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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting the durable materials, vibrant colors, and unique designs that stand out. Many people appreciate the comfort and versatility of the clothing, with items holding up well after repeated wear and washes. The company's commitment to original and one-of-a-kind items is frequently highlighted, making them a go-to for specific styles. However, some customers experienced issues with order fulfillment, including receiving incorrect items, incomplete orders, or products that did not match descriptions or photos. Delivery times were also a point of contention for some, with several people reporting significant delays and a lack of communication regarding shipping status. While many found customer service responsive and helpful, a minority of reviewers encountered slow responses or felt their issues were not adequately addressed.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the quality, vibrant colors, and... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of materials, vibrant... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, praising... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. While many customers praise the top-notch,... See more

Delivery service

Clients share ambiguous opinions on delivery service. While some customers report fast shipping, timely... See more

Based on these reviews

Rated 4 out of 5 stars

The product was phenomenal. Very well made swim trunks with very bright colors. I was worried they wouldn't look like the web page but they are bright. My only issue and reason for the 4 stars, and no... See more

Rated 4 out of 5 stars

Overall the shirt i receieved was great, however the pants I got where supposed to be for a 34 men and they rid me like they were shorty short on a girl. No dude wants shorty shorts when ordering shor... See more

Rated 4 out of 5 stars

I have had some issues with iEDM during the last many months with all the logistical challenges that they faced due current trade issues. However they have been amazing in anticipating challenges a... See more

Rated 5 out of 5 stars

I've placed several orders over the years They have an amazing collection of EDM gear! Too much to choose from some times lol. High quality materials and vibrant colors that don't fade in the wash.... See more


Company details

  1. Shopping & Fashion

Written by the company

Shop made in America rave clothing and festival fashion. 100's of unique styles and collections. Hoodies, sweatshirts, leggings, tank tops, light up accessories, tapestries & more! Custom designed wearable art and premium accessories. Shop worry-free w...


Contact info

4.0

Great

TrustScore 4 out of 5

544 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 23% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Tees!

I’ve ordered many T-shirts from iEDM, and I’ve always been happy with the customer service and products I’ve gotten.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Banger

I've been rocking iedm clothing for years. Ran into another customer sporting the same Holographic Hexagon hoodie in Vegas. So cool!

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

I placed on order for a 3 piece set in early August. I was informed it would arrive weeks later than expected, but I accepted the change as I was not in a hurry. The order arrived and the 3 pieces were 3 different sizes, the quality was very poor and, when I reached our for a fix for the issue, there has been no response for weeks. I am now following up withy credit card to hopefully get my money back for this awful experience. Do not purchase anything from this vendor!

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Cute Merch, Fast Shipping - 5/5 from Me!

Ordered a few items from iEDM for different festivals. Got so many compliments on my dress at Burning Man and can’t wait to post my content with the cute outfits. Everything arrived on time for me to bring to the playa. I signed up for their texts and used a promo code for my order so the prices were good!

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible brand that has served me…

Incredible brand that has served me well for many years. I have been super happy with everything I have received. Recently got a Lost Lands fit and I love it! I know they had some issues with production lately but it looks like they got it resolved now.

September 4, 2025
Unprompted review
Rated 1 out of 5 stars

Do not order from iEDM

Do not order from iEDM. I placed an order 7/31 and as of 9/11, I'm still waiting to receive part of the order. I ordered 4 crop tops. One is a completely different size and style than the other 3. The quality of the crop tops (regularly sold for $50 online) is garbage. The material is thin/see through. The stitching is loose and does not align on the seems. The stitching is also white, on a black crop top. I've also had to email numerous times for updates on my order. Customer service is polite but not helpful. I've ordered from iEDM a few times before and never had such issues. There new manufacturer is trash. Do no order from iEDM.

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

No one will contact me back no matter…

No one will contact me back no matter how I try to contact them. I placed an order with this IEDM website back in MAY 2025 & it is currently AUGUST 2025 & I still have yet to receive my Pinealmetronhoodiedress! You guys keep sending me a Pokémon t-shirt, so I now have THREE Pokémon t-shirts, I only ordered ONE & still no dress. I will never recommend this website to anyone.

