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IGO Werbeartikel Reviews 1,316

TrustScore 4.5 out of 5

4.3

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Company details

  1. Promotional Item Store
  2. Promotional Products Supplier

Written by the company

IGO Werbeartikel ist der Spezialist für das Bedrucken von Werbeartikeln. Seit 80 Jahren sind wir davon überzeugt, dass Werbegeschenke und bedruckte Werbeartikel Unternehmen dabei helfen, Ihre Marke zu stärken. Wir verstehen die Kraft des Schenkens und raten unseren Kunden, genau diese für ihr Geschäft zu nutzen. Wir finden es nicht nur schön, wenn Unternehmen etwas zurückgeben, sondern geben auch selbst gerne etwas zurück und sind uns daher der gesellschaftlichen Verantwortung von Unternehmen bewusst. In unserem breiten Sortiment finden Sie immer ein perfektes Geschenk. Es ist unsere Mission sicherzustellen, dass Marken sich durch personalisierte Geschenke leicht ausdrücken können. Und all dies tun wir persönlich, indem wir jeden, der es möchte, Schritt für Schritt durch den Prozess führen. Wie bei unserem Service stellen wir hohe Ansprüche an die Qualität unserer Produkte und des Aufdrucks. Vieles wird bei uns noch manuell gemacht, damit wir auch weiterhin die beste Qualität garantieren können.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great customer service

Reactive customer service, fast production & delivery. Perfect experience, I would not hesitate to order again.

August 16, 2024
IGO Werbeartikel logo

Reply from IGO Werbeartikel

Happy to hear. Thanks a lot for your review.

Rated 5 out of 5 stars

Great Customer service

Your customer service is very efficient , very quick and proposed relevant solutions

April 24, 2024
IGO Werbeartikel logo

Reply from IGO Werbeartikel

Thanks a lot for your review.

Rated 5 out of 5 stars

Great service

Great service, will use again. They delivered on time, we had a small product issue that the customer service handled quickly to our satisfaction.

November 16, 2022
IGO Werbeartikel logo

Reply from IGO Werbeartikel

We are happy to hear that you are satisfied with our service. Thanks for taking the time for the review.

Rated 1 out of 5 stars

Payment was taken some stuff delivered with fault

The service is not the best as they did not even think to offer a compensation to the mess they caused us with delivering faulty stuff- just returned the number for mouse pads that were faulty. Stickers on the order were put on wrong that we had to do all ourself again no compensation for this or an email from management to say sorry

Still one piece is missing and to be delivered

All in all although they made mistakes and accepted but did not make any compensation for the loss we had as an organisation and think a customer will be just happy with an email of sorry and left us with no gifts for our clients which had to arrange with other suppliers

The delivery of faulty goods did not happen for first time.

Although the two ladies mrs Aigner and Waldvogel are very competent and helpful but what can they do for the management which is useless and does not change the processes to at least compensate the client for the loss or at least show courtesy to say sorry to be honest

I have to say to go to Hach although they have higher prices but it's worth it at least no faulty goods ever are delivered. Learned from the mistake actually

December 12, 2016
Unprompted review
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