My iPhone 8plus case arrived pretty promptly. The casing is beautiful, however there was a slight imperfection (looks like a bubble) at the bottom of the case, thus the 4 stars. Would have given... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I like it because the quality is perfect but it’s a little bit expensive.
Company replied
phone case exactly as expected, great quality and aesthetic, shipping was super fast
Company replied
Items ordered over a month ago, still not received!
Company replied
3.5
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My issue has been solved super quickly…
My issue has been solved super quickly and totally the way I expected it to be solved!
October 16, 2020
Reply from IDEAL OF SWEDEN
Hi Anja,
How great to hear that you're satisfied with our customer service team! We're so happy to have you as a customer ❤
We wish you a nice day!
/IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hi Tjasa,
Thank you for your review! It truly makes us happy to hear that you are enjoying your new products from us.
Have a wonderful day,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hi dear,
I am sorry to hear this!
If there is anything we can do for you, you are welcome to contact us here: reviews@idealofsweden.com
Best regards,
IDEAL OF SWEDEN
Top quality and service
September 18, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Julia,
Thank you for your 5-star rating! It means so much for us to hear that you have had a great experience with us.
Have a wonderful day,
IDEAL OF SWEDEN
beautiful but take care
I do love the designs and the new idesl of the IdealOfSweden Team but I have to say, that the phone cases are not the best in protecting the phone display.
September 11, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Lisa,
Thank you for your review and feedback!
If there is anything we can do for you, you are welcome to contact us here: reviews@idealofsweden.com
Best regards,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hi Tamara,
Thank you for your review! It truly makes us happy to hear that you are enjoying your new products from us.
Have a wonderful day,
IDEAL OF SWEDEN
Happy customer through and through :-)
I‘m very happy! Fast delivery (even during these times) and the products are great - unique, yet timeless designs, as well as high functionality, I couldn‘t ask for more. I‘ve bought phone cases, clutches, airpod covers, key rings and QI chargers - I use all products on a daily basis and they are all very durable. The only reason I have replaced some items was because I lust felt like changing my style, all of them work perfectly and some of my cases I have used for over 8 months. I‘ll gladly order again! Thank you, Ideal of Sweden!
August 28, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Angie,
That is truly wonderful to hear! It means so much for us to hear that you have had a great experience and enjoy your products from us. ⭐
Have a wonderful day,
IDEAL OF SWEDEN
Great cooperation!
I’m receiving some products as a part of Instagram cooperation and they always come on time. The quality is good (sometimes the gold elements get worn out a bit - especially on the phone cases). But overall I’m really pleased. And the thermo bottle is amazing!
August 25, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Magdalena,
Thank you for your positive review! We are happy that you feel satisfied with your experience with us.
Have a nice day,
IDEAL OF SWEDEN
I didn’t get my order
July 1, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Majd,
We are sorry to hear that you have been kept waiting on your package for longer than expected.
If you have not received the order or the help you require, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com
Best regards,
IDEAL OF SWEDEN
Hat alles super funktioniert
June 6, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Andrea,
Thank you for your positive review! We are happy to hear that you have had a great experience with us 😄
Have a nice day,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hi Neela,
Thank you for your review! It truly makes us happy to hear that you are enjoying your new products from us.
Have a wonderful day,
IDEAL OF SWEDEN
Shipping took very long
June 5, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Victoria,
We are very sorry about the delayed delivery.
We hope that you are satisfied with your products and that you will have a better experience with us next time!
Best wishes,
IDEAL OF SWEDEN
Not only do they have stunning Phone…
Not only do they have stunning Phone cases, the Team behind Idealofsweden is also amazing!
May 7, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Lisa,
We are always happy to help! Thank you so much for giving us 5 stars. Your satisfaction is of great importance to us 😄
Best regards,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hi Tamara,
Thank you for your review! It truly makes us happy to hear that you are enjoying your new products from us.
Have a wonderful day,
IDEAL OF SWEDEN
Best qulity✨
March 26, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Nina,
Thank you for your review! It truly makes us happy to hear that you are enjoying your new products from us.
Have a wonderful day,
iDeal of Sweden
No answer to my reclamation
No answer to my reclamation! I have not got the money back since two months!!
February 25, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Simone,
I am sincerely sorry that our response time has been longer than usual. Our Customer Service’s main focus is to answers all customers in a chronological order. As our Customer Service has received a high volume of email, this has resulted in a long response time.
If you have not already received help, you are welcome to contact us here and we will take a further look into this matter for you: reviews@idealofsweden.com
Best regards,
iDeal of Sweden
Everything went fine but sadly you Need…
Everything went fine but sadly you Need to pay for return. Spent 10 bucks from Austria
October 1, 2019
Unprompted review
Reply from IDEAL OF SWEDEN
Hi,
Thank you for your review! Glad you like the products.
Wish you a great week /Petra
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.