Absolutely amazing experience. The seller was super helpful and responsive the entire time. He answered all my questions and made sure everything went smoothly. The account was exactly as described —... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was my first time using this service and I couldn’t be happier. The person was extremely responsive, helpful, and patient throughout the entire process. They explained everything clearly, went abov... See more
Company replied
I’ve been selling on IGItems for a while and the experience has been smooth and transparent. Payments are always on time, listings are easy to manage, and support responds quickly when needed. The pla... See more
Company replied
Bought th17 maxed COC account for 300$. Delivered good product as I described, seems like a legit seller. I will update this review later, only concern is that the sellers number is connected to accou... See more
Company details
Written by the company
igitems is the ultimate global marketplace for gamers, offering verified accounts, in-game items, boosting services, currencies, and keys for Clash of Clans, Clash Royale, Brawl Stars, Pokémon Go, Mobile Legends, and beyond. Expect speedy transactions, reliable trading protection, and award-winning player-first support. Our reviews come down to one thing: delivering exactly what's promised, fast. Every listing on igitems includes detailed descriptions, so you know precisely what you're getting before you pay. And on the odd chance that something isn't right? We make it right, whether that’s a refund or a replacement. Easy. Thousands of players trust us as their go-to video game trading platform, and we hope you will too. Browse our reviews to see what sets us apart.
Contact info
Hong Kong
- igitems.com
4.8
Excellent
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Seller not helpful with questions
Seller not helpful with questions
January 24, 2026
Unprompted review
Reply from igitems
Hello,
I'm sorry about that. Our LiveChat team is available 24/7 to help you with any issues you may encounter. Please contact us here: https://igitems.com/support
If you encountered any issues with your order, please open a dispute as soon as possible. This will put your payment on hold until the issue is resolved or the trade is cancelled.
We hope to hear from you soon so we can resolve this for you.
Edit: We have not heard back from you, and you did not respond to our request for your contact information on Trustpilot either.
I hope we'll be able to discuss the matter with you shortly.
easy to work with and trustworthy
January 22, 2026
Unprompted review
Reply from igitems
Thank you for your recommendation!
We work hard each day to better our platform for our users. It's always good to hear about people enjoying the service we provide.
Everything was great
Everything was great. I had an easy time navigating and purchasing!
January 22, 2026
Unprompted review
Reply from igitems
That's very good to hear. Thank you for your review!
If you ever had questions or suggestions, our team is available on LiveChat 24-7!
Thanks for the account!
January 22, 2026
Unprompted review
Reply from igitems
Sure thing! Glad we could help.😊
Hope to see you again soon!
Got good acc with quick sellers
January 21, 2026
Unprompted review
Reply from igitems
Excellent!
Thank you for supporting us with your feedback!
Super helpful thank you
January 20, 2026
Unprompted review
Reply from igitems
Thank you for your review!
Hope to serve you again soon.
Safety and Security
The information that was given to me prior to buying such as how to protect my account after purchase was a great help and is a great step in making sure people can safely get what they need and are aware of how to secure it after purchase and giving you ample time to do so. 10/10.
January 16, 2026
Unprompted review
Reply from igitems
Good to hear that the collected information has been helpful!😊
Thank you for sharing your experience. It's always good to have feedback about the things we seem to do right.
If you had any suggestions or ideas on how we could further improve the experience, please don't hesitate to contact us!
this person was legit at first I had…
this person was legit at first I had suspicions cause of the email not letting me in but that was probably not his fault probably a Microsoft security thing. he proved my suspicions wrong I asked him hey the email is locked due to Microsoft security I would assume and he helped me all the way. if anyone seen the rating system with what went well everything should be checked marked. the areas for improvement. I don't think there is anything to change he was quick to reply the account was very affordable account was very accorate overall. i recommend this sellar to anyone looking to buy a fortnite account.
January 16, 2026
Unprompted review
Reply from igitems
Thank you for giving us the chance to earn your trust! Reading your feedback about your experience means a lot. Thank you for sharing it!
Yes, indeed, we make an offer to you with several options to voice your satisfaction with the seller and to file complaints if you encounter any issues. These are always displayed in the seller's profile so other igitems users can make a better decision based on your experience.
I'd recommend that everyone check the seller's profile before making the purchase.
If you ever encounter an issue, please open a dispute and don't hesitate to contact us directly on LiveChat!
Reply from igitems
Glad to hear that!
If you need any assistance, don't hesitate to contact us on LiveChat; we're always available! Thank you for your review!
