IDUNOVA Learning Reviews 44

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I am extremely unhappy - - I am NOT able to access my purchased course, "The Complete 2018 CompTIA Certification Training Bundle: Lifetime Access old (product-og-22871)." Please HELP! If this can't b... See more

Rated 1 out of 5 stars

DON'T BUY ANYTHING from IDUNOVA. It's a SCAM I bought 4 bundles with lifetime access but I could not access any of them although most of them are the same courses as when I bought. What'... See more

Rated 5 out of 5 stars

When I first heard about IDUNOVA I found it though stacksocial.com. I bought some lifetime classes from IDUNOVA and for years they been good to me I recommend getting your online courses from IDUNOVA.... See more

Company replied

Rated 5 out of 5 stars

Good day, I wanted to take a moment to express my sincere thanks for your prompt and helpful assistance in changing my login details. Your quick response and clear guidance made the entire pro... See more

Company replied

Company details

  1. Career and Education Provider
  2. Class

Written by the company

With more than twenty years at the forefront of online IT education, IDUNOVA is a shining light, having globally educated over a million learners. Our mission is to make IT education universally available, ensuring top-tier training is not limited by one's origins. Our extensive array of IT certifications, crafted with insights from industry experts, marks us as the go-to destination for IT enthusiasts. Our international digital workforce, spread across various continents, works in unison through virtual platforms to provide an unmatched e-learning experience. By joining forces with major tech players, we guarantee our curriculum stays fresh and pertinent. What genuinely distinguishes IDUNOVA is our dedication to enabling progress. We provide more than mere courses; we pave avenues for career advancement. Our core principles of excellence, inclusivity, and lifelong education fuel our continuous innovation and responsiveness in the dynamic realm of tech education. Acclaimed for our outstanding approach, we've received accolades from reputable tech publications and persist in our commitment to nurturing a diverse educational sphere. Opt for IDUNOVA for a life-altering IT educational voyage, where your achievement, safety, and development are at the heart of our priorities.


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3.5

Average

TrustScore 3.5 out of 5

44 reviews

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Rated 5 out of 5 stars

Idunova support were extremely helpful.

Idunova support were extremely helpful.
Transitioning from iCollege to Idunova meant that my purchased courses had stopped working. The support team moved me to compatible courses with in a day of my email. Great response, very happy with the result.

April 24, 2024
Unprompted review
IDUNOVA Learning logo

Reply from IDUNOVA Learning

Hello Paul,

We’re delighted to hear about your positive experience with our support team during your transition. Ensuring a smooth and efficient course transfer for you was our top priority. Thank you for acknowledging the efforts of our support team. Your satisfaction is very important to us, and we're thrilled to have met your expectations. If you need any more assistance, just let us know. Enjoy your courses!

Best Regards

IDUNOVA Learning Support Team

Rated 5 out of 5 stars

They stand behind their word!!

When icollege sold out to Idunova I lost access to my lifetime course. When I contacted Idunova a representative explained that the course was not up to date so she awarded me new cyber security course with lifetime access. So please that this company believes in taking care of their student learners.

April 21, 2024
Unprompted review
IDUNOVA Learning logo

Reply from IDUNOVA Learning

Hi Curtis,

Here’s a response for that review:

Thank you for taking the time to share your experience! We understand how important continuous learning is and we're pleased to have been able to update your course access smoothly.

At Idunova, we are committed to supporting our student learners every step of the way. We're thrilled to hear that you're satisfied with the resolution and our commitment.

If you have any more queries or need further assistance, feel free to reach out.

Warm Regards

IDUNOVA Learning Support Team

Rated 5 out of 5 stars

Great product

I have found the training courses to be relevant, easy to follow, and affordable.

April 5, 2024
Unprompted review
IDUNOVA Learning logo

Reply from IDUNOVA Learning

Hi Mark,

We appreciate your feedback! Thank you for choosing us for your learning journey. If there's anything else we can do to enhance your experience, please let us know!

Kind Regards

IDUNOVA Learning Support Team

Rated 5 out of 5 stars

I wanted to express my sincere…

I wanted to express my sincere appreciation for your prompt and attentive response to my recent inquiry regarding access to my subscribed courses. Your team's quick action and commitment to resolving the issue are truly commendable.

