iFax logo
Visit website

iFax Reviews 412

•
TrustScore 2.5 out of 5

2.3

Fax Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have been quite pleased with iFax. Faxes arrive timely. The image copies are good. We rarely have ones with lines or scrunched. The only issues have been with an occasional fax that we send tha... See more

Rated 1 out of 5 stars

I believed I was signing up for a 7-day free trial based on the marketing and signup flow, but was charged $299 immediately. I contacted support the same day requesting cancellation/refund and was den... See more

Rated 1 out of 5 stars

I signed up for iFaxapp.com only because of the 7‑day free trial with up to 100 pages and entered my credit card relying on that. On Day 1, I tried to send a 27‑page fax and saw a vague “Tria... See more

Rated 1 out of 5 stars

Same experience as many others. Their free trial is not a true free trial. Apparently once you have attachments, the free trial goes away. The warnings "trial limits" is not clear or descriptive. it i... See more

Company details

  1. Fax Service

Information provided by various external sources

iFax is the effortless way to send and receive faxes online.

Contact info

2.3

Poor

TrustScore 2.5 out of 5

412 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

not free

not free , trying to get you on hook !

December 1, 2021
Unprompted review
iFax logo

Reply from iFax

We’re extremely sorry for any inconvenience. We provide a free trial for the service. You will need a subscription to continue using the service after the trial. Kindly contact us at support@ifaxapp.com if you experience any difficulties. We’ll be happy to assist you.

Rated 2 out of 5 stars

they very good

refuse to fax forms

November 19, 2021
Unprompted review
iFax logo

Reply from iFax

We are sorry to hear that you had a negative experience. We would be really grateful if you could send out the details using the “Contact Support” option from the side menu within the app and we’ll connect.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look