Icon Offices 

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Rated 1 out of 5 stars

Man its been 10 business days they are still not processing my company formation application. Crazy they ask for something which i provide them on mail and they even dont check the mail properly and a... See more

Company replied

Rated 5 out of 5 stars

My experience with Icon Offices was really smooth. I contacted them to help me with my companies house required identity verification cos i was having issues verifying with mobile option. They promise... See more

Rated 5 out of 5 stars

Icon office was a great choice, and I'm glad I went with them, although there was a slight hiccup and some delay came with that, but it was quickly sorted out and I could tell this wasn't their first... See more

Company replied

Rated 5 out of 5 stars

My experience with Icon Offices was excellent from start to finish. I contacted them because I was having trouble completing the Companies House identity verification using the mobile option. Their te... See more

Company details

  1. Business Administration Service
  2. Business to Business Service
  3. Coworking Space
  4. Office Space Rental Agency
  5. Virtual Office Rental

Written by the company

Icon Offices is a leading global provider of company incorporation, virtual office address, office rental, and business support solutions. With over 20 years of industry experience, we have proudly served more than 100,000 clients worldwide. We are an Authorised Companies House Corporate Service Provider (ACSP) and Registered Company Formation Agent, helping businesses set up a company quickly and efficiently. Our services are designed to support startups, SMEs, and established businesses looking to expand locally or globally. We offer a wide range of solutions including UK business registration, virtual offices, serviced office spaces, registered office address services, company complaince services, mail handling and virtual communication tools. We make it easy to set up a limited company in the UK, with most company registration applications processed online within 1 working day. As an authorised electronic filing agent, we ensure a smooth and efficient process, helping businesses start trading the same day. Our virtual address services provide access to 9 prestigious Virtual business addresses across England, Scotland, and Northern Ireland, allowing companies to present a credible and professional image while keeping personal addresses off the public record. In addition to the UK, we also offer virtual offices and business support services in the USA, Canada and Ireland making it easier for clients to build an international presence. Our reputation is built on exceptional customer service, affordable pricing and tailored business solutions. Whether you're looking to form a UK company, grow your existing business or enhance your brand’s presence, Icon Offices provides the tools and support to help you succeed in today’s competitive market.


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All reviews

(1,228)

388 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast

Very fast, accurate and hassle free service. My company formation only took 2 days including the company house identity verification. Support system is agile and team responds to the queries immediately. System is transparent, to the point and you get what you are promised in a competitive price. Highly recommended.

June 1, 2026
Unprompted review
Icon Offices logo

Reply from Icon Offices

Thank you so much for your wonderful feedback and recommendation. We’re delighted to hear that your company formation process was completed quickly and smoothly. We truly appreciate your trust in us and look forward to supporting you and your company in the future.

Team Icon.

Rated 2 out of 5 stars

Don't trust them , what is published is not as described.

I needed a service provider for incorporate a UK company with a full package comprehensive of the registered office address, so I decided to contact them. But with my surprise, the prices posted were completely different on what published. After having made the choice of one of their packages with several referral bank's accounts, which are not for you (the money referrals arrives directly to them - as explicated in every banks online), I discovered that the only service they provides for more than £100 until £200 /year is for a simple registered address, not else. After that and watching their faqs , is not clear to understand when a contract expire and which are the rules for do not renew their fantastic services.

May 28, 2026
Unprompted review
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Reply from Icon Offices

Hi Anamunda,

Sorry to learn about your complaint. It looks like you have misread the details on our website.
Registered / Virtual address packages for 1 year start from only £45 not from £100. With regards to cash rewards from banks, some banks pay the cash direct to clients. Some of the banks pay the cash to us and we then share it with clients. This is all clearly stated on our website. If you require additional information and clarification, please do not hesitate to contact us.

Regards

The Icon Offices Team

Rated 5 out of 5 stars

The Experience was quite smooth and the…

The Experience was quite smooth and the customer service was responsive.

June 1, 2026
Unprompted review
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Reply from Icon Offices

hank you for your kind feedback. We’re pleased to hear that you had a smooth experience and found our customer service responsive. We truly appreciate your support and look forward to assisting you again in the future.

Team icon.