The transition from iCollege to IDUNOVA was undoubtedly a significant change, and encountering challenges along the way was understandable. However, I am thoroughly impressed by the level of dedication and customer-centric approach demonstrated by your team throughout this process.

Your proactive communication and efforts to ensure a seamless transition, despite the unforeseen circumstances, reflect your commitment to customer satisfaction. I am grateful for your diligence in promptly addressing my concerns and providing a resolution that exceeded my expectations.

I am pleased to confirm that I have now gained access to the courses I requested, and they are readily available in my My Learning dashboard. Your assistance has enabled me to continue my educational journey uninterrupted, and I am excited to explore the new offerings in your current catalog.

Once again, thank you for your exceptional support and commitment to delivering a positive learning experience. I am confident that with IDUNOVA, I am in capable hands, and I look forward to furthering my knowledge and skills with your esteemed platform.

Warm regards,
- Vipul

April 12, 2024
Unprompted review
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Reply from IDUNOVA Learning

Dear Vipul,

Thank you so much for your thoughtful and detailed review! We’re delighted to hear that you had a positive experience transitioning to IDUNOVA. Our team strives to provide exceptional service and support, and we’re glad we could assist you efficiently and effectively.

Your acknowledgment means a great deal to us, and it’s rewarding to know that our efforts to provide proactive communication and resolve any issues swiftly have been appreciated. We're thrilled that you now have access to your courses.

We look forward to continuing to support your educational journey and are excited to see what you will achieve next. Thank you for trusting us with your learning needs!

Kind regards,

IDUNOVA Learning Support Team

Rated 5 out of 5 stars

I enjoy being able to do this at my…

I enjoy being able to do this at my pace and if I don't understand something I can always pause and take a moment

April 4, 2024
Unprompted review
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Reply from IDUNOVA Learning

Hi Marcus,

Thank you for sharing your positive experience! It's great to know that the ability to pause and review the material as needed is making a difference in your learning journey. If there's anything more we can do to support your experience, please let us know.

Kind Regards

IDUNOVA Learning Support Team

Rated 5 out of 5 stars

Very responsive support - good courses

Plenty of courses available for most IT field.
The courses are well structured and the content helped me to get "easily" my IT certificate.
I had the need of support and I got a super prompt reply.

April 3, 2024
Unprompted review
IDUNOVA Learning logo

Reply from IDUNOVA Learning

Thank you Michail for your positive feedback!
We're thrilled to hear our courses and support team helped you achieve your IT certification. Your success is our top priority. If you need anything else, we're here for you!

Rated 5 out of 5 stars

Above & Beyond Customer Service

A big thank you for handling my prior lifetime course bundles which had gone obsolete. Support immediately responded to my emails and asked me to pick other equivalent course bundle suitable for my career needs "at no extra cost". Appreciate your dedication, honesty and support yll provide for your customers. The course presentation, delivery & quality were above my expectations. Keep up the good work and keep adding new course bundles !

March 28, 2024
Unprompted review
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Reply from IDUNOVA Learning

Dear Patil,

Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that our support team was able to assist you promptly and that you found a suitable course bundle for your career needs. Your satisfaction is our top priority and we're glad we could exceed your expectations in course presentation, delivery, and quality.

We're committed to continuously improving and expanding our course offerings to serve you better. Your encouragement and feedback motivate us to keep pushing the boundaries.

Thank you once again for your support. We look forward to serving you with even more new and exciting course bundles in the future.

Best regards,
IDUNOVA

Rated 5 out of 5 stars

My views on Idunova. A top notch life-long learning platform

I recently started using Idunova for online IT training, and I've been incredibly impressed! Their courses are top-notch, covering a wide range of certifications from CompTIA fundamentals all the way to cybersecurity. What really sets them apart, though, is the unbeatable value. Not only do they offer exciting discounts and bundle packages, but you also get lifetime access to the courses you purchase. This makes them a fantastic option for anyone who wants to learn at their own pace and refer back to the material as needed.

But the best part of Idunova? Their customer support! I had an issue view courses inherited from their former platform. their team was helpful and responsive. They took the time to understand my needs and recommend the perfect option.