August 21, 2025
Unprompted review
Rated 1 out of 5 stars

Highly unreliable

Highly unreliable. Placed an order and never received a confirmation e-mail. The responses from their customer support were clearly ChatBot, even when having a name attributed. 16 days after place an order, still no order confirmation and no product shipped. The automated responses notes their delays are because they print each shirt individually—despite no customization and standard sizes of designs heavily advertised on social media. After placing the order the app automatically logged me out, would not allow me to login; nor would it allow me to reset my password.

August 3, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely slow shipping times

Extremely slow shipping times. They tell you 3 weeks delivered when it actually will take at least a month before a shipping label is made. Ask for a refund since it has been so long and tells there is a 15 percent restock fee. Lame and deceitful.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Over a Decade of Trust — iEDM Never Misses

I’ve been going to EDM festivals since 2012, and from day one, iEDM has been my go-to. Over the years, I’ve watched countless festival trends come and go, but iEDM has consistently stayed ahead of the curve — not just with style, but with quality, creativity, and service.

Whether I need bold, head-turning outfits, reliable accessories, or just inspiration for the next big event, iEDM delivers every time. Their collections never feel recycled or generic — there’s an authenticity to their designs that really connects with the EDM community. It’s not just about looking good — it’s about belonging, and iEDM gets that.

Customer service has also been solid. On the rare occasion I’ve had an issue, it was handled quickly and respectfully — no runaround, no frustration.

After more than a decade of raves, festivals, and late-night adventures, I can honestly say iEDM has been with me through it all. If you’re serious about the scene, this is the place to shop.

Much love and bass 💜🔊

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Good Customer Service

I recently had an order delayed and reached out to iEDM, they were transparent about having issues with a manufacturer moving short notice and helped me out.

Appreciate the honesty and helping me choose a different tank top design that I now love!

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

No transparency- automated useless…

No transparency- automated useless emails

Ordered May 14 2025. One week before festival 6/17 I emailed IEDM for an update. Excuses about being overrun with Orders.

Festival is over now. It’s end of June. I email for a refund. I get a response that all orders before 6/14 are going out 7/3. First actual no cut and paste information I’ve got from IEDM. In this response they also mentioned tariffs and maybe moving locations. All information that could have helped me get clothes on time. I would not have ordered from them. IEDM LIES BECAUSE THIER SHIPPING TIMES ARE REALLY 30-60 days. Stay FAR away and let your friends know.

For what it’s worth, they offered 35% off order and a $25 gift card to be evaporated into their company as shipping and delay costs.

May 14, 2025
Unprompted review
Rated 4 out of 5 stars

After 3 Months I Got My Refund

Updated Review:
After about 3 months of working with iEDM, I got my refund so I have updated to a 4 star review due to them resolving the issue. Part of the issue was that I did a failed charge back due to not hearing back from iEDM for several weeks and after multiple emails and so the refund took extra time to go through.

Original review:
They stole $200 from me. They only delivered one item that I had not ordered when I ordered 9 other items. I reached out to them twice via email, and they ignored my emails, and you can only leave a voicemail.

July 2, 2025
Unprompted review
Rated 1 out of 5 stars

You’ll probably need a chargeback

Not an honest company.
I ordered two tanks in April for EDC at the end of May. I heard nothing from them for weeks. Finally I reached out to support, they said they had delays due to tariff issues but could ensure my order was delivered to my hotel in time for the event and would offer me credit for next time. I replied, sure that sounds great. Silence.
I come back from the event and email again, they said it was already delivered (and suspiciously update the delivery info on the order at the same time they reply to me). It arrived while we were out of town for EDC.
Naturally since I couldn’t even use it for the event I bought it for, I wanted to return it. It took 4 emails just to get them to agree to take it back. They would only offer me a credit if I didn’t return it (so I never got the credit they offered for my very late order). I mail it at my own expense, then wait another 2 weeks.
Shocker, no refund even though the return was delivered to them. Email -yet again- asking where my refund is. Silence.
So had to file a chargeback anyway after all this.
Even if I hadn’t been put through all of this, the quality was low. The tanks don’t even have their company name on the tag, they’re clearly just drop shipping. Don’t waste any money or time with this company. I’ve never been through a more painful online order in my life.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Loyal shopper for years

Love this store and have been shopping here for years for my festival fits. Customer service has always been helpful if any issues!

June 18, 2025
Unprompted review

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