Rated 5 out of 5 stars

Essential service for the voluntary sector and small business

Having struggled trying to do the process of identification for companies house I was ready to resign! But came across Icon - seemed too good to be true but I was desperate and .... they did exactly what it says on the label - a refreshing change! Made the process quick, simple easy to follow and with enough comms that quickly addressed any queries I had along the way.

May 29, 2026
Unprompted review
Icon Offices logo

Reply from Icon Offices

Thank you so much for your wonderful feedback! We’re delighted to hear that we could make the Companies House identification process quick, simple, and stress-free for you.
Your kind words truly encourage us, and we’re very grateful you chose Icon. Wishing you every success moving forward, and we’re always here if you need any further assistance in the future.

Team Icon.

Rated 5 out of 5 stars

Very helpful polite young man.

I had a message the day before delivery asking for details. The day of delivery i had a call 30 mins before the guy arrived.
Very polite, happy young man who removed the old mattress and took the new one upstairs, unwrapped it and put in on the bed for me. Didnt want any help (I'm in my 70s). and was extremely careful of my walls and lampshades. Very happy customer.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Fast service

Fast service

May 31, 2026
Unprompted review
Icon Offices logo

Reply from Icon Offices

Thank you for your review! We’re delighted to hear you were happy with our fast service. We truly appreciate your support and look forward to assisting you again in the future.

Team Icon.

Rated 5 out of 5 stars

Great services

Great services Thank you

May 28, 2026
Unprompted review
Icon Offices logo

Reply from Icon Offices

Thank you for your kind review! We’re delighted to hear that you had a great experience with our services. Your support and feedback are truly appreciated, and we look forward to assisting you again in the future.

Team Icon.

Rated 5 out of 5 stars

The process is easy and smooth

The experience with icon offices was very Great. The process of company formation with them was very smooth and easy.

May 28, 2026
Unprompted review
Icon Offices logo

Reply from Icon Offices

Thank you so much for your kind feedback! We’re delighted to hear that you had a great experience with Icon Offices. Our team always strives to make the process as simple and hassle-free as possible. We truly appreciate your support and look forward to assisting you again in the future.

Team Icon.

Rated 5 out of 5 stars

Smooth and Easy Experience!

My experience with them was very smooth and quick. They always responded on time. Their live chat is very effective and they do reply very quick. The entire process was every smooth. Looking forward to making more purchases here! :)
Highly reccomended.

May 28, 2026
Unprompted review
Icon Offices logo

Reply from Icon Offices

Thank you so much for your wonderful feedback!
We’re delighted to hear that you had a smooth and quick experience with us. Our team always strives to provide fast responses and efficient support.
We truly appreciate your recommendation and look forward to assisting you again with your future purchases!

Thanks again for your support.

Team Icon.

Rated 5 out of 5 stars

great service

great service and support

May 28, 2026
Unprompted review
Icon Offices logo

Reply from Icon Offices

Thank you for your kind feedback! We’re delighted to hear that you were happy with our service and support. It was a pleasure assisting you, and we truly appreciate your recommendation. If you ever need any further help, our team is always here to assist.

Team Icon.

Rated 5 out of 5 stars

digital ID verification

just verified director/PSC identity for Companies House via Icon Offices. absolutely first class service from initial enquiry by telephone through to execution well before deadline. and all for a great price. recommended.

May 19, 2026
Unprompted review
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Reply from Icon Offices

Thank you for your fantastic review. We’re delighted to hear that you were pleased with the service provided for your Companies House Director/PSC identity verification. It’s great to know we delivered ahead of your deadline. We truly appreciate your recommendation and your kind comments about our team and pricing.

Thank you again for choosing Icon Offices.

Team Icon.

Rated 5 out of 5 stars

The quality of service and speed.

May 27, 2026
Unprompted review
Icon Offices logo

Reply from Icon Offices

Thank you for your kind feedback. We’re delighted to hear that you were pleased with both the quality of our service and the speed of delivery. Providing an efficient and reliable experience for our clients is always our priority, and we truly appreciate your support.

Team Icon.

Rated 5 out of 5 stars

I have recently purchased silver…

I have recently purchased silver package and i am very happy because they have form my uk ltd as they mentioned in his package also very supportive...