With such fantastic courses, amazing deals, and top-notch customer service, Idunova is a surefire win for anyone looking to boost their IT skills.

March 1, 2024
Unprompted review
IDUNOVA Learning logo

Reply from IDUNOVA Learning

Dear Raymond,

Thank you for your fantastic review! We're thrilled you're enjoying our IT courses and found our customer support helpful. Your satisfaction with our course variety, value, and lifetime access means a lot to us.

We're here to support your learning journey every step of the way. Thanks for choosing Idunova, and we look forward to continuing to serve you.

Best Regards
IDUNOVA

Rated 5 out of 5 stars

I am highly pleased so far

I am highly pleased so far. I had a lifetime access with iCollege before and the updates with Idonova Learning looks good. My access to previous courses with iCollege ended with the transfer to Idunova but they were willing to offer me an equivalent access similar to the value I had with the lifetime access with iCollege. I have not started with this new option but their email response and willingness to offer such an option was impressive.

January 29, 2024
Unprompted review
IDUNOVA Learning logo

Reply from IDUNOVA Learning

Thanks Tremayne, We're here to ensure a smooth continuation of your learning journey.
Best Regards
IDUNOVA

Rated 5 out of 5 stars

At first i thought IDUNOVA Learning was…

At first i thought IDUNOVA Learning was a scam because of the reasonable pricing. I took a decision to try it out turns out it's not a scam and i have been happy with the service ever since.

March 14, 2024
Unprompted review
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Reply from IDUNOVA Learning

Thank You Laronaz For your kind words.

Rated 5 out of 5 stars

I purchased a lifetime access to…

I purchased a lifetime access to CompTIA courses through iCollege. Lately I was having difficulty accessing those materials and I submitted a support ticket. They responded to me immediately and explained the circumstances with great detail. Ultimately they provided me the same lifetime access to modern course material. Overall I am very happy with the service they are providing and am striving to achieve multiple certifications through the course materials they provide. I highly recommend!

March 11, 2024
Unprompted review
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Reply from IDUNOVA Learning

Thank you Luis, we're excited to be a part of your journey to achieving multiple certifications!

Rated 4 out of 5 stars

Good content, site needs more work. Original: Best just not

I had an issue and they are impossible to get a hold of. I bought certification training that I never received. I tried signing up for the 7 day free trial, but their website is so glitchy that I couldn’t take advantage of it. I can’t even get ahold of someone to get a refund.

Edit: They got a hold of me. They were very quick to fix the issue, and cared very deeply about how it was working for me. Customer service: 5 Stars. Great job turning that around, as I was pretty upset originally.

The website is still very clunky and I have some troubles getting around. You might want to look into how the "MyLearning" operates. But they have good content, and a lot of content.

If you're willing to spend the money, they are at least a legitimate site.

March 6, 2024
Unprompted review
IDUNOVA Learning logo

Reply from IDUNOVA Learning

UPDATE:

Hi Tyler,

Thank you for taking the time to update your review. I'm glad to that we were able to sort out the problem and that you are satisfied with our service.
Regarding our website: We are in the process of developing a new platform with new functionalities and an improved user experience. We will notify you as soon as we're ready to launch.

Please don't hesitate to contact us if there's anything we may be able to assist with.

Kind regards,

IDUNOVA Learning Team


Hi Tyler,

We're genuinely sorry to hear about your experience and appreciate you bringing this to our attention. Your satisfaction is our top priority, and we're committed to resolving any issues that arise.

Please know that we responded to your initial email query promptly last week and noted your follow-up over the weekend. Our team strives for quick response times, but please bear in mind that there may be slight delays outside regular business hours.

Upon reviewing your account, we confirm that it is active, with correct login details, and all purchased courses are accessible in your 'My Learning' dashboard. We are also examining the trial sign-up process to ensure its functionality and will update you with our findings.

To assist you further, we kindly ask for the following details:

1. Clarification on the "blocked" account status mentioned in your recent communication.
2. Confirmation of any additional purchases beyond the Microsoft bundle.
3. Titles of any courses you're having trouble launching.
4. Screenshots of any error messages and your My Learning Dashboard for a clearer understanding of the issues.
5. More information regarding your experience with website glitches.

