Idealcarcentreltd Reviews 

73
•
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

FRAUDSTER FRAUDSTER FRAUDSTER please stay away and help spread the word for others not to fall into this scam. Do never try to buy a car from these guys if u you don't want to loose money and to be to... See more

Rated 5 out of 5 stars

Very helpful and professional service . We highly recommend. Thankyou for helping us to find the right car

Rated 5 out of 5 stars

Great communication and service throughout. Sam even picked me up from the train station. Would definitely recommend.

Rated 5 out of 5 stars

Ive purchased several vehicles from ICC Ltd over the last 5 years. The vehicles and the service they offer has always been first class. I cannot speak highly enough about them. If you are looking for... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Ideal Car Centre Ltd are a used car dealer based in Bilston, Wolverhampton. We offer quality used cars at affordable prices.


Contact info

3.9

Great

TrustScore 4 out of 5

73 reviews

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No recent history of asking for reviews

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3.9

All reviews

(73)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid this company at all cost

Avoid this company at all cost, they were willing to let me drive away with a known fault on a car and lied twice about a date to get it fixed. Refused to refund my deposit as the car was not as advertised.

February 18, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid Ideal Car Centre - Don’t Let Them Mug You

Avoid Ideal Car Centre. Bought a car on 17th September 2022. It was a Cat N but advertised as minimal damage and repairs to a high standard. Discovered later that a bolt had been sheared off the gearbox, the gearbox was leaking oil, and there was internal damage to the gearbox. And a water leak. I fixed the water leak for £1200 of my own money. Now the gearbox needs to be replaced and this might cost £10000 and Ideal Car Centre Bliston don’t care. They are the worst car company I’ve come across and (like others have said) should be shut down.

September 17, 2022
Unprompted review
Rated 1 out of 5 stars

If I could rate them -5 stars I would

If I could rate them -5 stars I would. Bought a car online and after talking to Sam agreed a price and had it delivered , big mistake, after it was delivered we discovered that it was a CAT S , which it didn’t say in the advert or I wouldn’t have bought it. So drove it back to dealer and was shown an advert which was completely different to the one I saw. Sam agreed to refund and said it would take two or three days to come through. Well after a week still hadn’t arrived so called garage and it was paid the next day. But it was paid minus £150 delivery charge and a £150 admin fee , which is not right. Don’t trust Sam he lies just to get a sale , and do what I didn’t and that’s read some reviews of what other people have put up. Don’t trust idealcarcentre Wolverhampton they will have your pants down .

July 22, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS CAR GARAGE!!

DO NOT USE THIS CAR GARAGE!!

I cannot stress this enough. I purchased a car for £14k. Did not haggle with the price at all. Left the garage and after an hour the EML came on. Got it diagnosed and it is clear the garage reset the light and sold the car with the fault. Car has a blocked DPF and EGR due to excess soot in system. Not something that can occur after a few hundred miles of motorway driving.

I asked about the warranty and was told the warranty company did not cover this part. I spoke with the warranty company who I was told I had cover with - they had no record of a warranty in my name. This was clearly sold to me FRAUDULENTLY AND ILLEGALLY!!!

Sam who I am dealing with is a terrible person to try and be reasonable with. I have incurred over £200 in costs on a new sensor to fix the issue, and diagnosis'. A recent quote to fix the car is £540 of which Sam is only offering £250 even though the fault was pre-existing.

The after care from this garage has been the worst experience I have ever had. I would plead with people to avoid this garage like the plague as they are nothing more than con men who sell faulty cars with fake warranty.

If I do not get an acceptable resolution to the situation I will be forced to take legal action against the garage for selling me a car which was faulty and for selling me FAKE warranty - how do you think you can get away with this.

August 24, 2021
Unprompted review
Rated 1 out of 5 stars

Scammed me out of over £50k!

Words cannot describe how bad this company is. Lets just say, he (Sam the owner) has scammed me out of over £50k.

Car not as described, further faults and missing parts found after driving away. Returned the car for full refund which he agreed to via email, signed contract for refund of purchase price after he inspected the car, then refuses to refund the full amount, trying to deduct admin fees, vehicle prep, cost for removing his own personalised plate!

He has basically stolen over £50k of my money, and left me with no choice but to take legal action to get it back.

Ads changed on his website after the purchase to try and cover his back. Pictures were out-of-date and he'd done another 4000 miles in the car since taking the pictures.

I have a contract signed by him for the full refund, emails confirming his agreement to the full refund, a and copies of all his ads before and after his changes.

Total scam company. Do not buy anything from them. If you have any problems, you will lose ALL your money!

June 29, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid avoid avoid disgusting service …

Avoid avoid avoid disgusting service especially sam. will lie about car having full service warranty. make sure you take diagnostic computer with you to check properly they will turn of any engine light warning before you arrive. You’ve been warned please stay well away!!!!!!!

April 23, 2021
Unprompted review
Rated 1 out of 5 stars

What a waste of time

What a waste of time. Saw a car advertised that was interested in asked for pics to be told it’s gone for mot. Waited over 2 weeks then seen pics on website.made app to view car and left my caravan a day early to view only to be messaged 730 pm to say they were closed due to bank holiday ! Hubby and father went to view car today 100 miles away car hasn’t had new mot and couldn’t test drive it. Sounds to fishy to take a chance.

April 7, 2021
Unprompted review
Rated 1 out of 5 stars

Placed deposit on vehicle before seeing…

Placed deposit on vehicle before seeing as was told there was alot of interest in vehicle, was mis- informed on both mileage and service history then had the audacity to refuse deposit refund after vehicle was blatantly mis-adveritised... avoid avoid
Ideal car centre bilston

July 8, 2018
Unprompted review

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