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Icybeardental Reviews 2,097

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,671 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the products for their effectiveness in whitening teeth and removing stains, with some noticing a difference quickly. The ordering process is often described as simple and efficient, with fast delivery and smart, high-quality packaging. Reviewers frequently highlight the excellent quality of the products, including the dental powder, toothpaste, and whitening strips, and many express satisfaction with the overall user experience. However, some people mentioned issues with the toothpaste pump, noting it often sticks or doesn't dispense product properly. A few other people also felt that some whitening products, particularly the 14-day strips, did not produce noticeable results or made their teeth more porous. There were also occasional reports of orders arriving with missing items or damaged packaging.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many finding them effective for whitening and overall... See more

Quality

Customers had positive experiences with product quality, with many reporting that the products are effective,... See more

Order

Users describe positive interactions with order, highlighting the ease and speed of the ordering process,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting its speed and efficiency.... See more

User experience

Customers consistently note positive experiences with user experience, particularly praising the website's... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the icy bear dental products because they are effective with continuous usage and do not irritate my mouth,teeth and gums. I find the toothpaste dispenser seems to stick and I need to keep de... See more

Company replied

Rated 4 out of 5 stars

Only just started using icy bear so can't comment on if it's working yet ,but as a company they were fast and efficient delivery came as stated...still got to see if it makes a difference to my teeth... See more

Company replied

Rated 4 out of 5 stars

Product is good but the pump on the tooth paste needs a look into this as it’s useless the pump does not spring back up only limited paste or none at all comes out. I have been using it for two weeks... See more

Company replied

Rated 4 out of 5 stars

Fast delivery , very smart packaging . Bit frustrated with the toothpaste pump as it is very hit and miss as to whether it will work , but have noted in other reviews this appears to be an issue . Hav... See more

Company replied


Company details

Written by the company

Created by Dentists, Icy Bear has developed a range of award winning oral care and teeth whitening products, with a mission to give people a healthier, happier & brighter smile. Products include non peroxide Teeth Whitening Strips, PAP+ Whitening Powder and the innovative Whitening Toothpaste, uniquely formulated with one carat of fine diamond dust. This natural abrasive gently polishes enamel, effectively reducing surface stains and restoring teeth to their natural whiteness.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Very good prompt let’s see what the…

Very good prompt let’s see what the goods are like now

May 25, 2026
Icybeardental logo

Reply from Icybeardental

Hi Angela,

Thank you so much for your 5-star review! We’re really glad to hear you were happy with the prompt service.

We hope you love the products once you’ve had a chance to try them, and we look forward to hearing what you think!

Rated 1 out of 5 stars
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Reply from Icybeardental

Hi Steve,

Thank you for your message, and I’m really sorry to hear you haven’t received your order yet. I completely understand how frustrating that must be.

Please contact us at enquiries@icybeardental.com with your order details, and our team will look into this for you as a priority and get it resolved as quickly as possible.

Thank you for your patience, and we’re here to help get this sorted for you.

Rated 2 out of 5 stars

The whitening strips are too short !

The whitening strips are too short !
In the advert it shows them wrapping around your whole teeth but are short & only wrap half way so the back ones are not my mouth isn’t large so find this misleading
Day 3 so not sure if it’s working yet

May 25, 2026
Unprompted review
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Reply from Icybeardental

Hi Tracey,

Thank you for taking the time to share your feedback, and we’re really sorry to hear the strips haven’t met your expectations in terms of fit. We understand how frustrating that can feel, especially when it doesn’t match what you were expecting.

Our strips are designed to cover the visible front surface of the teeth, where most surface staining occurs, rather than wrapping fully around each tooth. That said, your feedback about sizing and expectations from the advert is really helpful and has been shared with our team for review.

We also appreciate you’re only on day 3, and results can take a little longer to become noticeable depending on the starting shade and consistency of use. If you’d like any guidance on getting the best results, feel free to contact us at enquiries@icybeardental.com and we’ll be happy to help.

Rated 5 out of 5 stars

Genuine Great Product, Repeat Customer

Been ordering these products for approx 18months now and they’re genuinely great, and definitely make a difference.

