Ichiba Japan Reviews 

484
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing positive feedback about their overall shopping journey. Customers frequently praise the fantastic selection of authentic items, very reasonable prices, and careful packaging that ensures everything safely reaches its destination. People are also thrilled with the fast international delivery service, noting that orders often cross the world and arrive much quicker than initially expected. Some reviewers were not happy with occasional shipping delays, mentioning that tracking updates sometimes took longer than anticipated. A few people also mentioned experiencing delivery setbacks, extended waiting times, or isolated concerns regarding product quality upon arrival.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and authenticity of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages consistently arrive quickly... See more

Order

People report positive experiences with order, highlighting fast shipping and seamless service. For instance,... See more

Quality

Clients share positive opinions on quality, highlighting fantastic product conditions and authentic items.... See more

Price

Consumers find price to be positive, highlighting competitive and reasonable rates compared to other stores.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a Shadow from the Sonic family for my grand daughters 19th birthday & it came quickly even though it came from Japan. She absolutely loves it as she's got loads of Sonic & other members she did... See more

Rated 5 out of 5 stars

It's that one austrian customer again, and I cannot recommend Ichiba Japan enough! The Delivery costs are decent, shipping is extremly fast, even if you choose the longer delivery time (I ordered... See more

Rated 5 out of 5 stars

I've now purchased a couple times from Ichiba Japan and I feel very confident in saying that this is a great site with good products. If you're looking for limited pokemon things, for something for t... See more

Rated 5 out of 5 stars

I found Ichiba Japan while desperately looking for a pair of socks from a Pokémon Center that I bought in Japan last year, and I lost one of them on another trip. When I saw that they had the exact pa... See more


4.9

Excellent

TrustScore 5 out of 5

484 reviews

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No history of asking for reviews

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4.9

All reviews

(484)

131 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service …

Great Service I ordered a Lon Lon Ranch keychain from Ichiba Japan and arrived 10 days later as I chose basic shipping they provided me a link to the Japan post website once the package was sent and when it arrived in the UK I received a message from Royal Mail to say that that it would be delivered

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Ichiba Japan Review

Ordered a figure from Ichiba, was a bit hesitant at first as I've never ordered from this business before but after seeing the good score, my doubts went away. Package arrived without any damage albiet it took a bit longer as it was stuck in customs for a week. Good first experience buying from here.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great Store!

I’ve ordered from Ichiba once and it was a wonderful experience. The prices are good, the shipping took way less time than I thought it would have and I love all the products that I ordered! Arrived in perfect condition! Definitely will order form them again

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome retailer

I have ordered from Ichiba Japan multiple times, and I have always had a great experience! Shipping fees are low, and items often arrive before the target date. The items are exactly as pictured and described, always high quality. I will continue to order from Ichiba Japan in the future, and I highly recommend them!

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

I paid the “skip the Que “ fee and…

I paid the “skip the Que “ fee and express shipping in the hope that my son’s Guzzlord plush would arrive to Australia in time and it was shipped super fast and arrived just in time. Will definitely purchase from Ichiba again!

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Good Variety

Delivered item with no issues. Provides good selection of items from Japan that are hard to find anywhere else.

May 14, 2025
Unprompted review
Rated 4 out of 5 stars

Overall good quality product. Delivery was rough

Overall good quality product. However I did pay extra for the product to be deliver within 7 days but when I got it it was 8-9 days later. I understand there were delays when reaching England but I tracked it everyday and it just stayed in Japan until the day before. Wasn’t amused.

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

The best!

First place I shop for Japanese toys. Great selection of Nintendo + Pokemon I can't find in the US. High quality, fast shipping, overall great experience.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

Fast replies, amazing service and a wonderful community. Thank you for a great opportunity to recieve items of my favorite franchises!

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Overall: really good

Product quality: I have ordered pokemon plushies. They are of great quality - soft and very well done.
Shipping expirence: very quick delivery. My new pokemon came to me after a week. The plushies were well-packaged.
Price: compared to the prices I normally buy pokemon for, Ichiba Japan has very low prices.

May 15, 2025
Unprompted review

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