Smooth experience and a successful project. We connected Ideals on a last minute project with very urgent needs. Everything was setup very quickly and with great ease. Our partners were able to connec... See more
Company replied
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The data room is very well structured. The menu navigation is plausible, and the initial introduction of about 30 minutes was sufficient to subsequently work independently. Even employees not familiar... See more
Company replied
iDeals Virtual Data Room (VDR) offers affordable and flexible service. The price is reasonable, and the pricing is storage-based, rather than user-based, It is good for flexible design. It has go... See more
Company replied
Fast environmental setup from iDeals technitians. Very good support. Free one month trial that you can use for real project and just continue to use it as paid version. Simple to use but have ever... See more
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Company details
Written by the company
Since 2008, Ideals has transformed the virtual data room market by introducing transparent pricing, an intuitive platform, and exceptional customer care. These are among the factors that have made the company the fastest-growing VDR provider, trusted by 1 million users globally, including investment bankers, advisors, real estate professionals, and public institutions.
Contact info
Albert Buildings 49 Queen Victoria Street, EC4N 4SA, London, United Kingdom
- support@idealsvdr.com
- idealsvdr.com
Virtual data access experience
Data storage and ease to access when required.
ease for access controls and data security
May 5, 2025
Unprompted review
Reply from Ideals Virtual Data Room
Thank you for sharing your experience. We're pleased to hear that the platform is providing both the secure environment and the flexible access controls you need. Ensuring reliable data storage and easy access when it matters most is exactly what we aim for.
Great product
Great product. Much better and far more cost effective than alternatives.
May 2, 2025
Unprompted review
Reply from Ideals Virtual Data Room
Thank you for your feedback. We're glad to hear that you found Ideals both effective and cost efficient compared to other options. It’s great to know the platform is meeting your needs.
Ease of use of your solution
Ease of use of your solution, compared to others.
Quality and availability of your support team.
March 28, 2025
Unprompted review
Reply from Ideals Virtual Data Room
Thank you for highlighting the ease of use and the quality of our support team. It's great to know that our platform stands out in comparison and that the support teamThank you for highlighting the ease of use and the quality of our support team. It's great to know that our platform stands out in comparison and that the support team has been helpful when needed.has been helpful when needed.
The support team are great and any…
The support team are great and any issues are dealt with quickly.
May 1, 2025
Unprompted review
Reply from Ideals Virtual Data Room
We appreciate your positive feedback about our support team. It’s great to know we’re able to resolve any issues quickly for you.
Platform is super easy to use
Platform is super easy to use. I have used Ideals for a while now and not had any issues at all.
April 30, 2025
Unprompted review
Reply from Ideals Virtual Data Room
Thank you for your feedback. It's great to hear that you've found Ideals Virtual Data Room easy to use and reliable over time. We appreciate your continued trust and support.
Why I love the iDeals VDR solution
I love the iDeals VDR solution because it’s simple, secure, and reliable. It gives me full control over who can view or share sensitive documents, while making it easy for users to navigate. The platform is fast, intuitive, and offers excellent features like granular permissions, watermarking, and detailed audit logs. iDeals has given me real peace of mind when managing confidential information.
April 25, 2025
Unprompted review
Reply from Ideals Virtual Data Room
Thank you for sharing your experience. We're glad the simplicity, security, and control offered by Ideals Virtual Data Room have brought you peace of mind. It's rewarding to hear that the platform’s features are supporting your work with sensitive information.
Their contracts are very predatory and…
Their contracts are very predatory and the service is not worth it. Stick to the free services.
April 1, 2025
Unprompted review
Reply from Ideals Virtual Data Room
Thank you for your feedback. We're sorry to hear about your experience. We aim to offer clear terms and deliver value that meets the needs of our clients. If you're open to it, we'd appreciate the opportunity to discuss your concerns further and see how we can improve.
Great platform. Easy to use.
Great platform, easy to use. Better security than most.
February 10, 2025
Unprompted review
Reply from Ideals Virtual Data Room
Thank you for your feedback. We're glad you find Ideals Virtual Data Room easy to use and appreciate its security. Providing a secure and seamless experience is our priority. We appreciate your support!
Becoming harassment at this point
Becoming harassment at this point. Wanted to test their free trial to know how the software worked, and as soon as I ordered the free trial, I started receiving MULTIPLE emails per day, asking if I wanted to join the paid plan. I've told them to stop their email, which was 5 emails in less than 2 days, since it was sightly becoming harassment. The agent, Biance, responded : "Please do not request information if you do not want to be contacted.". So it will be the type of customer service response you'll receive by choosing this product. Given all the negative reviews here, and the multiple similar products available, give yourself a favor, and choose another one.
August 17, 2024
Unprompted review
Reply from Ideals Virtual Data Room
We appreciate your feedback and apologize if our emails felt overwhelming. Our goal is to provide helpful information during the trial period. We’ll take your comments into account as we refine our communication approach. If you have any questions, feel free to reach out.
Constantly calling
Constantly calling, texting and bothering me in their sales cycle.
May 15, 2024
Unprompted review
Reply from Ideals Virtual Data Room
We’re sorry if our outreach felt excessive. Our team aims to provide relevant information, but we understand your concern and appreciate your feedback. If you need any assistance, feel free to reach out.
Advertencia: Cobros injustificados de iDeals
Advertencia: Es una empresa que realiza cobros injustificados amenazando con procesos juridicos.