May 25, 2026
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Reply from Icybeardental

Hi Christine,

Thank you so much for your 5-star review! We’re really happy to hear you’ve been ordering for around 18 months and that you’re consistently seeing great results—that means a lot to us.

We truly appreciate your continued support and kind words!

Rated 5 out of 5 stars

Good order experience, some disappointment with previous product order. .

Site easy to navigate site to order.
Unfortunately my icy dental toothpaste dispenser ceased to function within a few days of delivery…

May 24, 2026
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Reply from Icybeardental

Hi Rosie,

Thank you so much for your 5-star review! We’re really glad to hear you found the site easy to navigate and ordering simple.

We’re really sorry to hear about the issue with your toothpaste dispenser ceasing to function so soon after delivery—that’s not the experience we want for our customers. Please feel free to contact us at enquiries@icybeardental.com, and we’ll be happy to look into this and help get it resolved for you.

We really appreciate your support!

Rated 5 out of 5 stars

Arrived very quickly and packaging was…

Arrived very quickly and packaging was great , have just started to use the powder and I must say it has definitely been a good start , my teeth definitely look whiter , cant wait to try the strips. Also purchased the lip oil which I must say is gorgeous, im well impressed

May 17, 2026
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Reply from Icybeardental

Hi Alison,

Thank you so much for your amazing 5-star review! We’re really happy to hear your order arrived quickly and that you were pleased with the packaging. It’s great to know you’re already seeing a difference with the powder and that your teeth are looking whiter—that’s fantastic!

We’re also so glad you’re loving the lip oil, and we can’t wait for you to try the strips next.

We truly appreciate your support and kind words!

Rated 5 out of 5 stars

5 star

Fast delivery, fair price. Great results

May 17, 2026
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Reply from Icybeardental

Hi Louise,

Thank you so much for your 5-star review! We’re really glad to hear you’re happy with the fast delivery, fair price, and great results—that’s exactly what we aim for.

We truly appreciate your support and kind words!

Rated 3 out of 5 stars

No improvement…

Used powder for 4 days.No improvement as yet.Will keep trying.

May 17, 2026
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Reply from Icybeardental

Hi Gillian,

Thank you for taking the time to share your feedback. We’re sorry to hear you haven’t seen results yet after a few days of use. That can sometimes happen, as whitening results can vary from person to person depending on starting shade and staining.

We appreciate you continuing to give it a try, and your feedback has been shared with our team. If you’d like any guidance on best use to help maximise results, feel free to contact us at enquiries@icybeardental.com and we’ll be happy to help.

Rated 4 out of 5 stars

Product is good but the pump on the…

Product is good but the pump on the tooth paste needs a look into this as it’s useless the pump does not spring back up only limited paste or none at all comes out. I have been using it for two weeks now so I don’t think it’s empty there is supposed to be 100mil in there.

May 23, 2026
Unprompted review
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Reply from Icybeardental

Hi Sharon,

Thank you so much for your 4-star review! We’re really glad to hear you’re happy with the product overall.

We’re sorry to hear about the issue you’ve had with the toothpaste pump not dispensing properly—that’s not the experience we want for our customers. Your feedback has been shared with our team so we can look into this further. If you need any help or would like us to assist further, please feel free to contact us at enquiries@icybeardental.com.

We really appreciate you taking the time to let us know.

Rated 3 out of 5 stars

Hopefully a great purchase but the…

Hopefully a great purchase but the postage was so expensive!!!

May 23, 2026
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Reply from Icybeardental

Hi Chairless,

Thank you for taking the time to leave your feedback. We’re really glad to hear you’re hopeful about your purchase, but we’re sorry to hear you felt the postage cost was high. We completely understand how that can affect the overall experience.

Your feedback has been shared with our team as we continue to review and improve where possible. If you have any questions about your order, feel free to contact us at enquiries@icybeardental.com.

We hope you love the results once you’ve had a chance to try the products.

Rated 5 out of 5 stars

Great service and great product only…

Great service and great product only been using it for a week but can definitely see a difference

May 23, 2026
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Reply from Icybeardental

Hi Carol,

Thank you so much for your 5-star review! We’re really glad to hear you’re happy with the service and that you’re already seeing a difference after just a week—that’s fantastic!

We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

White and gleaming

This is my second time ordering and I’m never disappointed my teeth are lovely and white without the pain that I endured with other brands.

