iFixTech, Poole, Dorset - Lytchett Minster & Upton Reviews 40

TrustScore 5 out of 5

4.8

Post Green Road, BH16 Lytchett Minster, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent. Helpful and kept me in touch with what was going on. Provided good support to ensure all my apps and data was returned to my device. Very efficient booking procedure.

Rated 5 out of 5 stars

IFixTech has done a number of repairs since I came to the area. Most recently on my Microsoft Surface, my main machine. The charge stayed as the estimate although taking longer than expected. There... See more

Rated 5 out of 5 stars

I had a problem with an iMac. Paul talked through the diagnostic process as we didn't know if the problem could be solved. During the diagnostic, Paul communicated the options. I decided on this oc... See more

Rated 5 out of 5 stars

Paul is the go-to man for PC/laptop repairs. Most thorough, addressing faults I didn't know were there (cleaned out dust, cleaned an area where some kind of liquid had got in) without charging beyond... See more

Company replied


Company details

  1. Computer Repair Service

Written by the company

At iFixTech, I specialise in expert repairs and IT support for MacBooks, Windows laptops, desktop PCs, and gaming systems. As Dorset’s only Apple Independent Repair Provider (IRP), I provide trusted, high-quality repairs using genuine Apple parts and tools. Whether it's data recovery, performance upgrades, or business IT support, I deliver honest advice and reliable service with over 20 years of hands-on experience. Based in Poole, I serve local homes and businesses with a personal, no-nonsense approach. Need your tech fixed right the first time? I’ve got you covered.


Contact info

  • Post Green Road, BH16, Lytchett Minster, England, United Kingdom

  • 01202 805 000

4.8

Excellent

TrustScore 5 out of 5

40 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Delighted with service

Having collected my computer from iFix Tech, Poole, I am delighted to report that it now runs perfectly and indeed much faster. Also, the charge was extremely reasonable. Thoroughly recommend iFix Tech.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Problem with an iMac

I had a problem with an iMac. Paul talked through the diagnostic process as we didn't know if the problem could be solved. During the diagnostic, Paul communicated the options. I decided on this occasion to buy a new machine but Paul offered to help with the set up. Trustworthy - really important when you are sharing your important data.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Service second to none! Brilliant!

I had a slower running computer that needed updating.
I had originally had this custom built by the iFix Tech more years ago than I remember, but it has been brilliant.
Delighted that it can be fixed rather than being replaced.
IFixTech is great also for after sales/ fix care and would thoroughly recommend, nothing too much trouble!
The computer went in yesterday, I was fully updated throughout the day as to the progress & what was found. Quote given for fixes and then a message today to say all done. What a brilliant service! Thank you Paul!

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great individualised service!

Genuine, professional and interested in catering great service to individual requirements/needs. Wide experience, advice and wealth of industry/tech knowledge. Professional after-care and managed services too. Highly recommend.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Paul is amazing

Paul is amazing, he sorted out an issue with my son's gaming computer which two previous companies did not fix. I've used Paul's services for over 5 years for my business PC and it's always a pleasure to deal with him. Down to earth and no nonsense.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Paul is the go-to man

Paul is the go-to man for PC/laptop repairs. Most thorough, addressing faults I didn't know were there (cleaned out dust, cleaned an area where some kind of liquid had got in) without charging beyond the original quoted price. Good to find somebody who knows his way around Apple products and who doesn't charge their silly prices. I'm so pleased, and wholeheartedly recommend him.

April 21, 2025
Unprompted review
iFixTech, Poole, Dorset - Lytchett Minster & Upton logo

Reply from iFixTech, Poole, Dorset - Lytchett Minster & Upton

Thank you Peter for your kind review. If you need help and advice with your Mac in the future please get in touch anytime. Thank you again, Paul

Rated 1 out of 5 stars

Very bad service

I took my iPad to have the screen replaced. First of all the man argued with how old it was. Then he spoke to someone, quoted a price. I left it. He phoned me, told me I had been right that it was only 2yrs old and it was going to cost more. I said ok. It went to Wallisdown, I heard no more 2weeks later I phoned them they were still waiting for the new screen. I ask them to return it to me without fixing. A week later it still hasn’t come back to Broadstone.
Date taken in 19/6. Estimated repair 27/6
Date now 14/7 might get it back unfixed 17/6
The device still worked.

June 19, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service at a competitive…

Excellent service at a competitive price. They ordered in the correct battery for my iPhone and called me to arrange fitting the same day. Battery working fine so far!

November 18, 2022
Unprompted review
Rated 5 out of 5 stars

I needed a new battery for my iphone.

I needed a new battery for my iphone.
iFixTech in Broadstone were local for me!
I checked out the price and made an appointment online. Everything worked as planned and my iphone now has a new lease of life.
A very positive experience!!!

July 25, 2022
Unprompted review
Rated 5 out of 5 stars

I believe if Fixtech is a trade name…

I believe if Fixtech is a trade name used by several businesses.I’ve had a very bad experience with this company based in Manchester, and a store at Freeport Talke, Stoke on Trent.
I’m told there is a store in `Dorset my complaint has nothing to do with this store.

July 5, 2022
Unprompted review
iFixTech, Poole, Dorset - Lytchett Minster & Upton logo

Reply from iFixTech, Poole, Dorset - Lytchett Minster & Upton

Thank you for your new 5 star review. To confirm, the firms up north are totally unrelated to iFixTech.com and have no relation with these stores what-so-ever. They just stole our name to ride along our excellent reputation. We are small local run company in Dorset and 1 star reviews really hurt small businesses like mine and I would be really grateful if your wife (Carole) and yourself can delete the 1 star reviews as they do not reflect my business. You can call me on 01202 805 750 directly to discuss if preferred. I have flagged them with Trustpilot and hopefully this can be resolved asap to avoid any loss of business for us who work really hard to ensure every customer is 100% happy down here in Dorset! Thank you, much appreciated.

Rated 5 out of 5 stars

Data Recovery and New PC Set-up

My 8 year old PC expired. Took it in - iFixTech investigated and found it beyond economical repair. I bought a new PC (from Currys) and took it in. iFT recovered all the data from the old hard drive and also set up the new machine for me (including migrating my email from POP3 to IMap so I can now access my email on my phone). All this done in just 3 days from first going in. Excellent service.

May 23, 2022
Unprompted review
Rated 5 out of 5 stars

iPhone battery suspect

iPhone battery suspect. Easily booked a time slot, it was tested, battery replacement required, and then the battery was replaced.
This was all done according to the time and price detailed.

April 2, 2022
Unprompted review
Rated 5 out of 5 stars

Very genuine company

Very genuine company. Couldn’t fix my item due to parts delay from China but didn’t charge me and were very helpful, polite. I would use this company again and recommend them to others. Thank you

November 20, 2021
Unprompted review

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