Para nuestro ultimo proyecto,iDeals creó unilateralmente y cargó a la cuenta de nuestro cliente un proyecto que nunca fue solicitado, por lo tanto no tuvo usuarios creados ni cargue de información. Al negarse el cliente a pagar por esto, iDeals amenazó con procesos juridicos.
Warning: It is a company that makes unjustified charges, threatening legal proceedings.
For our last project, iDeals unilaterally created and uploaded to our client's account a project that was never requested, therefore it had no users created or uploaded information. When the customer refused to pay for this, iDeals threatened legal proceedings.
February 20, 2024
Unprompted review
Reply from Ideals Virtual Data Room
We take concerns like this very seriously and want to clarify that all charges are based on the agreed terms of service. If there was any misunderstanding, we’d be happy to review the situation further. Please reach out to our support team by this email: support@idealsvdr.com so we can assist you.
Very good customer service
Very good customer service. We were unsure about some functionality and got responses in <30 minutes on multiple occasions. Really pleased with the people and product
September 3, 2020
Unprompted review
Reply from Ideals Virtual Data Room
Thank you for your kind words! We’re delighted to hear that our team was able to assist you quickly and that you’re happy with both our service and product. If you ever need anything else, we’re here to help!
I FOUND THE CUSTOMER SERVICE OF THE…
I FOUND THE CUSTOMER SERVICE OF THE HIGHEST QUALITY - UNIQUE EXPERIENCE IN ALL STAGES FROM ORDERING, ONBOARDING, ASSISTANCE FOR USAGE, PROBLEM RESOLUTION ESPECIALLY AS WE ENCOUNTERED AN INVOICING PROBLEM DUE TO OUR MISUNDERSTANDING. THE PLATFORM IS EASY TO USE TOO
August 27, 2020
Unprompted review
Reply from Ideals Virtual Data Room
We truly appreciate your wonderful feedback. It’s great to hear that you had a smooth experience with our team and platform. We’re always here to help if you need anything in the future!
Excellent and prompt customer service
We have been working on iDeals virtual data room since almost 2 years now and have had a wonderful experience in operating the same. iDeals VDR has helped us with a seamless experience in managing due diligence assignments in relation to several M&A deals. We look forward to staying associated with iDeals primarily due to the convenience of navigating the VDR and also due to their prompt customer service.
May 15, 2020
Unprompted review
Reply from Ideals Virtual Data Room
Thank you so much for your thoughtful feedback! We’re thrilled to hear that Ideals VDR has been a valuable tool for your M&A deals and that our customer service has met your expectations. We look forward to continuing to support you in the future
iDeals is extremely intuitive
iDeals is an extremely intuitive due diligence platform that also meets with great approval among our clients and on the buyer side.
April 11, 2020
Unprompted review
Reply from Ideals Virtual Data Room
Thank you for your positive feedback! We’re glad to hear that Ideals has been intuitive and well-received by both your team and clients. We’re here to support you whenever needed.
Fantastic VDR platform
We've used several VDR platforms. Some are working fine but lack functionality. Others have plenty of functionality but have constant errors. Ideals has all the necessary functionality, has simple UI and works perfectly well. We've not encountered any issued yet. Truly recommend.
April 9, 2020
Unprompted review
Reply from Ideals Virtual Data Room
Thank you for sharing your experience! We’re excited to hear that Ideals has provided the right balance of functionality and ease of use. We truly appreciate your recommendation and look forward to continuing to support your success.
Fast environmental setup from iDeals…
Fast environmental setup from iDeals technitians.
Very good support.
Free one month trial that you can use for real project and just continue to use it as paid version.
Simple to use but have everything you need.
Simple user invitation and registration.
April 9, 2020
Unprompted review
Reply from Ideals Virtual Data Room
We appreciate your feedback. It’s great to hear that our fast setup, support, and free trial made getting started with Ideals seamless. We’re glad you find the platform both simple and fully equipped for your needs. If you ever need assistance, feel free to reach out.
IDeals is a really easy to use
IDeals is a really easy to use, simple and straight forward data room product. It is so important that the technology does not get in the way of the deal - IDeals manages to do this seamlessly. In these times of remote working, online data rooms are the only way to keep the transaction moving.
March 25, 2020
Unprompted review
Reply from Ideals Virtual Data Room
It’s great to hear that Ideals provides a seamless experience and helps keep your transactions moving efficiently. If you ever have any questions or need assistance, we’re always here to help.
Easy to use
Easy, quick response team and easy to work with. If necessary I would definitely use Ideals VDR for our online Dataroom again
March 12, 2020
Unprompted review
Reply from Ideals Virtual Data Room
We're happy to hear that you found our platform easy to use and our team responsive. We look forward to supporting you again whenever needed.
Nice and impressive service
iDeals Virtual Data Room (VDR) offers affordable and flexible service. The price is reasonable, and the pricing is storage-based, rather than user-based, It is good for flexible design. It has good control of users and nice reporting function.
The help desk responds very quickly and finds out the problem. Impressive.
Only two things to be improved.
1) Speed. In my region, the service is a little bit slow. I am not sure it is due to a connection or volume of data.
2) Rendering. Unlike other services, the rendering of document is a little blurry.
I hope they make improvement soon.
March 6, 2020
Unprompted review
Reply from Ideals Virtual Data Room
Thank you for sharing your experience. We're glad to hear that you appreciate our flexible pricing, user controls, and responsive support team. If there’s anything else we can assist you with, feel free to reach out.
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