Had my flight covered with ifdelayed, had it canceled by KLM due to covid restriction, could use the voucher due to restriction and now, after one year, i've been told by ifdelayed that they won't eve... See more
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See what reviewers are saying
Ifdelayed took our flight delay case to court (with the promise it was completely safe for us), and lost it. Then Ifdelayed went bust. We now have had to pay the airline their court fees (nearly 1... See more
Didn't believe that it would work in first place but thought that since I am not paying any fee to get started wouldn't hurt to try. The process went amazingly fast, nobody asked me to share any weird... See more
IfDelayed just successfully closed our case (group of 4 passengers) about a delayed flight with Norwegian. We received full compensation. Initially Norwegian refused to pay anything. IfDelayed su... See more
Company details
Information provided by various external sources
Few passengers are aware of their consumer rights protected under Regulation (EC) 261/2004 and many lack the will or legal knowledge to go through with a claim. The compensation depends on the length of the flight but also how many hours the flight was delayed and varies between €250-600 per passenger. You are entitled to flight delay compensation in accordance with the regulation when you flew with an EU Airline that took off or landed within the EU. The regulation is also applicable when you flew with a Non-EU Airline that departed from within the EU. The time limit for claims regarding cancelled, delayed or overbooked flights is determined by the national laws of each EU member state and is usually between 3-10 years
Contact info
Kungsgatan 28 3 fl, 111 35 Stockholm, Stockholm, Sweden
- +46 200 883 883
- contact@ifdelayed.com
- ifdelayed.com
Works really well!
May 19, 2019
Unprompted review
I was so satisfied by the service of…
I was so satisfied by the service of Ifdelayed. Com. Excellent work!
May 10, 2019
Unprompted review
I did never get information about…
I did never get information about Ifdelayed's expenses. Think that you for example will be compensated 200 dollars but who garantees that Ifdelayed will not charge you more than it.
On Ifdelayed's web page, you cannot find this information. To me it looks that depending to where you live Ifdelayed can charge you as much as they want.
I think this is not a Serious company.
I will never use them.
Pooya Tari
May 7, 2019
Unprompted review
Reply from Ifdelayed.com
Hi Pooya!
We are so sad to hear about your poor experience with our service. We always do our very best to help our clients receive the compensation they are entitled to. And in this case we managed to help you get your compensation. However, we failed you regarding the communication.
On our webpage you can read about our commission level being 30 % (including VAT) regardless if the case is taken to court. This is ofcourse also included in our terms and conditions. Since the beginning our philosophy has always been “no win – no fee” meaning that we only charge you if we are able to get you your compensation.
Have a great day!
//Team Ifdelayed
Very good service thank you very much
April 27, 2019
Unprompted review
Pleased with the prompt service.
April 26, 2019
Unprompted review
very pleased
I had a flight cancelled from London to Istanbul with Pegasus airlines (low budget). I waited 5 months to claim but still received the money without much problem, they only requested passport and tickets and I got payed within 14 days. The only problem I faced was with the Ifdelayed's website. When making my first claim my fellow passengers weren't added in the claim and i didn't realised this until i received the money, so I had to make a new claim for the remaining passengers. The support is good but a bit slow to reply. But with that being said i would recommended this site and most likely will use them again.
April 24, 2019
Unprompted review
Najbolji ste!!!
Najbolji ste!!!
Radite svoj posao odlicno!!! Cestitam!!!
You're the best!!! You do your job great! Congratulations!!!!
April 23, 2019
Unprompted review
Got turned down by the airline due to…
Got turned down by the airline due to some reference to Air trafic control. I then contaced ifdelayed and they sorted out the matter and me and my family got the finacial compensation. I can warmly recomend ifdelayed.
/Andreas
April 11, 2019
Unprompted review
Amazing service
Amazing service. Quick response, and very good custumers understanding. I was really pleased.
March 28, 2019
Unprompted review
Conny Österling..fast response and…
Conny Österling..fast response and great profesional service.
March 27, 2019
Unprompted review
Very good!
No complications, everything when smooth and without any hard work for yourself! They just fix. Really good help!
March 19, 2019
Unprompted review
Easy and afficient to use.
March 18, 2019
Unprompted review
Nice service
Nice service. It took a really long time though. My flight was in october, and i got my compensation in march.
But worth the while
March 14, 2019
Unprompted review
works great.
It works, and quite efficient.
I did get money back, good job.
But they need to work on their communication. It is not very easy to contact them or get a reply.
March 6, 2019
Unprompted review
Very satisfied with you!
Very satisfied with you!! I am so happy with the compensation!!
March 5, 2019
Unprompted review
Great service and a quick way to upload…
Great service and a quick way to upload your issue.
March 4, 2019
Unprompted review
Very fast and easy
Very fast and easy. Money on my account for less than 1 week.
February 28, 2019
Unprompted review
Fast and easy
Fast and easy - money on my account in less than 2 weeks.
February 25, 2019
Unprompted review
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