I spend $229 for fruit basket and fresh flower with vase but received not even $10 worth of basket of fruit with banana and received small orchid. . so embarrassed that i send this to my kids educator... See more
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@igiftHAMPERS l won’t ever be buying from your business again. Using Auspost for a perishable hamper and not taking responsibility for ensuring the recipient gets it on time or at all in this case is... See more
I have been 100% happy with igifts with the many times I have used this awesome business. In the past & currently I continue to shower my family. friends & co workers with gorgeous hampers full of gif... See more
Company replied
Finally parcel reached my recipient after a long wait . Anyways it was the delivery issues so it was nothing anyone could do. Overall happy that parcel arrived with all goods intact and nothing was da... See more
Company details
Written by the company
iGiftHampers® is an Australian gifting company which exclusively specializes in the creation and delivery of themed gift hampers for all occasions, milestones, holidays and celebrations. Our gourmet gift hampers can be given to friends, family, neighbors, clients, employees or colleagues to convey thanks, appreciation, well wishes, sympathy, condolences and more. FRUIT BASKETS The search for gift hampers Australia made with pride ends here. Shop Christmas gift hampers, birthday hampers, wedding hampers and other specialty boxed collections consisting of delicious delicacies. Fruit hampers are healthier and more all inclusive than candy packs, popcorn, boozy bouquets and junk food crates. Our goal here at iGiftFruitHampers is to demonstrate that the art of gift giving can be meaningful, heartfelt and healthful. Thoughtful family gifts, housewarming gifts and Christmas gifts, fruit baskets can be enjoyed by kids, teens and adults alike. Select a family-friendly fruit only hamper, add on a bottle of wine for the grown ups or include a bottle of champagne to arrange the perfect picnic hamper for mom and dad. By operating out of Sydney’s, our dedicated team is able to provide customers with the absolute finest farm fresh produce and products. We pride ourselves on our ability to create beautiful assortments which celebrate the diverse yields harvested seasonally by local farmers here in Australia. Every gift hamper features a curated mix of seasonal fruits, nuts and other tasty goodies all neatly packed into a wooden box topped with sliding lid. Slide the lid back to reveal all of the yumminess that awaits inside. We carefully tailor each individual medley according to the motif, theme, event or cause for celebration so to spread holiday cheer, impart comfort, render congratulatory messages or send sentimental greetings from the heart. Locally owned and operated, our Sydney-based gift boutique supports custom orders of all sizes. We go to great lengths to provide clients with customized gift solutions to be shipped or distributed onsite. Give customized gift hampers as corporate gifts, thank you gifts, employee appreciation gifts, real estate gifts at closings, welcome gifts for new hires or Christmas gifts for office personnel. They also make gorgeous wedding gifts, engagement gifts, birthday gifts, party favors and thinking of you gifts. We offer a variety of add ons which make customizing personalized arrangements incredibly easy. iGiftFruitHampers proudly services all areas of the Australian Capital Territory with free shipping (same day when available) and scheduled deliveries of edible arrangements. Our handmade fruit basket gift hampers can be shipped for free to homes and businesses throughout New South Wales, Brisbane, Queensland, Canberra, Melbourne and Victoria. Send Christmas hampers to coworkers, staff members or school administrators to show gratitude or have hampers shipped to Australian partners from overseas. That’s right. You don’t have to reside in Australia to order our gift hampers. We have served customers all over the world looking to have gourmet fruit hampers delivered to Aussie recipients.
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3.1
Average
1K reviews
Hasn’t replied to negative reviews
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The basket that was delivered did not…
The basket that was delivered did not have the same fruit in it as pictured when I ordered it. eg the basket pictured had grapes, Manderines and kiwi fruit in it. The one delivered had a whole pineapple which is difficult to eat when in hospital.
July 26, 2022
Reply from iGift Hampers
Hi Susan
The pineapple was added as an extra fruit. It also included the fruits in the photo unless they are out of season. All our fruit is seasonal.
