The customer support agent was fast in his reply. Unfortunately, he could not help me with a plastic gift card. Nevertheless, he was still friendly.
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I don’t know how they said I joined membership . Tbh I ordered gift online . I didn’t join any membership . I just find out now when I randomly checked my bank statement and I was shocked to see direc... See more
Hi, my name is Linda Camacho and today I want to thank Ann, the escalation team supervisor, for the excellent service she gave me. Thank you for her support and for following up on my request. Tha... See more
Initially very unhappy with the false advertisement with link on Facebook. but the advisor was very understanding and happy to help with processing my refund. So overall a good customer service
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Excellent service!!!
The customer support agent was fast in…
The customer support agent was fast in his reply. Unfortunately, he could not help me with a plastic gift card. Nevertheless, he was still friendly.
Great support from team
The help l received from Jeremy was…
The help l received from Jeremy was excellent, he answered my questions honestly and quickly and my query was resolved to my satisfaction
Felt forced to leave a review where i…
Felt forced to leave a review where i didn't even get any proper service. One email saying the matter will be resolved without it being resolved serves no purpose. How can I review service when I am still waiting to receive my refund. I was very misled in the first place. Now I have to beg for what is mine. I find this quite ridiculous. A review can only be done at the end of a service that provided a result. The result I need to see is my refund.
She helped me solve my problems and…
She helped me solve my problems and were very helpful
Experience was great
Experience was great. Good communication and very patient staff helpful to an international user 💕
Great service thank you Emerald!
I ddidn't get my refund
AMAZING CUSTOMER SERVICE THOUGH
Yeah I have to say that the customer service is quite exemplary.. Thank you
For letting a real human to be of assistance instead of a bot
My experience with Jamal was great
My experience with Jamal was great! All issues solved!
Excelente atencion y resolución de…
Excelente atencion y resolución de problema.
Great customer service
Great customer service and fast response. Thank you
All are good and they help me.
the advisor was very understanding (Jamal) and happy to help with processing my refund.
So overall a good customer service
good customer service
Initially very unhappy with the false advertisement with link on Facebook. but the advisor was very understanding and happy to help with processing my refund.
So overall a good customer service
Check before
???? I dnt have any experience as i was not the one who registered in the web
Thks Bob
Thks Bob, he really went out of his way to accommodate me. Regards Veleska
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