I Cycle Ltd Reviews 

5
TrustScore 4 out of 5

4.1

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Company details

  1. Bicycle Store
  2. Bicycle Rental Service
  3. Bicycle Repair Shop
  4. Bike Accessories Store

Written by the company

A family run business for more than ten years. Able to service any type of bike, offer reconditioned bikes, lease or sale of children’s bikes. Also specialise in electric bikes where we have a demo fleet of over twenty different ebikes to try. Our experience with electric bikes goes back to 2010 and we have been involved with the sales of, servicing and developing ever since then. Our main point of difference is our customer service. We know that you can go and buy a bike anywhere so we have to be different by delivering a great customer experience in everything we do.


Contact info

  • I Cycle Ltd York Street, BB7 2DL, Clitheroe, United Kingdom

  • icycleltd.com

4.1

Great

TrustScore 4 out of 5

5 reviews

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4.1

All reviews

(5)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

I recently had an issue with my road bike rear wheel which I thought was a simple buckle so I took it into I Cycle.

After inspection, Martin really helpfully identified a small crack in the rim. After his advice I contacted the wheel manufacturer and they offered a free repair. My next issue was that I couldn’t remove the cassette as it was on too tight. Without fuss and this now being my second visit Martin removed it without fuss and free of charge.

This is a shop with staff who are who happy to help and advise along with great customer service and the reason I am offering this review, having also shared my positive experiences with friends who have also used the shop.

January 5, 2026
Unprompted review
I Cycle Ltd logo

Reply from I Cycle Ltd

Russ many thanks for your positive review. Martin is very thorough and knowledgeable, I will pass on your comments.

Rated 5 out of 5 stars

Bike Service

Took my bike in for a full service and new seat too- service was completed ahead of the planned date and is like a new bike!! Cannot fault the service and knowledge of the staff. Thank you

July 4, 2025
Unprompted review
I Cycle Ltd logo

Reply from I Cycle Ltd

Sorry for the delay in replying but many thanks for your positive review.
Ian and the I Cycle team.

Rated 5 out of 5 stars

Excellent all-round bike shop!

I had a great experience hiring a road bike from i cycle. Would definitely recommend for hire, repairs, and any bike needs! Ian in particular went above and beyond to help at the end of the day.

May 22, 2025
Unprompted review
I Cycle Ltd logo

Reply from I Cycle Ltd

Sorry for the delay in replying but many thanks for your positive review.
Positive customer service is important to us.

Rated 5 out of 5 stars

Kindness in Clitheroe

Kindness is often in short supply these days but not at icycle in Clitheroe. Took a bike in today with an over greased chain, was shown how to maintain it better (in a way that wasn't patronising) and offered a place on a free cycle maintenance course. That's excellent customer service.

April 24, 2025
Unprompted review
I Cycle Ltd logo

Reply from I Cycle Ltd

Sorry for the delay in replying but many thanks for your positive review.
Ian and the I Cycle team.

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