I think all the good reviews speak volumes about this company. As experienced myself very easy website to use very nice selection to choose from, a super friendly and eager customer care team who are... See more
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Fantastic. I had a slight issue which they fixed immediately. It wasn't even their fault. Just a vape that didn't charge so manufacturing issue not this company. They replaced it instantly. I will alw... See more
Royal Mail lost my delivery and i contact Idea Vape - they replaced my order immediately without any fuss
The company helped me with a problem I had with a vape I purchased, very quick email response and they was patient with me while they waited for the response. Resolved issue very quickly in a friendly... See more
Company details
Written by the company
Idea Vape is one of the leading vape shops and distributors in the UK and we have been supplying the vaping community with the finest products for well over years. Our wide range of high quality products and excellent customer service ensure that we continue to be a favourite with vapers from all over the UK.
Contact info
84A Whitehouse Common Road, B75 6HD, Sutton Coldfield, United Kingdom
- info@ideatrading.co.uk
- ideavape.co.uk
4.8
Excellent
117 reviews
Hasn’t replied to negative reviews
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I was fully satisfied with my order and…
I was fully satisfied with my order and it came correct. I would recommend everyone to but from this store
January 25, 2024
Reply from Idea Vape
Dear Daniyal
Thank you very much for taking the time to share your feedback. We really appreciate your kind words regarding our service.
Warm regards
support@ideatrading.co.uk
3rd time ordering
It's my 3rd time ordering form here. Last time (2nd) my package was 1 week late, but great costumer service
February 3, 2024
Unprompted review
Reply from Idea Vape
Thank you for taking the time to share your feedback about our service. We appreciate your kind words regarding our service.
For EU delivery time it depends on the service of local carrier in destination country. May get a bit delay sometimes. Many thanks for your understanding.
Warm regards
support@ideatrading.co.uk
very quick to deal with orders and…
very quick to deal with orders and delivery service is prompt
January 26, 2024
Your company had the best price
January 25, 2024
Crystal Pro max extra 15k
Holds flavour so well defo be back for more 💯 blue razzz ice defo one of my fave flavours ever!!!
January 25, 2024
Very good site everything came like i…
Very good site everything came like i hoped it will 10/10
January 25, 2024
Perfect 10/10
Perfect even got a lanyard too even though it doesn’t fit the thought was there 😃
January 25, 2024
Easy to order,great price and super…
Easy to order,great price and super speedy delivery thank you ,I will be shopping with you again
January 19, 2024
Unprompted review
Good value for money quick delivery
Good value for money quick delivery. I'm very satisfied with the money I'm saving even better value than my local shop and way more cheaper than cigarettes
December 28, 2023
Reply from Idea Vape
Dear Michelle
Thank you very much for taking the time to share your feedback. We really appreciate your kind words regarding our service.
Warm regards
support@ideatrading.co.uk
2nd time ordering
2nd time ordering, great flavours and great price 👌 and fun too use with the little straws 😀
December 27, 2023
Tnx for vozol <3
October 30, 2023
The slow replies from support make it…
The slow replies from support make it 4/5 instead of 5/5
October 30, 2023
Reply from Idea Vape
Hi Glenn
Thank you for taking the time to leave us a review and for awarding us with great stars we really appreciate it. We always reply the customers' requests and questions as quickly as we can. We are happy to hear your great feedback. Thank you again and we look forward to hearing from you again soon.
IDEA VAPE
Reply from Idea Vape
Thank you for taking the time to leave us a review and for awarding us with 5 stars we really appreciate it. We are happy to hear your great feedback. Thank you again and we look forward to hearing from you again soon.
Excellent company
Excellent company . Great quality products and fast delivery. And even sent a free lanyard gift too.
Will definitely be using again 👍
October 18, 2023
Unprompted review
Been a great service for me and my…
Been a great service for me and my partner that use these vapes best ones yet
September 29, 2023
Excellent shop with great customer service and a big assortment
I have ordered 2 times now and both times they were quick to deliver (in the Netherlands). First time a mistake was made in the items I received. 1 email was all it took for Idea Vape to correct it. Excellent Customer service!
The items are wrapped very well. Even the boxes arrive unscathed.
The vapes are all yummie and great quality. I have ordered several different onces and not one disappointed me. Prices are very fair.
Will order again!!
September 27, 2023
Fast shipping
September 26, 2023
very good quality👍👍👍
August 28, 2023
Nice selection, lighting fast delivery, great price
There's a lot of variety, with really good prices. I've still yet to work out what the lanyard they include is for (as the rubber circle doesn't fit most of the vapes I've had - I thought maybe you put them in)
A lot of the ones I want are OOS though, would be good to have a "notify me when back in stock" option on the store page to get an email.
July 31, 2023
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