3rd time charging my account for something I don't know what is. I dnt have any idea what this company does what it sells not what im being charged for. Im totally disabled . I have not made any acco... See more
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Had to return a ribbon and after I we returned it I was told there was a restocking fee. I never would have returned it had they told me that up front.
Company replied
I don't understand whey the company do not give free training on how to use items that were ordered.
Both badge printer Machines you replaced, do not work either.....
Company replied
Company details
Written by the company
idshop.com (ID Shop, Inc) has been providing identification, lamination and security management products since 1981. Our goal is 100% customer satisfaction with all of the products and solutions we manufacture, deliver and support. Please contact us today at 844.443.7467 for personal your own great service experience.
Contact info
P. O. Box 49457, 29649, Greenwood, United States
- 844.443.7467
- orders@idshop.com
- idshop.com
1.4
Bad
273 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt and Great Service
Always a pleasure to do business with the ID Shop!
July 7, 2020
Unprompted review
Reply from idshop.com
Thanks, Meredith!
We're always happy to provide your institution with quality ID supplies.
Contact us anytime.
Kind regards,
idshop.com
Customer Service
(844) 443-7467, Ext 2
Reply from idshop.com
Thanks, DP!
We think you are pretty excellent yourself. Thanks for trusting us for RFID cards in the past. We want to help you in any way possible.
Kind regards,
idshop.com
Customer Service
(844) 443-7467, Ext 2
Excellent customer service
Excellent customer service, very helpful. Products are top quality.
July 7, 2020
Unprompted review
Reply from idshop.com
Dear Patty,
Thanks for writing your review. We're always pleased to help you and your school with parking and ID badges. We're so hopeful for your upcoming semester to go well! Let us know how we can help now and in the future -
idshop.com
Customer Service
(844) 443-7467 Ext 2
Very good company to do business with
Very good company to do business with. Reliable, with a good selection of products.
July 7, 2020
Unprompted review
Reply from idshop.com
Thanks, Ron! We're glad to read your review, and we thank you for your time and for your partnership on lamination products.
Let us know how we can help now and in the future -
idshop.com
Customer Service
(844) 443-7467 Ext 2
Received products as ordered will be…
Received products as ordered will be ordering more products in the future
June 12, 2020
Unprompted review
Reply from idshop.com
Thanks, Harlen. We appreciate you taking the time to review your experience.
Contact us anytime.
idshop.com
(844) 443-7467
Fantastic job
Fantastic job. We had a very tight turnaround and Tim and crew delivered even earlier than anticipated. First class operation all the way around!
December 19, 2019
Unprompted review
Reply from idshop.com
Thanks, Jon!
We're always pleased to assist with your sports credentials. Contact us anytime -
idshop.com
844-443-7467
Was very pleased with the help
Was very pleased with the help which we received. Help resolve our issues and got us back up and running.
December 18, 2019
Unprompted review
Reply from idshop.com
Hi Tom,
Thanks for reviewing your support experience. If you are ever in need of assistance with your ID products, please contact the team at the number below.
844-443-7467, Ext 6 for support.
Kind regards,
idshop.com
Great job easy to work with
December 13, 2019
Unprompted review
Reply from idshop.com
BJ -
Thanks so much for reviewing us. We're happy to have worked with you for so many years, and we're pleased to help in the future. Your positive report is much appreciated.
Contact us anytime,
idshop.com
844-443-7467
All went well with this purchase
All went well with this purchase. It is always good to have products supplied in such timely fashion and that work so well.
December 13, 2019
Unprompted review
Reply from idshop.com
Dear Howard,
Thank you for your kind review of our products and services. Please let us know the next time the need for ID products arises.
Wishing you a Merry Christmas!
idshop.com
844-443-7467
It’s always a pleasure to do business…
It’s always a pleasure to do business with the ID Shop. Everyone is always so helpful and always friendly.
December 12, 2019
Unprompted review
Reply from idshop.com
Buffy -
Thanks so much for taking the time to share your rating! We're always happy to help you and your group with ID Card printing supplies. Hope you have a Merry Christmas and a Happy New Year.
