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Rated 1 out of 5 stars

3rd time charging my account for something I don't know what is. I dnt have any idea what this company does what it sells not what im being charged for. Im totally disabled . I have not made any acco... See more

Rated 1 out of 5 stars

Had to return a ribbon and after I we returned it I was told there was a restocking fee. I never would have returned it had they told me that up front.

Company replied

Rated 2 out of 5 stars

I don't understand whey the company do not give free training on how to use items that were ordered.

Company details

  1. Office Supply Store
  2. Business to Business Service
  3. Printing Equipment and Supplies

Written by the company

idshop.com (ID Shop, Inc) has been providing identification, lamination and security management products since 1981. Our goal is 100% customer satisfaction with all of the products and solutions we manufacture, deliver and support. Please contact us today at 844.443.7467 for personal your own great service experience.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Id Shop is a wonderful company taking…

Id Shop is a wonderful company taking time with their customers until everything is made correct. Yes, I would recommend them to anyone.

October 3, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

Hi Alan,

We're proud to serve your school with the best in ID printer ribbons and wearable accessories. We hope all is getting back to normal with your community after hurricane Florence. Let us know how we can help you anytime!

idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

Rated 5 out of 5 stars

It is so easy to order from idshop from…

It is so easy to order from idshop from step one (phone call/email) inquiry. I received my order within 2 weeks of placing it. I placed my order thinking I would need to wait a month or more for my order and was relieved that I didn't need to experience that headache of having to follow-up on my order constantly.
Highly recommend!!

October 3, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

Thanks, Sue!

We're proud to serve your company and your team with RFID Access cards. Anytime you need excellent product and service, please reach out.

idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

Rated 5 out of 5 stars

always great service

October 2, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

Elizabeth:

We appreciate your positive review! So glad the ID badge holders and customer service you receive are up to par.

Let us know how we can help you further, and thanks again for the feedback.

idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

Rated 5 out of 5 stars

Called in because the camera was not…

Called in because the camera was not cooperating, Representative was very courteous and helpful, took her time to guide me through the process.
The camera was defective and immediately, I was transferred to customer service who placed an order for a camera replacement.

I highly recommend the services of idshop!

October 2, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

Thanks, Alberta! We are always glad to help you and your team. So happy you were well-taken-care-of.

Let us know how we can help you further, and we appreciate your feedback.

idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

Rated 5 out of 5 stars

great service

October 2, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

Thanks, Judy!

We're so glad you chose us for your Fargo printer supplies. Let us know how we can help, and we appreciate your feedback.

idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

Rated 5 out of 5 stars

Helpful, quick, and professional

I had a great experience working with Kim at ID Shop. She was very professional and helped me get all my lanyards and badges by my deadline.

September 17, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

Thanks, Amaryllis!

We're proud to help with your credentials and lanyards anytime. Let us know how we can help. Kim has been notified of your review and we appreciate the feedback.

idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

Rated 5 out of 5 stars

I am new in my position

I am new in my position, and needed to provide lanyards quickly to the staff. I called late on a Friday afternoon and my order arrived Tuesday. Quick and fast service!!

September 6, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

Tanya,

Thank you for choosing idshop for your school lanyards, and thanks for your positive review!
Contact us anytime and we'll be glad to help.


idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

Rated 5 out of 5 stars

Always good customer service and…

Always good customer service and support!

September 6, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

Hi Wiliam,

Thanks for the positive review! We're pleased to help you whenever you need service parts for your laminators in the future.


idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

Rated 5 out of 5 stars

Review from FCHS

Prompt service and professional manner of employees.

August 31, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

Thanks, Sarah!

We're always glad to assist you and your school with any if your ID needs. We appreciate you taking the time to write your review.

idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

Rated 5 out of 5 stars

Love the company

Love the company. Always, there for me. Supplies are ready and available in a timely manner. Support is always available.

August 31, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

Thank you, Angela! We hope this semester is going great. If we can help you and the University in any way, please reach out.

Thanks,

idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

Rated 5 out of 5 stars

Service is always fast and friendly!

August 31, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

Hi Joan,

We're so glad to have you and your group as a customer! It means so much to us that you would take the time to review us. Let us know the next time you need an ID System supplies order and we'll get it right out.

Thanks,

idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

Rated 5 out of 5 stars

The lady on the phone was AWESOME

The lady on the phone was AWESOME! Super helpful!

August 30, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

Hi Chris - We hope the badge holders worked out well for your project. Thanks so much for writing such a positive review! I think you may have worked with Linda and your kind words will be shared with her. Let us know when we can help you again soon.

idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

Rated 5 out of 5 stars

Very good customer service and timely…

Very good customer service and timely shipping. No complaints.

August 30, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

Hi Mike -

Thanks for the positive feedback! We hope the retractable reels are working out great, and hope you'll reach out next time you need anything related to your ID cards.

idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

Rated 5 out of 5 stars

Happy to Help, Ready to Serve!

Super friendly customer service! Always ready to help with a smile in their voice. Knowledgeable of their product. Fast delivery and high quality!

August 30, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

Always glad to help you and your school with badges each year, Michael!
Thanks for taking the time to write a review.

Have a great week.

idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

Rated 5 out of 5 stars

idshop is excellent

idshop is excellent! They provide great products, have friendly and knowledgeable staff, and their tech support is hands-down the best we have ever dealt with! The perfect company to use for all your id needs.

August 23, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

Kim,

We appreciate your excellent review! Our team is always happy to help you and your schools with ID Software and any of the items you may need for printing.

Hope the year is starting off great.

idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

Rated 5 out of 5 stars

I was very pleased with the whole…

I was very pleased with the whole process. Everyone was very helpful,and made it very easy.

August 22, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

Thank you, Linda! W're pleased to serve you and your organization for lamination products.

Contact us anytime and we'll get your next order out right away.

idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

Rated 5 out of 5 stars

We searched for lanyards from several…

We searched for lanyards from several sources and IDshop came through with exactly the right product and a great price. Very knowledgeable and extremely helpful.

August 6, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

Christy -

Thanks so much for taking the time to review us! We're pleased to serve you and your firm with any ID related items you may ever need.

Kind regards,

idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

Rated 5 out of 5 stars

I get great support from the ID shop

I get great support from the ID shop. I have no hesitation in recommending
them to anyone.

August 3, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

Thank you, Karl!

At idshop.com our goal is your 100% satisfaction, and we're pleased that the ID cards are working great for you.

idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

Rated 5 out of 5 stars

The best service that is in the…

The best service that is in the business!

August 3, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

JD,

We appreciate your long-term business, and most of all your taking the time to review us. We're happy to serve your ID card accessory needs anytime you need a resupply order.

idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

Rated 5 out of 5 stars

Excellent customer service...

Excellent customer service.... Great Product. I would recommend IDShop to anyone.

July 31, 2018
Unprompted review
idshop.com logo

Reply from idshop.com

Hi Naomi,

Thank you for your review. We're glad to have the opportunity to help your University each year with your personalized passes.
Contact us anytime you need anything!

idshop.com
(844) 443-7467
facebook.com/idshop
twittter.com/idshop

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