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Rated 4 out of 5 stars

Bought hard drive replacement . Martin very helpful and, after initial hiccup with paypal payment, purchasing process was fine. Goods despatched promptly and received on time. New drive fitted and w... See more

Company replied

Rated 5 out of 5 stars

We have always felt well taken care of. Our inquiries were handled promptly and offered at fair prices. Deliveries within the country as well as abroad are usually fast and often dispatched on the sam... See more

Company replied

Rated 5 out of 5 stars

It was going better than expected. so it was good. No complains. I just had wery bad experience from other comppany. We had 6 monts deliverytime to gettin goods out from Uk. # Brexit. But this was g... See more

Company replied

Rated 5 out of 5 stars

Contacted Martin via email and phone to order a power supply for an IBM computer. Reasonably priced, verified part was correct, promptly shipped, received in good condition, works fine. No complaints... See more

Company replied

Company details

  1. Computer Hardware Manufacturer

Information provided by various external sources

iCityTech is a Supplier of Network Solutions, Hard Drives and Power Supplies.


Contact info

4.8

Excellent

TrustScore 5 out of 5

54 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Item was received earlier than…

Item was received earlier than expected.

Item received in good condition.

August 11, 2022
Unprompted review
iCityTech logo

Reply from iCityTech

We would like to thank you for using us for your IT Hardware upgrades, and your feedback is appreciated. We will be happy to assist you again soon.

Rated 4 out of 5 stars

Very efficient and helpful especially…

Very efficient and helpful especially in these difficult and trying times regards obtaining parts

July 27, 2022
Unprompted review
iCityTech logo

Reply from iCityTech

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Rated 5 out of 5 stars

Having been let down by another…

Having been let down by another supplier, i was very impressed with the service and speed of delivery.
Excellent

July 14, 2022
Unprompted review
iCityTech logo

Reply from iCityTech

Thanks Bob! Appreciate your business and hope to work with you again next time!

Rated 5 out of 5 stars

Excelllent service

June 16, 2022
Unprompted review
iCityTech logo

Reply from iCityTech

Thanks David! We appreciate your business and value your feedback. Please reach out for any further requirement.

Rated 5 out of 5 stars

Highly recommend Martin at iCityTech

I dealt with Martin for some refurb server drives and requirement was very urgent. He was professional and efficient and will be my first port of call in the future.

June 14, 2022
Unprompted review
iCityTech logo

Reply from iCityTech

Hi Imran, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Rated 5 out of 5 stars

Professional approach

Very happy with the services of iCityTech. Martin who took care of or order was very supportive and went out of his way to accommodate our request. I would definitely recommend working with them and will do so in the future.

May 10, 2022
Unprompted review
iCityTech logo

Reply from iCityTech

Thanks Margaret. We’re thrilled that you were satisfied with our services. ! We will share this with the team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

Top class service

Very good communication throughout the process, from choosing the product, pricing, delivery and follow up call to make sure everything is ok.
They did go above and beyond to make sure all went smoothly and correctly.

April 25, 2022
Unprompted review
iCityTech logo

Reply from iCityTech

Thank you for the great review! We’re so happy you loved your experience and can’t wait to assist you on your next IT Hardware project.

Rated 5 out of 5 stars

First order !!

great service great price and delivered when instructed

February 15, 2022
Unprompted review
iCityTech logo

Reply from iCityTech

Thank you Jason for your review, we’re so glad to hear that you are satisfied with our services and product.

Rated 5 out of 5 stars

Great Company Good Value

I found this company very helpful and had exactly what I needed which was sent free post via Royal Mail, a slight problem with Royal Mails tracking and which Martin followed through on, fair paly to him. My PC is now working great again thankfully. I'm a happy customer and would use iCityTech again. K Martin.

January 14, 2022
Unprompted review
iCityTech logo

Reply from iCityTech

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

Kayak Power Supply

Ordered hard to find power supply for Kayak server from IcityTeck after 2 other suppliers let me down and now server is back up and running so very pleased with the prompt service.

October 21, 2021
Unprompted review
iCityTech logo

Reply from iCityTech

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Rated 5 out of 5 stars

Great service!

Great service, very reliable and showing hard work to find the parts needed that were obsolete.

October 7, 2021
Unprompted review
iCityTech logo

Reply from iCityTech

Thank-you Eric for your positive review of our services. This kind of feedback motivates the entire team and with your feedback, it's clear our customers are noticing our efforts.

Rated 5 out of 5 stars

It was going better than expected

It was going better than expected. so it was good. No complains. I just had wery bad experience from other comppany. We had 6 monts deliverytime to gettin goods out from Uk. # Brexit.
But this was going good, and noe we have nother topic goingone.
Thanks Tommi Järvelä Rauman akku oy Finland

October 6, 2021
Unprompted review
iCityTech logo

Reply from iCityTech

Thank-you Tommi for taking the time to leave us such a great compliment. We appreciate you mentioning how our services & delivery times were as per your requirements and we're happy to assist you with your ongoing projects.

Rated 5 out of 5 stars

Kudos to Martin

We had a very specific requirement for some refurb parts and I reached out to iCityTech. I was then contacted by Martin and he made sure that everything I requested (and my requirement was super specific) was being met. There were a lot of obstacles during the deal but Martin was able to deal with everything in a professional manner and with great customer service. Thanks Martin and I look forward to other future deals together.

September 16, 2021
Unprompted review
iCityTech logo

Reply from iCityTech

We can’t thank you enough for the kind words for your account manager - Martin.
We really appreciate the time you took to write such a detailed review!
Looking forward to doing more business and thanks again!

Rated 5 out of 5 stars

It was a good experience

It was a good experience, with prompt response from day 1 till date.

June 21, 2021
Unprompted review
iCityTech logo

Reply from iCityTech

We are glad you are satisfied with our services. Thank you for your feedback, looking forward to serving you again!

Rated 5 out of 5 stars

Great service

Product as described, exactly what I was looking for. Helpful staff who provided a professional, friendly service. Thank you.

June 2, 2021
iCityTech logo

Reply from iCityTech

We are happy to hear you had a positive experience at iCityTech Ltd! We value your input and thank-you for taking the time to share your experience.

Rated 5 out of 5 stars

Couldn't ask for more

I was trying to track down an older hard drive and iCity came through, when no one else could help. I was able to speak with a real person! We found the hard drive I needed and it was dispatched the same day.

May 24, 2021
Unprompted review
iCityTech logo

Reply from iCityTech

Thank you so much for this 5-star review. Thanks for sharing your rating with us and the community. We’re here for you anytime.

Rated 5 out of 5 stars

Highly recommended

It was a amazing experience, I am really impressed with price and delivery timeline.

Highly recommended.

May 12, 2021
Unprompted review
iCityTech logo

Reply from iCityTech

Thanks for taking the time to share your feedback with us. I'm happy that we were able to help with your IT requirements. Looking forward to serving you again!

Rated 5 out of 5 stars

Always got what you need!

Called up Martin@iCityTech a couple of times when I've needed some replacement drives for my old NetAPP, always has what I need in stock, shipped next day and gets me out of trouble.
Excellent! :)

March 8, 2021
Unprompted review
iCityTech logo

Reply from iCityTech

Thank you so much for your feedback, customer's satisfaction is always our priority.

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