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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting they are always fresh, well-packaged, and arrive quickly. Many appreciate the wide selection and the excellent value for money, often becoming repeat customers due to their positive experiences with orders and delivery. However, some people were dissatisfied with the customer service, mentioning instances of rudeness and unresponsiveness. A few customers also reported issues with orders not arriving or receiving products with short expiration dates.

What people talk about most

Product

People report positive experiences with products. Customers consistently praise the high quality, freshness,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team, highlighting their... See more

Order

Customers had positive experiences with order. Many reviewers consistently praise the ordering process,... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the fast and speedy... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the fantastic and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered from ifoodsuk on their website, whatnot & tik tok shop. I’ve never had an issue with their products, always comes very well packaged and shipped very quickly. Pick n mix always goes down... See more

Rated 5 out of 5 stars

Great company, have done a couple of orders, both arrived really quickly and product is great quality. I think the prices are really reasonable, pick and mix definitely cheaper than other companies... See more

Rated 5 out of 5 stars

Discovered this business scrolling through TikTock, was intrigued and silently watched while the team here packed orders until Christmas sweets were released and placed my first order. The ordered arr... See more

Rated 5 out of 5 stars

Everyone needs to support this amazing business. I have been a customer for 3-4 years and I wouldn't shop anywhere else. Their Tiktok lives are always fun. Michelle and her staff always go above... See more


Company details

  1. Food Products Supplier

Written by the company

www.ifoodsuk.com Your one stop shop for all your International Snacks & Treats!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

215 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing service!

Amazing service! I often order from ifoodsuk and every single order arrived perfectly packaged along with a small freebie. I enjoy watching my orders being packed by michelle on tiktok lives. Any messages I send via instagram are answered within a couple of hours. Great customer service. They have such a wide range of imported products. Couldn't fault anything, definitely recommend and look forward to my next order! Thanks Michelle! x

August 20, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing small business!

Absolutely amazing small business!
Products always arrive in amazing condition due to carefulness way that they are packed. Every time I’ve ordered all products arrive with a little mini freebie which is so kind and cute.
I always pay for next day delivery as there’s not much difference in price for standard and next day but the prices don’t bother me as I’m happy with the service provided.

August 5, 2022
Unprompted review
Rated 5 out of 5 stars

This is not a normal thing I would do

This is not a normal thing I would do, I haven’t currently ordered from this place yet but I am definitely going to after seeing how Michelle is with her products and how much time and care she takes into her customers and her TikTok lives! One amazing women always has time for her customers for ever chatting away and keeping us all up to date with new things!!! Hope you have the best wedding ever don’t listen to the nonsense you recieve on tiktok!

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

Great company which stocks so many…

Great company which stocks so many worldwide food/snack favourites. Have only placed two orders but I guarantee there will be many more. Quick delivery and well packaged. I also highly recommend following them on TikTok to see your order packed. Michelle’s energy is just incredible and the whole team seem super friendly. Look forward to placing more orders in the future and also hopefully one day visiting the store.

July 16, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered online from this company months…

Ordered online from this company months ago and despite numerous emails to which I received no reply and numerous calls that were not answered,I still have not received for products I paid for.
Terrible service ..I would not order again …

The order no was 538..ifoodsuk

July 14, 2022
Unprompted review
iFoodsUK logo

Reply from iFoodsUK

Hi Aliah, Thank you for your review. We have sent through a more information request as we don't seem to have your name as an order on our website or an email from the name you have used for the review. Could you be mixing us up with another company with a similar name? Please could you share your order number with us so we can look into this further?

If you don't have your order number handy please let us know which products you ordered so we can verify your purchase.

Kind regards
Michelle
iFoodsUK


EDIT *** Hi Aliah, Thank you for providing your order number 538 - that isn't an order number of ours, I believe you may have ordered from a different company called iFoodUK - this company is in no way ran by or connected to us. We would urge you to contact the company you ordered from.

Kind regards
Michelle

Rated 5 out of 5 stars

You cannot fault this company AT ALL

You cannot fault this company AT ALL. I ordered not 1 but 2 orders this past week and I have to say the packaging and protection for the products is second to none. I had quite large orders and they came inside 2 cardboard boxes inside the other to protect the contents!! Also, the variety is crazy!! Honestly so much on the website to choose from and I received a mystery box and was so chuffed I had no copies of items it’s was great!! Highly highly recommend! And Michelle and team are so lovely!! If you also Bob a note on your order they’ll even pack it on their Tik Tok live!! Xx

July 13, 2022
Unprompted review
Rated 5 out of 5 stars

Can’t recommend enough!

Can’t recommend enough!

Always well packed, arrive super quickly and Michelle will always pack on the live if you ask.
I’m totally addicted and will continue to buy from ifoodsuk.

Amazing team, well done Michelle and everyone at ifoodsuk :)

July 12, 2022
Unprompted review
Rated 5 out of 5 stars

Was skeptical but fortunately proven wrong

Great company! Initially I thought the prices were high. However after placing my first order and having a browse I realised how much value for money the items on the website are. They have SO MANY products so there is something for everyone!

July 8, 2022
Unprompted review
Rated 5 out of 5 stars

Never fails to impress

I’ve ordered so much from this site and the people are amazing and lovely, put in so much hated work to give amazing service, the lives on TikTok are so comforting and welcoming very easy to interact, lovely kids who answer questions if needed and help keep the chat safes 🎉overall amazing company and love the pricing and items they have

July 2, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Place

Ordered from here a few times and the sweet treats are always amazing! Never had a problem with an order and had a great experience with ifoodsuk. Definitely would recommend following ifoodsuk on TikTok, you can see the orders being packed on the live and see some of the team. Everyone is so lovely! But should be warned if you start watching them on the lives they become addictive lol, you will sit there for hours watching Michelle and the team! Can’t wait to place my next order 👍🏼

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service custom and such a…

Amazing service custom and such a friendly team they to above and beyond for the orders they pack and send out! Ordered 4 times in 2 weeks product are great priced and michelle will help with any queries!
Highly reccomend if you have never ordered

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

Great Products Amazing Customer…

Great Products Amazing Customer Service!

We have ordered a couple of times and have to say each order arrived perfectly packed the items were yummy and the customer service from Michelle and the team have been nothing short of A*..

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing value for money

Absolutely amazing value for money, owner is so kind and friendly, I got the £50 mystery box and I couldn’t be anymore happy with my purchase, will be ordering again and again ❤️❤️❤️

June 29, 2022
Unprompted review
Rated 1 out of 5 stars

Very disappointed!!

For past orders I would have given the top rating, since I've always received all the goods on time. But due to the last order I'm forced to give only one star. I am a European customer, and the last order, despite having paid the customs fees, came back to the sender; so I wrote several mails and messages but still never received the goods or a refund. Such a bad behavior, I didn't expect that from this company.

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

The nicest of companies

Loved every item! The owner & her staff were all so friendly and helped me choose what I’d like based on what I’ve brought before. Couldn’t recommend them more!

June 25, 2022
Unprompted review
Rated 5 out of 5 stars

WOW, thank you

Recently placed my first order and wow, what amazing value, service, products, everything!
I will be making many more orders! Thank you so so much!

June 10, 2022
Unprompted review

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