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Rated 1 out of 5 stars

If you get the fit wrong, you're up ish creek without a padel. They splash free returns around their website, and then hide the fact that this only applies to the US in their delivery FAQ page. How do... See more

Rated 5 out of 5 stars

Heard about Idrese on YouTube from a men’s style provider. Did a little research and decided to go with the Micah boot (in black). Jawad was very helpful in helping me decide on the correct size. A... See more

Rated 3 out of 5 stars

The shoes were manufactured as specified however I feel the quality of the shoe is lacking. Even when I walk the shoe makes incredibly loud noises to the point that I feel embarrassed to wear them... See more

Company replied

Rated 1 out of 5 stars

The sizing is completely wrong. I gave them both my shoe size and the actual measurements and the shoe that arrived is at least one size bigger than it should. I have being byuing the same shoe size f... See more

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3.0

Average

TrustScore 3 out of 5

149 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Excellent quality leather shoes

Excellent quality leather shoes! Took some time to arrive and too bad they don't offer half-sized shoes. Also, since I am in Canada, I had to pay the expected duties on top of the shipping, which, raised the overall price to slightly higher than expected, even though I still think the price overall was decent for the quality of leather and workmanship. However, despite those issues, I would order again.

July 25, 2022
Rated 5 out of 5 stars

High quality and comfortable

These shoes took a while to arrive (about 5 weeks) but were worth the wait. They feel high quality and are very accurate to the colors on the design page. The shoes are also very comfortable, I spent all day/night with these leather soles and had no issues.

July 19, 2022
Rated 5 out of 5 stars

They are so much nicer than my Allen Edmonds or my Johnson and Murphy Customs…

I'm an instant gratification guy this took patients on my part but once I got the shoes they look and felt absolutely amazing. They are so much nicer than my Allen Edmonds or my Johnson and Murphy Customs.

I have since ordered a second pair and honestly will be buying nothing but Idrese dress shoes from now on.

Oh ya and I am a 14EE which has always been a pain in the ass for me to find. These fit perfectly and have held up extremely well.

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Idrese does not shy away from quality

Idrese’s customer service was very helpful when it came to my customized order. I get compliments all the time on these Chelsea Boots! The style is unique and the quality is identical to top tier luxury brands. I’ll be back for dress shoes soon!

July 9, 2022
Unprompted review
Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. I had reached out hoping to get some help after losing my password. Yup, I am the only one who does that!! Texted them. They answered. Were super helpful AND nice. Like you could feel they wanted to help you.

Wonderful job done. Christian!

June 19, 2022
Unprompted review
Rated 5 out of 5 stars

I wore my pair to a wedding and…

I wore my pair to a wedding and received nothing but compliments the entire night. I ordered the Monk-straps and had them customized, which had so many configurations to choose from. The shoes smell of quality leather and the design is simple but projects class.

June 13, 2022
Unprompted review
Rated 5 out of 5 stars

Very good experience

Really good customer care, even before I got the shoes they responded very fast to my questions. I received the shoes and couldnt be happier with them, the size is perfect and they look very nice. Quality looks very solid but time will tell how theyll wear in, but thats with all shoes so 5/5 stars I can recommend.

June 13, 2022
Rated 5 out of 5 stars

Buy these Shoes!

Great Communication and Service. Nice portfolio, although I haven’t considered designing my own shoes as of yet. I am more than satisfied with the two pairs I have purchased. Thanks,
Regards,
Michael Berger

June 4, 2022
Rated 3 out of 5 stars

Great shoes BUT

We will start with the shoes they are awesome. So if this was only a shoes specific review 5 stars all day. Well designed, comfortable, pretty reasonable price for what you actually get.

My experience with Idrese however is quickly sliding. First order was good I just had to send a mail to see where the shoes actually were. This time waited an additional week and still had to send a mail. Got a response finally with a tracking # and watched these shoes being delivered to Denver... I live in Oregon. I did get the shoes at about 6-7 weeks. Not a big deal but I had to chase them up as far as every communication.

Sad as they came looking for me after I had some challenges with a like company. Hope they end up nailing down not only the shoe aspect but also the communication process

BTW the Shoe tree I was told about for my first review unfortunately didn’t make it

May 30, 2022
Rated 5 out of 5 stars

First class all of the way

First class all of the way. Superb customer service, great shoes. Jawad is great and takes super care of his customers. I don’t think you’ll be disappointed.

May 28, 2022
Unprompted review
Rated 5 out of 5 stars

Worth It, Trust Me.

I will spare anyone reading this how many shoes I actually own and from how many companies, but let's just say it's a lot. Idrese is exactly as described and the value of these shoes is incredible.

I custom designed a pair of double monks and received them within the expected timeframe. I was impressed with the quality and how accurate the sizing is. These are officially my go-to shoes!

Since I travel for work, I wanted a pair that would provide me with all day comfort and that's where the dainite rubber soles are perfect!

For sizing reference, I am a 10.5 athletic shoes and the 10.5 dress shoe fit perfect. Just as it should! I also reached out for sizing assistance on this and the customer service was really helpful.

May 27, 2022
Unprompted review
Rated 2 out of 5 stars

Disappointed.

Disappointed.
I ordered quite a few times from Undandy and wasn't fully sold due to the leather quality, I thought I would try Idrese and this is what I got:
- Better leather but still not great
- Asymmetric shoes, the left and right aren't properly cut and the soles haven't got the same shape
- The design is way off what I was expecting, high bump, marking on the front very small.
- Comfort is ok

May 26, 2022

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