May 16, 2026
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Reply from Icybeardental

Hi Kim,

Thank you so much for your 5-star review! We’re really happy to hear this is your second time ordering and that you’re consistently pleased with the results—especially that your teeth are looking lovely and white without any discomfort compared to other brands.

We truly appreciate your continued support and kind words!

Rated 4 out of 5 stars

Only just started using icy bear so…

Only just started using icy bear so can't comment on if it's working yet ,but as a company they were fast and efficient delivery came as stated...still got to see if it makes a difference to my teeth .

May 16, 2026
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Reply from Icybeardental

Hi Carole,

Thank you so much for your 4-star review! We’re really glad to hear your order arrived quickly and that you were happy with the service and delivery process.

We appreciate you just starting out with the products, and we hope you begin to see the results you’re looking for soon. If you ever need any guidance on usage, feel free to contact us at enquiries@icybeardental.com—we’re happy to help.

Thanks again for your support!

Rated 5 out of 5 stars

Love the whitening strips

Love the whitening strips. Best ones you can get. Easy to order.

May 23, 2026
Icybeardental logo

Reply from Icybeardental

Hi Nicole,

Thank you so much for your 5-star review! We’re really happy to hear you’re loving the whitening strips and find them easy to order—that’s fantastic to hear.

We truly appreciate your support and kind words!

Rated 4 out of 5 stars

Quick and easy ordering and I love the…

Quick and easy ordering and I love the products

May 23, 2026
Icybeardental logo

Reply from Icybeardental

Hi Denise,

Thank you so much for your 4-star review! We’re really glad to hear you found ordering quick and easy and that you’re loving the products—that’s great to hear.

We truly appreciate your support and feedback, and if there’s ever anything we can do to make your experience a 5-star one, feel free to reach out at enquiries@icybeardental.com

Rated 5 out of 5 stars

Quick delivery and fab packaging

Quick delivery and fab packaging

May 14, 2026
Icybeardental logo

Reply from Icybeardental

Hi Diane,

Thank you so much for your 5-star review! We’re really glad to hear you were happy with the quick delivery and fab packaging—that’s great to hear.

We truly appreciate your support and kind words!

Rated 5 out of 5 stars

Excellent service as always I wouldn’t…

Excellent service as always I wouldn’t shop any other sites

May 22, 2026
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Reply from Icybeardental

Hi Karen,

Thank you so much for your 5-star review! We’re really happy to hear you’re consistently pleased with our service and that you wouldn’t shop anywhere else—that truly means a lot to us.

We really appreciate your continued support and look forward to serving you again!

Rated 5 out of 5 stars

Excellent products

Excellent products. Very easy to use website. Very quick delivery. Perfect every time.

May 22, 2026
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Reply from Icybeardental

Hi Steph,

Thank you so much for your 5-star review! We’re really glad to hear you’re happy with the products, find the website easy to use, and are enjoying the quick delivery every time—that’s exactly what we aim for.

We truly appreciate your continued support and kind words!

Rated 5 out of 5 stars

I got in touch because my toothpaste…

I got in touch because my toothpaste pump wasn’t working right and no questions asked they replaced it free of charge straightaway.. will definitely recommend and use these for my teeth whitening products

May 22, 2026
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Reply from Icybeardental

Hi Jane,

Thank you so much for your 5-star review! We’re really glad we could quickly sort the issue with your toothpaste pump and that you were happy with the replacement process—that’s exactly how we aim to support our customers.

We truly appreciate your recommendation and are so pleased you’ll be continuing to use our products.

Rated 3 out of 5 stars

Didn’t feel this made any difference to…

Didn’t feel this made any difference to the whiteness it made to my teeth. Felt it was a waste of money!

January 7, 2026
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Reply from Icybeardental

Hi Gloria,

Thank you for taking the time to share your feedback. We’re sorry to hear that you didn’t see the whitening results you were hoping for, and we completely understand how disappointing that must feel.

We’re glad to hear you left a review so we can learn from your experience, and your comments have been shared with our team for review. Results can vary from person to person depending on individual enamel and staining, but we appreciate your honest feedback.

If you’d like, you’re welcome to contact us at enquiries@icybeardental.com, and we’d be happy to look into this further with you.

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