder on a new PC and the aid came minutes after the request.
Great job!
March 16, 2023
Unprompted review
Easy to use!
Very simple to use Slideshow maker! Worked perfectly for me!
March 8, 2023
Unprompted review
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