May 27, 2026
Unprompted review
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Reply from Icon Offices

Thank you so much for your kind words. We’re delighted to hear that you’re happy with our service and support. It was our pleasure to help you form your UK LTD company smoothly and efficiently.
Our team is always here to assist you whenever you need support. We truly appreciate your trust in us and look forward to supporting your business journey ahead.

Team Icon.

Rated 5 out of 5 stars

I will highly recommend icon offices to…

I will highly recommend icon offices to make ltd in uk and other countries because his services is very fast and reliable

May 26, 2026
Unprompted review
Icon Offices logo

Reply from Icon Offices

Thank you so much for your kind recommendation and positive feedback. We’re delighted to hear that you found our services fast and reliable. At Icon Offices, we always strive to make the company formation process as smooth and efficient as possible. We truly appreciate your support and look forward to assisting you again in the future.

Team Icon.

Rated 5 out of 5 stars

Very professional

Very professional, i received what i requested with the best assistance

May 25, 2026
Unprompted review
Icon Offices logo

Reply from Icon Offices

Thank you so much for your kind feedback! We’re delighted to hear that you found our service professional. Providing the best possible assistance and support to our clients is always our priority. We truly appreciate your trust and look forward to assisting you again in the future.

Team Icon.

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service - used their Verify your Identity with Companies House, which they did very quickly and with no problems.

May 22, 2026
Unprompted review
Icon Offices logo

Reply from Icon Offices

Thank you for your kind review! We’re delighted to hear that you were happy with our service and that your Companies House identity verification was completed quickly and smoothly.
We really appreciate your support and look forward to assisting you again in the future.

Team Icon.

Rated 5 out of 5 stars

Good experience overall

Good experience overall, recommended

May 13, 2026
Unprompted review
Icon Offices logo

Reply from Icon Offices

Thank you for your kind feedback! We're glad to hear you had a good experience with us. Your recommendation means a lot, and we look forward to serving you again in the future.

Team Icon.

Rated 5 out of 5 stars

so Far the experience is execllent they…

so Far the experience is execllent they are responsive and cooperating fully, i like their service.

May 1, 2026
Unprompted review
Icon Offices logo

Reply from Icon Offices

Thank you so much for your kind words and positive feedback. We’re delighted to hear that your experience with us has been excellent. Our team is committed to being responsive and supportive, and we truly appreciate your trust in our services. We look forward to continuing to serve you.

Team Icon.

Rated 5 out of 5 stars

No Need to worry, this is the real deal.

I had to verify my identity with companies house but had my identity check turned down when doing this on companies house site directly, this presented me with a problem as I was a victim of identity theft last year and therefore was very sceptical about what details I realised to who, I came across this company and checked them via the HMRC website and found they were listed on HMRC register. I paid the fee and supplied the information required, I was reassured that if they could not verify me the fee would be fully refunded, I needed not worry, all came back today which was very quick and a code provided by companies house.

All in all a very simple process and fully satisfied with the results and can assure anyone concerned about security, this company is the real deal and does exactly what it offers in terms of the checks I required, found the site was easy to navigate and the information was easy to download to them.

Many thanks and will recommend.

May 19, 2026
Unprompted review
Icon Offices logo

Reply from Icon Offices

Thank you so much for taking the time to share your experience and for your kind recommendation.

We completely understand your concerns and we are very pleased we could provide a secure verification process for you. Our team works hard to ensure customers feel confident and supported throughout every step. We truly appreciate your trust in us. Your feedback means a lot to our team.

Thank you again for choosing us, and we’re delighted we could help.

Team Icon.

Rated 1 out of 5 stars

100% avoid these scammers they hold…

100% avoid these scammers they hold your mail hostage. they get you hooked in with a cheap deal but only way to get your mail is to go into the office during office hours at a specific time or upgrade to the very expensive package honestly wish i never saw them

May 19, 2026
Unprompted review
Icon Offices logo

Reply from Icon Offices

Hi David,

Sorry to learn about your complaint. It looks like you have signed up to the wrong package in error. You went for our bronze package which is a collection only package. Our silver, gold and platinum packages come with scan to email and mail forwarding options This information is clearly stated on our website. It appears that you did not read it before signing up. Please feel free to contact us so we can go over your options with you.

Regards

The Icon Offices Team

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