We’ve been ghosted on email and phone for months, so I guess all we can do is write a review. The hatch was slightly too small for the gap when they installed it, and as a result the latch they put o... See more
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See what reviewers are saying
I was very happy with the service, where I had a new loft hatch cut in. Upon assessment my first choice of ladder wouldn't fit in the limited joist space available but the team found a viable al... See more
Quality work, huge improvement in loft space after the team removed old insulation and tons of junk, put down an enormous thick layer of new insul and then boarded on top creating great storage. Fair... See more
Fitters were polite and helpful. We had alot of rubbish in our loft which they cleared out very quickly. The loft was boarded out, with new insulation, lighting and a ladder installed in a pro... See more
Company details
Information provided by various external sources
Here at Ideal Loft Ladders, we create access and space into the biggest and most un-used space in your home. The Loft!! With a wide selection of top quality ladders, flooring solutions, insulation and electrics we can completely transform your loft into a safe and secure place to access your storage!
Contact info
Iron Mill Lane, DA1 4RX, Dartford, United Kingdom
- customercare
- idealloftladders.co.uk
Hasn’t replied to negative reviews
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The 3 chaps that came were very polite…
The 3 chaps that came were very polite and did the job professionally and proficiently, no mess at all and were done within 4 hours. They are a credit to the company. I would certainly recommend the company if asked.
Quick
Quick, professional service at a good price. Very impressed.
Can recommend
I was very happy with the service, where I had a new loft hatch cut in.
Upon assessment my first choice of ladder wouldn't fit in the limited joist space available but the team found a viable alternative and I am very happy with the end result. Even worked out a bit cheaper!
Great communication - straightforward technical explanations, texts on estimated arrival times and pleasing demo on completion.
No hidden costs, BACS payment option.
Left clean and tidy.
Kate (near Ipswich)
Punctual and friendly.
Punctual. Work completed to a good standard.
Reliable
Reliable, quick to fit and great product if you have a small loft space.
Great work and really polite guys who…
Great work and really polite guys who did the job. They completed the loft ladder fitting quicker than they had said so I was very pleased.
Lofts and Ladders
Full day of non stop work gave us a nice brand new wooden loft ladder, an oversight by Pete and ourselves resulted in the smoke alarm not being refitted but this doesn't detract from the delight we have with our new ladder!! When we decide, we will get them back to create a better storage space for us in the loft by boarding it properly

Reply from Ideal loft ladders
A great service from start to finish
A great service from start to finish, thank you.
Great service and very friendly
Great service and very friendly. Ery patient to talk through what we need several time. Excellent keeping in touch by the office, with reminders sent of when the workmen would show up. Very reasonable as they only charge for what they used on the day too - our space was smaller than estimated so it ended up being less than we had thought. Very friendly workmen and office. Space itself also looks very well finished, and we have been able to keep our insulation

Reply from Ideal loft ladders
Excellent service
Excellent service. The contractors came in the agreed time slot. Done an excellent and a very tidy job. Cleaned after themselves. Highly recommend

Reply from Ideal loft ladders
Ideal loft ladders
The tradesmen completed the work swiftly, explaining to us upon arrival what was possible and how the works would be carried out. They completed the work in about half a day / just before lunchtime, and then gave an induction at the end about how to use the loft ladder and gave us an opportunity to check their work before signing off. Lovely, polite gentlemen who took very good care of the space they were working in, cleaned up well afterwards. They left us some architrave to fit around the new loft hatch as we weren’t sure if we wanted it flush or not. Really thoroughly pleased with the work, would absolutely recommend. A* service. Thank you!

Reply from Ideal loft ladders
We were delighted with the help and…quality of work
We were delighted with the help and guidance given upon initial contact and at the time the work was carried out it was done with the minimum amount of interruption to our complete satisfaction. We would happily recommend them to friends,
Peter Smith
Excellent service
Excellent service, really pleased had loft boarding, ladder and new light, clean, tidy looks great . Thanks lads.

Reply from Ideal loft ladders
The team were quick and efficient
The team were quick and efficient, leaving no mess behind. Reasonably priced too.
Great Work - Quick, Tidy and Quality
Work was completed quickly, tidyly and to a high standard. Would recommend
Brilliant service- prompt and…
Brilliant service- prompt and courteous. Would definitely recommend without hesitation
Excellent
Fab service, the team were speedy, efficient and very tidy. The whole process start to finish was great and end product is completed to a high standard,

Reply from Ideal loft ladders
Excellent service
Responded straight away to original enquiry, price quoted was same on the day no hidden costs, having card machine in the van very efficient, guys were on time on the day and very pleased with installation.

Reply from Ideal loft ladders
Great company
Great company, great service. Would definitely recommend.

Reply from Ideal loft ladders
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