False advertising.
The product was nowhere near the quality of the plant that was advertised. The plant had two flowers, one of which was half dead, one completely dead leaf and large black spots on three leaves. The pot was very unattractive and to be honest totally disappointing. I can understand plants aren’t going to be like the the picture in advertising but the product was unhealthy.
July 26, 2022
Reply from iGift Hampers
Hello Jacqui
Please can you contact us via email and send us some photos.
We will be happy to assist you further to rectify any outstanding issues.
When l googled for Flower and Fruit…
When l googled for Flower and Fruit Pack, your company came up for Gold Coast, so l placed my order.
Yesterday, l got a message stating estimated delivery is tomorrow.
And this morning, l received a message stating my order arrived to it's destination
The Flower and Fruit Pack in the website looks amazing.
Unfortunately, the receiver got the pack, and the flowers was squeezed.
And the fruits is not what it looks like on the website.
July 26, 2022
Reply from iGift Hampers
Hello Shiela
I have viewed your order and the delivery you selected was 2-4 business days.
We have delivery information on our website so that customers are informed of how long it may take for the delivery to occur.
During checkout you have options to pay for express delivery.
I can see that you selected standard shipping.
Please email us if there are any other issues that need to be resolved with the order.
Never again will order from this…
Never again will order from this company
For a fruit basket and flowers to be stuck somewhere for a week???
And impossible to contact !!!!
Extremely disappointed.
July 26, 2022
Unprompted review
Reply from iGift Hampers
Hi Dana
Please contact us via chat on our website or reply to the email you received with the order confirmation.
We will be happy to assist you further.
I have ordered through igift before and…
I have ordered through igift before and have been extremely happy with the experience. Unfortunately not so this time. I ordered for my Mother's 90th birthday and was assured it would arrive by my requested date 24th. She flew to Queensland to visit me today 26th and I have just received a text advising of delivery today. We now have to organise for someone to go and check and look after gift till my Mother returns home.
July 26, 2022
Reply from iGift Hampers
Hi Jane
We are not currently guaranteeing any delivery days due to COVID delays. We do have notices on our website advising that some areas if the drivers are sick there could be delays.
You also sent your gift to a remote location so it was going to take longer to arrive. This information is presented on our checkout page.
Delivery was quick but when I was sent…
Delivery was quick but when I was sent a photo by the person I sent the living plant to I was disappointed to see it was a different colour to what I had ordered
July 24, 2022
Reply from iGift Hampers
Due to market supply sometimes we do have to send a different color. This is mentioned on our website and we do this to avoid any delivery delay with the gift.
We do hope your recipient liked the plant.
Way too long for delivery
Way too long for delivery. I even asked when the hamper would be delivered and I was assured either the Thursday or Friday (ordered on the Wednesday). Was not delivered until the Monday of the next week.
July 22, 2022
Reply from iGift Hampers
Due to Covid there are some areas with delivery delays. This is because courier staff are getting sick. Please try to be understanding towards the courier companies as they are doing the best they can during difficult circumstances.
We also have a warning on our website explaining that due to COVID there may be delays. However 98% of our deliveries are still arriving on time.
https://auspost.com.au/service-updates/current-covid-19-impacts
Christmas Crackers
Thank you for following up my missing package.
The courier has now delivered the box of L'Occitane 🎄 Crackers.
Your Company was let down by the couriers so hence only 4 stars and not 5.
July 21, 2022
Reply from iGift Hampers
Thank you. Yes due to Covid many drivers are sick and struggling with backfilling the runs. they are trying to do the best they can.
it is affecting some delivery areas.
Lots of choice for a lovely thank you…
Lots of choice for a lovely thank you gift to an older Aunty. She told me her gift arrived quite quickly and was very pleased with her african violet flowers and candle.