Your cooperation will greatly help us in diagnosing and addressing the issues more efficiently. We are here to support you and ensure a smooth learning experience with IDUNOVA.

Thank you for your patience and understanding. We look forward to resolving this matter to your satisfaction.

Kind regards,

The IDUNOVA Learning Support Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service provided, especially for the price! The level of detail in these courses has been outstanding. I recommend this company to all of my colleagues.

March 1, 2024
Unprompted review
IDUNOVA Learning logo

Reply from IDUNOVA Learning

Thank you Adam, For your support and trust in us!

Rated 5 out of 5 stars

Fast response time

Fast response time, I sent an email about my issue and got an answer back right away with a fixe.

Thanks,
Martin Tremblay

March 4, 2024
Unprompted review
IDUNOVA Learning logo

Reply from IDUNOVA Learning

Thanks Martin for sharing your feedback! We're delighted to hear about your experience with us! Ensuring your issues are resolved quickly and effectively is a top priority for us. If you need further assistance or have more questions, we're always here to help.

Rated 5 out of 5 stars

Idunova has been very kind and helpful

Idunova has been very kind and helpful. The old company shut down and they picked up my courses. They have worked with me to put me on the right path for Cyber Security. They allowed to access to the current courses. I am grateful for the help provided . I cant wait to sign up for more IT courses

February 12, 2024
Unprompted review
IDUNOVA Learning logo

Reply from IDUNOVA Learning

Thank you Craig, Your eagerness to continue learning with more is inspiring. We're here to help every step of the way, so whenever you're ready for more, we've got you covered!

Rated 5 out of 5 stars

The best learning experience

When I first heard about IDUNOVA I found it though stacksocial.com. I bought some lifetime classes from IDUNOVA and for years they been good to me I recommend getting your online courses from IDUNOVA. You can download your courses so you can watch the videos when you’re offline or your internet connection goes out. So far this seems like the best learning experience I have ever gotten so join in for the best learning experiences and you will not regret it.

March 8, 2023
Unprompted review
IDUNOVA Learning logo

Reply from IDUNOVA Learning

Thank you for recommending us and for highlighting the value we strive to provide. We're committed to delivering the best learning experiences, and your satisfaction is our top priority. Welcome to the IDUNOVA community, and here's to many more enriching learning journeys with us!

Rated 5 out of 5 stars

Exceeding Expectations with IDUNOVA's Outstanding Support and Superior Courses the seamless transition support and Superior Courses

From the seamless transition support from iCollege to the exceptional quality of courses like the Complete CompTIA Super Bundle, IDUNOVA has exceeded all my expectations. The customer support team, especially Linda, was incredibly responsive, making sure any hiccup in my learning journey was addressed promptly and effectively. The courses themselves are not just comprehensive but are designed to meet today’s industry standards, ensuring that I am gaining relevant and practical knowledge. IDUNOVA’s dedication to customer satisfaction and educational excellence is evident in every interaction and course content. Their commitment to ensuring continuity in my education, coupled with the added benefit of complimentary course access, has not only enriched my learning experience but has also shown their genuine care for students' success. I wholeheartedly recommend IDUNOVA to anyone seeking a supportive and enriching educational experience.

February 27, 2024
Unprompted review
IDUNOVA Learning logo

Reply from IDUNOVA Learning

It's great to know our efforts in providing comprehensive, industry-relevant courses have been beneficial to your learning journey. Your satisfaction and success are our top priorities, and we're thrilled to be a part of your educational journey. Thank you for your heartfelt recommendation and for choosing IDUNOVA. We're here to support you every step of the way!

Rated 5 out of 5 stars

I love their courses

I love their courses, I've signed up for more than I can probably finish. They're current, and professionally produced, and come with supplemental downloads to enhance your learning. It's also possible in some cases to get discounts on exams.

February 24, 2024
Unprompted review
IDUNOVA Learning logo

Reply from IDUNOVA Learning

It's fantastic to hear you're enjoying our courses and making the most of the resources and discounts we offer! We're here to support your learning journey, so dive in and enjoy. If you ever need guidance on managing your course load or anything else, we're just a message away.

Kind regards
IDUNOVA

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