Contact us anytime-
idshop.com
844-443-7467
Randi Riefenberg was awesome
Randi Riefenberg was awesome! She was able to find everything I needed and was pleasant and professional the whole way through.
I sent her business contact info to a colleague from another division of our company and she was great with them too. Thank you Randi. Thank you ID Shop.
Kendall
December 12, 2019
Unprompted review
Reply from idshop.com
Dear Kendall -
Thank you so much for your kind words and for your positive review. So glad to hear that Randi was helpful in getting you what you need on-time and with a personal touch. We are pretty jealous of your location!!! Mahalo!
Contact us anytime,
idshop.com
844-443-7467
Reply from idshop.com
Dear Al,
So great to hear that your products and our team are working well for you. We're pleased to help you with any ID card holders or accessories in the future.
Contact us anytime!
idshop.com
844-443-7467
Always great service!
December 12, 2019
Unprompted review
Reply from idshop.com
Dear Kelli,
We appreciate you taking the time to write your review, and we're so happy that our team is doing a great job for you. We're always available to help Mon-Fri Eastern time 8AM-5PM at the number below. Thanks again for your time.
idshop.com
844-443-7467
I have used ID Shop for years
I have used ID Shop for years. The quality is always very good and ships quickly.
I will continue to use ID Shop for all my ID card needs!
December 12, 2019
Unprompted review
Reply from idshop.com
Chief - We're so happy you chose to write a review! Thanks so much for the kind words and the repeat business. Let us know anytime you need a resupply and we'll get right on it.
Contact us anytime,
idshop.com
844-443-7467
Had to return a ribbon and after I we…
Had to return a ribbon and after I we returned it I was told there was a restocking fee. I never would have returned it had they told me that up front.
December 12, 2019
Unprompted review
Reply from idshop.com
Hi Paul,
Thanks for taking the time to write your review. We appreciate your business in the past, and would like to serve you again in the future. In our terms and conditions, we do state that any items that are returned will incur a restocking fee. We credited the amount of your order, minus the small re-stock fee.
We understand that you are frustrated, to the point of a 1-star review, so we'd like to extend a special offer to you.
Your account on our website idshop.com has been pre-loaded with a credit in the amount of the re-stocking fee you experienced. We hope you'll take advantage of this, as it is a 1-to-1 credit in the amount you paid. All you need to do is place an order and the amount in question will automatically be credited to your total.
Kind regards,
idshop.com
844-443-7467
On time and correct
December 12, 2019
Unprompted review
Reply from idshop.com
Hi Dennis -
So glad to hear that the lanyards arrived right on time, and that you're happy with the products. Please let us know anytime you need a resupply.
Kind regards,
idshop.com
844-443-7467
received products exactly as ordered…
received products exactly as ordered will be ordering more products in the future
December 12, 2019
Unprompted review
Reply from idshop.com
Dear Linda -
Thanks so much for reviewing us! We're pleased to help you with employee badges and anything you may need to wear them every day.
Contact us anytime -
idshop.com
844-443-7467
Excellent Service
ID Shop is always there when you need them, even on short notice!
Thanks so much.
December 12, 2019
Unprompted review
Reply from idshop.com
Fran,
Thanks for your positive review! We're pleased to work with you for all of your ID card printer supplies, and are glad to help anytime.
Thanks again!
idshop.com
844-443-7467
Always excellent customer service!
December 12, 2019
Unprompted review
Reply from idshop.com
Thanks, Lesa!
Kim and the team are always glad to help when you need us. Thanks for your orders, and thanks for the positive review.
Kind regards,
idshop.com
844-443-7467
Linda is always a pleasure to work with!
December 12, 2019
Unprompted review
Reply from idshop.com
Dear Samantha,
Thanks so much for writing your review. Linda is such a great member of our team, and we will pass along the kind words. We're always glad to help you with personalized badges and anything else you may need.
Contact us anytime!
idshop.com
844-443-7467
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