July 21, 2022
I found your service very poor and arrogant
I found your service very poor and the explanation arrogant. I ordered a day earlier than delivery for a sat birthday - paid the not inconsiderable price for a 1-2 day delivery - yes I may not have realised that 1-2 days meant 2 -- and it was the end of the Monday. I will not be recommending. Other service organisations can be in touch with more thoughtfulness and finesse. Not a good service.
July 18, 2022
Reply from iGift Hampers
Hi Jeanette
I have looked at your order and you selected the cheaper shipping option. this clearly states 1-2 business days and your order was placed on a Friday.
If you had selected same day delivery or exact day delivery the gift would have arrived on the day you wanted it to arrive.
We do list our shipping options very clearly. We state 1-2 days and mention they are business days. The express shipping options cost more because we have to pay additional for these services.
We hope the recipient enjoyed the gift.
I am not very good at placing online…
I am not very good at placing online orders and desparately wanted to talk to someone. The chat box was never answered so I tried calling only to be directed back to the website. I do understand that things have changed since covid. But credit to your website I did find the gift that was appropriate but ended up not putting who is was from as I was unsure how to do this. Anyway in the end I texted the receipents to see if the gifts arrived and they then realised it was me that sent the gifts.
July 17, 2022
Reply from iGift Hampers
Hi Heather
We don't answer the chat on weekends or out of hours. However if you had entered an email address it would have been responded to on our return to the office.
Our card messages are automatically printed out using the input from the customers. We do not manually do this so if you had not entered the message then no message would be printed.
We do make mention of this once the order is confirmed. It is the purchasers responsibility to make sure the card information is included when placing the order.
We do hope your recipient liked the gift.
Meh...
Delivered the day after I had asked for, looks nothing like the example on the website and for nearly $140 I could have bought fruit and Boxed it myself for half the price and fancier fruit with less bruises.
I've so much happening in my life at the moment I can't be bothered to complain for my money back, I bought it for a friend in need and they liked it so I guess it was okay.
July 16, 2022
Reply from iGift Hampers
Hi Ash
Please send us photos of any bruised fruit as all our fruit leaves in pristine conditions.
We can investigate further and get back to you with a resolution.
Beautiful Gift Wrong Delivery Day
Easy ordering process. Beautiful gift - double-stemmed orchid. Unfortunately delivered on the wrong day.
July 15, 2022
Excellent service many thanks !
July 14, 2022
Always prompt and reliable service
Always prompt and reliable service. Whoever receives the gift is happy!
July 14, 2022
Delivered on wrong date.
July 14, 2022
Reply from iGift Hampers
Hi Kate
I can see that you selected free shipping and not exact day express delivery option.
You need to select express shipping if you need a specific date for delivery. Free delivery is a standard service.
3 stars for presentation
Came in a box addressed to me (sender) not to the receiver.
Hamper was big, good quality basket it came in but wrapping was a bit rushed, looked like a 2yr old attacked the top of it with sticky tape.
So only 3 stars for poor presentation. Fruit & products were good quality!
July 13, 2022
Reply from iGift Hampers
Hi Mel
Our labels are all printed automatically and only print out the names entered. Perhaps you accidentally missed the receivers name being entered.
Please email us any photos you have of the wrapping so we can address any concerns.
My Chloe Christmas mug arrived…
My Chloe Christmas mug arrived yesterday the delivery was so quick and in perfect condition it is lovely thank you
July 13, 2022
Was not delivered on the date requested…
Was not delivered on the date requested and did not look like the picture shown, instead it was in a totally different plant holder
July 11, 2022
Reply from iGift Hampers
Due to Covid there are some areas with delivery delays. This is because courier staff are getting sick. Please try to be understanding towards the courier companies as they are doing the best they can during difficult circumstances.
We also have a warning on our website explaining that due to COVID there may be delays. However 98% of our deliveries are still arriving on time.
https://auspost.com.au/service-updates/current-covid-19-impacts
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