Amazing and fast experience
Amazing and fast experience. Love purchasing and will continue for top ups on my new permanent account. THANKYOU for providing THE BEST GENSHIN SERVICE!!!!
January 9, 2026
Unprompted review
Reply from igitems
Happy to help!😊
Thank you for sharing your experience! We do our best to build a safe trading environment, and support like yours reassures us that we are on the right path.
If you ever needed assistance, you can always reach out to us on LiveChat!
Reply from igitems
Good to hear that! Hope to see you again soon then.
Thanks for your review!😊
A little bit complicated but trustworthy
A little bit complicated but trustworthy
January 10, 2026
Unprompted review
Reply from igitems
Thank you for your review!
We do our best to create a safe trading environment for all of our users.
This means adding several tools that protect both you and the seller during the trading process, by ensuring that the trade is only concluded once you receive what you paid for!
If you ever had questions or suggestions about the website, please message us on LiveChat. We are always happy to help and eager to improve day by day!
Untrustworthy sellers (TOP SHOP)
The support team of igitems is really helpful! They do take their time, but they are often in favor of the buyer, which is very nice and helps the buyer to not get scammed. However some sellers on this site are very untrustworthy! I bought an Clash of Clans account from “TOP SHOP”, after logging into the Email account, I later on got kicked from it, because of TOP SHOP selling this account to multiple people and them having access to it and changing the password for the account. TOP SHOP was very bad at helping me, he was accusing me of lying, ignored my questions and even when he gave an answer it was a very unclear answer, where he only used like two words. Terrible experience because of him! I was very interested in the accounts here, but from now on I will probably stop looking here for accounts. He gave me a refund, nevertheless he only gave it to me because of the support team putting pressure on him. All in all, untrustworthy sellers but a nice support team, that sometimes takes it’s time to answer! I also don’t know if TOP SHOP even got a penalty.
EDIT: I also think it’s really nice from your team, that you guys are actually reading the reviews. For my feedback, just as I said the support team is doing a great job and should keep that up! My suggestion would be to be more consistent with giving penalties to untrustworthy sellers, that are trying to scam the people.
January 9, 2026
Unprompted review
Reply from igitems
Hello!
Thank you for taking the time to share your experience, and I’m sorry you had to go through this situation.
I understand how frustrating it would be to lose access to an account after purchase, especially when the seller does not cooperate properly. Situations like this are exactly why our support team intervenes and why we take the issue resolution process seriously.
As you explained, we make sure that the community remains safe, by making sure that you get the proper support if the seller doesn't want to help.
You’re right that our team sometimes needs time to review cases thoroughly, but our priority is always to make sure buyers are protected, while issues are resolved fairly.
I'm sad to see you leave, as we created such an issue resolution system to make sure that you can feel safe coming back as igitems generally provides an environment as safe as possible for trading these items.
We’re genuinely sorry to hear that this experience has made you reconsider using IGItems. Our goal is to provide a safe and trustworthy marketplace.
If you have any suggestions or feedback, you can always reach out to us on LiveChat and submit a feedback form. I personally review them every week.
Thank you for your honesty and fair perspective
Reply from igitems
Thank you for your support!
Good to know that everything went so well. If you need any help, our team on LiveChat is always available!
Great website
January 10, 2026
Unprompted review
Reply from igitems
Thank you for your support!
Good to hear that you were satisfied.🙏
Reply from igitems
Thank you for your review!
Hope to see you again soon.😊
Please allow pakistani seller on this platform
Please allow pakistani seller on this trusted platform.We are already selling on other platform like this.
January 8, 2026
Unprompted review
Reply from igitems
Hello!
To ensure the security of our community, we currently restrict registrations from regions where we have seen a disproportionately high number of fraudulent cases.
That said, if you are a trusted seller on other marketplaces, you’re welcome to apply for our Power Seller registration. These applications are reviewed weekly. Please note that approval isn’t guaranteed, we mainly onboard experienced sellers, especially in categories where we still lack strong coverage.
I understand this is frustrating, and we hope that as fraud-prevention measures improve in these regions, we’ll be able to open registrations more broadly in the future.
Thank you for your understanding.
Reply from igitems
Thank you for your trust & support.🤝
If you encounter any issues with your next purchase, please open a dispute to ensure that your funds are safe until the issue is resolved or the trade is cancelled.
Otherwise, we'll step in to mediate a solution.
Reply from igitems
Thank you for your review!
I'm glad to hear you had a nice experience.🙏
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