I bought a phone strap for 259kr. Sadly it was faulty, and for some reason kept falling off for no apparent reason. Before I could complain, the strap fell off again while I was out grocery shop... See more
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See what reviewers are saying
I ordered 3 products as a first-time customer and I absolutely love all three. Great quality. I have watched the brand progress over the past few years and I think they’re moving in the right directio... See more
Magnetic ring fell apart after a short time despite being especially recommended for my phone. Superslow delivery time. Don't buy. If you think you get something on sale, they just adjust the prices t... See more
I recieved some slightly damaged products, and contacted Ideal of swedens customer service. They handled the situation very well, and therefore they get a 5 star review.
Company details
Information provided by various external sources
Køb trendy mobil covers og eksklusive mobiltasker fra iDeal Of Sweden. Unikt svensk design inspireret af de nyeste modetrends. Kvalitet, design & funktion.
Contact info
United States
- idealofsweden.dk
2.6
Poor
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Super god servis 💪
June 11, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Kasia,
Thank you very much for your kind review! We are truly happy to hear that 😄
Have a wonderful day,
IDEAL OF SWEDEN
Great products, could improve delivery
Great products
Not happy with the limited delivery options to Denmark
June 11, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Alexandra,
Thank you for your review and feedback!
We wish you a nice day,
IDEAL OF SWEDEN
God kvalitet og okay levering
April 29, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Sille,
Thank you for your positive review! It is wonderful to hear that you have had a great experience with us and are enjoying your new products.
Have a lovely day,
iDeal of Sweden
Long delivery time WITHOUT any…
Long delivery time WITHOUT any communication- that’s not OK.
Speedy delivery or community is essential in any kind of business- you failed both!
UPDATE:
It took 8 days to deliver - from Sweden
A have received fast bigger items from Sweden in under 24 hours also during this corona times!!
April 19, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi H,
I am sorry to hear that you feel dissatisfied!
In order to investigate what has happened, you are welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com
We do of course try to communicate if there has been any sort of event from our warehouse causing a bigger delay. Furthermore, our suppliers on their websites. For Denmark, Postnord communicates potential delays on their website here: https://www.postnord.dk/driftinformation/coronavirus-postomdelingen-fortsatter
Best wishes,
iDeal of Sweden
Reply from IDEAL OF SWEDEN
Hi Nikoline,
Thank you for your positive review! It is wonderful to hear that you have had a great experience with us and are enjoying your new products.
Have a lovely day,
iDeal of Sweden
Rigtig glad for alle mine covers og min…
Rigtig glad for alle mine covers og min powerbank
April 13, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Anna,
Thank you for your review! It truly makes us happy to hear that you are enjoying your new products from us.
Have a wonderful day,
iDeal of Sweden
Smart og god kvalitet + Best service…
Smart og god kvalitet + Best service 👌👌 what more do U wish for😎😎
April 13, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Richard,
That is truly wonderful to hear! It means so much for us to hear that you have had a great experience with us and enjoy your products from us. 😄
Have a wonderful day,
iDeal of Sweden
Reply from IDEAL OF SWEDEN
Hi Ada,
Thank you very much for your kind review! We are truly happy to hear that. 😄
Have a wonderful day,
iDeal of Sweden
Pretty
Pretty, long lasting and has been protecting my iPhones since 2017 haha, never choosing another case :)
April 13, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Linda,
That is truly wonderful to hear! It means so much for us to hear that you have had a great experience with us and enjoy your products from us. ⭐
Have a wonderful day,
iDeal of Sweden
Quick and easy.
April 13, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Torben,
Thank you for your positive review! Your satisfaction is of great importance to us.
Have a nice day,
iDeal of Sweden
Reply from IDEAL OF SWEDEN
Hi Ellie,
That is wonderful to hear! Thank you for your review 😄
Wish you a nice day,
iDeal of Sweden
Reply from IDEAL OF SWEDEN
Hi Kamilla,
Thank you for your positive review! It is wonderful to hear that you have had a great experience with us and are enjoying your new products.
Have a lovely day,
iDeal of Sweden
In December I ordered an iPhone cover…
In December I ordered an iPhone cover and sent it back due to a wrong size being delivered so in January I sent it back in order to switch sizes with the same type of cover.
Since then, I have tried to get in contact with them but as a customer I have been given no proper service in regards to what to expect. I have waited for more than 2 months to receive a new cover.
Since then I’ve written to them multiple times! Every complain I’ve sent them has reinforced my poor expectations of the company and its service and yet I still haven't received a new cover (without being said). I have been told from a friend that it took them far too long to receive their refined purchase after they've sent their original purchase back.
I am now without a phone cover and 200kr!! I keep sending emails to the company without much luck and feel a bit cheated. If I do not receive a cover soon I will have no other choice but to ask for my money back - if it even is possible.
Be wary of ordering products off of the site as it has proven unreliable.
March 10, 2020
Unprompted review
This company has stolen from me!!
In january i bought a cover from this webside, I have yet to receive a confirmation email but they have pulled the payment.
Since then I’ve written to them 3 times! They responded the first time, but stopped answering in the middle of the conversation. Every complained I’ve sent them since then has been ignored!
I heard from a friend that it took them 3 months to send his order, but I know that at least they responded to his emails!
I am now out of 250kr and have not received any item OR an explanation at all!!! I feel helpless and cheated, if they continue to not answer my emails I will be forced to take further action.
March 9, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Ofelia,
I am very sorry to hear about this inconvenience!
You are welcome to contact us here and we will investigate further into this matter in order to help you in the best way we can: reviews@idealofsweden.com
Best regards,
iDeal of Sweden
Beautiful design
Beautiful design and the packaging has a high quality feel to it. Can't wait to use it
March 4, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Patricia,
That is wonderful to hear! Thank you for your lovely review 😄
Wish you a nice day,
iDeal of Sweden
Super god service og levering var helt…
Super god service og levering var helt i top. Og super lækkert cover
February 15, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Maria,
Thank you for your positive review! It is wonderful to hear that you have had a great experience with us and are enjoying your new products. 😄
Have a lovely day,
iDeal of Sweden
Reply from IDEAL OF SWEDEN
Hi Vanessa,
Thank you for your positive review! It is wonderful to hear that you have had a great experience with us and are enjoying your new products.
Have a lovely day,
iDeal of Sweden
Super fin handel
February 3, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi B,
Thank you very much for your kind review! We are truly happy to hear that 😄
Have a wonderful day,
iDeal of Sweden
AMAZING!!!!
February 3, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Ida,
Thank you for your great review!
Best wishes,
iDeal of Sweden
Love it because their products are…
Love it because their products are really good
January 27, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Jasmin,
Thank you for your review! It truly makes us happy to hear that you are enjoying your new products from us. 😍
Have a wonderful day,
Ideal of Sweden
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