Identity People - Plastic Card Printers Reviews 35

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Chris was absolutely wonderful to work with. He was extremely helpful, helping us to find the best printer to suit our organisation's needs as well as keeping within our budget. Once the printer had a... See more

Company replied

Rated 5 out of 5 stars

Chris from Identity People was fantastic with helping us move from a less-than-desirable former ID Card Printing system, and to a more user-friendly one, CardExchange. He quickly identified any teethi... See more

Company replied

Company details

  1. Security Equipment Store
  2. Promotional Products Supplier

Written by the company

Identity People is a leading security solutions and accessories provider. With a diverse range of ID card printers, accessories and supplies, Identity People allows businesses to identify who’s who, and what they do.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

5-star
4-star
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Rated 5 out of 5 stars

Happy

quicke, easy

March 20, 2024
Identity People - Plastic Card Printers logo

Reply from Identity People - Plastic Card Printers

Thank you for the positive review Gary. We always aim to meet or exceed service expectations.

Rated 5 out of 5 stars

Excellent all around!

I purchased a Fargo printer from Identity People. Price and service are excellent. I would highly recommend

March 11, 2024
Identity People - Plastic Card Printers logo

Reply from Identity People - Plastic Card Printers

We really appreciate your review Julie. Thank you.

Rated 4 out of 5 stars

delivery time

Time frame. Took longer than I thought to arrive, but otherwise all good.

February 14, 2024
Identity People - Plastic Card Printers logo

Reply from Identity People - Plastic Card Printers

Thank you for your feedback and review. We always aim to meet and exceed customer expectations, we look forward to improving further next time.

Rated 5 out of 5 stars

Chris from Identity People was incredibly helpful.

Chris from Identity People was incredibly helpful throughout my experience. He provided clear guidance and expertise, making the process so easy for me. His attention to detail, dedication and willingness to go the extra mile was so greatly appreciated. I highly recommend identity people, especially with Chris's assistance!

February 9, 2024
Identity People - Plastic Card Printers logo

Reply from Identity People - Plastic Card Printers

We're really happy you had such a great experience. Thank you for the review, and we look forward to continuing to support you.

Rated 5 out of 5 stars

Excellent customer service

Chris was amazing to deal with, he was very knowledgeable and prompted me to consider things I hadn't thought about which ensured that my office needs were met.

February 7, 2024
Identity People - Plastic Card Printers logo

Reply from Identity People - Plastic Card Printers

Thank you for the great feedback Josh. We look forward to supporting you into the future.

Rated 5 out of 5 stars

Review

Chris was patient with me and my shocking IT skills. Patient with myself chopping and changing times and very helpful transferring everything over to my computer due to it not being done properly prior to me starting. I appreciate the time, effort and support to get the card printer up and running :)

January 31, 2024
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Reply from Identity People - Plastic Card Printers

Thank you Molly for the great feedback. We're always happy to help out.

Rated 5 out of 5 stars

Chris was incredibly helpful and…

Chris was incredibly helpful and efficient when ordering a bunch of items for the office.
I look forward to working with Chris again.

December 13, 2023
Identity People - Plastic Card Printers logo

Reply from Identity People - Plastic Card Printers

Thank you so much John. We really appreciate your support and feedback.

Rated 5 out of 5 stars

Really good experience and thank you…

Really good experience and thank you for all the help with our printer.

November 28, 2023
Identity People - Plastic Card Printers logo

Reply from Identity People - Plastic Card Printers

Thank you for the positive feedback. We look forward to supporting you into the future.

Rated 5 out of 5 stars

Prompt efficient serice

November 22, 2023
Identity People - Plastic Card Printers logo

Reply from Identity People - Plastic Card Printers

Thank you Sue. We aim to under promise, and over deliver. We look forward to supporting you into the future.

Rated 5 out of 5 stars

The best

Excellent service, great prices, Chris Taylor is so helpful!

November 7, 2023
Identity People - Plastic Card Printers logo

Reply from Identity People - Plastic Card Printers

Thank you for the kind review Meiko.

Rated 5 out of 5 stars

Great products and customer service

We have used Identity people for over three years now and they have always been easy to deal with, quick in their responses and always helpful! Their products have not let us down either

October 23, 2023
Identity People - Plastic Card Printers logo

Reply from Identity People - Plastic Card Printers

Thank you for your review and continued support Candice.

Rated 5 out of 5 stars

Fast service

When we unexpectedly ran out of cards for our machine due to huge demand, Chris was great in urgently rushing an order to us to help us keep going.

October 25, 2023
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Reply from Identity People - Plastic Card Printers

Thank you Peter. We do our best to help keep our customers printing.

Rated 5 out of 5 stars

Highly Recommended!

Quick, friendly, and attentive customer service, and usually the cheapest and fastest option for items. Will continue to use them over other options.

October 17, 2023
Identity People - Plastic Card Printers logo

Reply from Identity People - Plastic Card Printers

Thank you Saxon. We love hearing that kind of feedback.

Rated 5 out of 5 stars

We purchased a Fargo DTC1250e

The Fargo printer we got from Identity People is easy to use and our cards look great. They helped us install and show our team how to use it.

October 11, 2023
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Reply from Identity People - Plastic Card Printers

We love to hear it Simon. Thank you for sharing the feedback.

Rated 5 out of 5 stars

Happy we found Identity People

We looked for a new supplier after our service from our old supplier continued to get worse. I’m glad we found Identity People - The service is excellent. Would recommend highly to anyone.

October 11, 2023
Identity People - Plastic Card Printers logo

Reply from Identity People - Plastic Card Printers

Thank you Christina.

Rated 5 out of 5 stars

Thankful

Chris was very understanding of the IT difficulties and assisted our IT department to find the best way to communicate.
It is an easy system to use and was good to have Chris run through things with me

October 4, 2023
Identity People - Plastic Card Printers logo

Reply from Identity People - Plastic Card Printers

We're very happy to hear the great feedback. Thanks Carolyn.

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