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Rated 5 out of 5 stars

Haven't used it yet, but finally a company like LIFESAVER made a jerry can that has some important features. Great to have it foil sealed due to storage issues. Water prep storage is vital and this co... See more

Company replied

Rated 5 out of 5 stars

i bought the Cube + extra carbon filters(Cube & Liberty). super fast delivery(to Switzerland). I'm filtering my tap water. It tastes like spring water now, no headache, no stomachacge.... so smooth, t... See more

Company replied

Rated 5 out of 5 stars

I buyed for many years the 6000UF bottle, tried here in Switzerland in a creek (I know the Swiss creeks and waters are clean), but I tried to take water from a creek with mud together, and see it filt... See more

Rated 5 out of 5 stars

I was absolutely amazed how fast the shipment arrived at my front door. For an international shipment around Christmas time it was certainly out of the ordinary. In comparison,I ordered something f... See more

Company replied

Company details

  1. Outdoor Clothing and Equipment Shop

Information provided by various external sources

LifeSaver® water purifiers give you the ultimate protection. Turn dodgy tap water, questionable bottled water or even dirty water from rivers, lakes and puddles into safe, drinkable water instantly. Ideal for everything from traveling, backpacking, trekking, hiking, camping and overlanding to emergency prepping.


Contact info

4.1

Great

TrustScore 4 out of 5

487 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The best water filtration system on the…

The best water filtration system on the market not to mention the best company service experience, all round A1 world class products from lifesaver icon .

May 11, 2024
LifeSaver logo

Reply from LifeSaver

Thanks Wilton, we like to think so!

Rated 5 out of 5 stars

Fast arrival

Fast arrival, great product, quality construction.

May 9, 2024
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Reply from LifeSaver

Thanks Dave

Rated 5 out of 5 stars

Impressive delivery time

Impressive delivery time, especially from Britain (7 days). I haven't used it yet - bought for camping and emergencies. Very heavy duty canister. I really like the spray hose.

April 24, 2024
LifeSaver logo

Reply from LifeSaver

Thanks for the review!

Rated 5 out of 5 stars

Fast service

Fast service. Only thing that would make it better is free shipping.

April 22, 2024
LifeSaver logo

Reply from LifeSaver

Thanks Cynthia, sorry that you had to pay the shipping charge on this occasion. We do have a free shipping available, but only above a certain spend amount unfortunately.

Rated 5 out of 5 stars

Amazing quick ship time…

Amazing how quick the ship time and delivery time was on the replacement parts. Each time I have damaged a part for my Lifesaver Jerry Can they have shipped within a day the parts I’ve ordered. They obviously take the need for their service seriously.

April 17, 2024
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Reply from LifeSaver

Thanks Mark, we do!

Rated 5 out of 5 stars

Amazing product and quick delivery

Amazing product and quick delivery. I’ve stocked up on several filters. When I can I’d like to purchase larger bottles. I recommend your brand every chance I get.

March 24, 2024
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Reply from LifeSaver

Thanks a lot!

Rated 5 out of 5 stars

Great customer service

Great customer service, fast shipping, amazing product support--follow up email with instructional videos was great

March 7, 2024
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Reply from LifeSaver

Thanks for your review James

Rated 5 out of 5 stars

Rep seemed like he cared about his…

Rep seemed like he cared about his customers and wanted to help me get this done reps name Johnathan V. Location California. Doin a great job 💯👍

March 14, 2024
Unprompted review
LifeSaver logo

Reply from LifeSaver

Great to hear, thanks for the review

Rated 5 out of 5 stars

Awesome

Got what I wanted for a fair price and it came a long way fast

February 22, 2024
LifeSaver logo

Reply from LifeSaver

Thanks John

Rated 5 out of 5 stars

I had the most amazing customer service…

I had the most amazing customer service from all at Lifesaver. Needed interesting, useful last minute Christmas presents and they did not let me down. i have been using lifesaver powerbanks for a few years and they are so good. All the teenagers who received them for Christmas are very happy.

December 14, 2023
Unprompted review
LifeSaver logo

Reply from LifeSaver

Thanks

Rated 5 out of 5 stars

Professional handling and arrived on…

Professional handling and arrived on time.

Would like to have a feature where approximate Import taxes are shown at the moment of payment.

November 27, 2023
LifeSaver logo

Reply from LifeSaver

This is something we are looking into, thanks Rod.

Rated 1 out of 5 stars

Perfect storm of errors....

Parcel sent before financial details completed despite request not to post until complete.
Courier company did not abort delivery when asked to do so by company.
Parcel currently held by my Customs authority awaiting payment for a parcel that is not required.
I am considerably out of pocket as awaiting refund while company attempts to locate parcel.
I awarded one star as unable to award none.
My review has omitted/ excluded unfortunate elements like staff sickness and communication difficulties.
I would be unlikely to use this company again.

November 27, 2023
LifeSaver logo

Reply from LifeSaver

Hi, we are sorry again for the negative experience you had ordering from us on this occasion.

There was an unfortunate mix of circumstances that contributed to this particular order not working out.

I can confirm you were refunded yesterday, hopefully you received the receipt for this too.

Kind regards,

Wes

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