Very quick responses and very helpful from staff. Keep you in the loop on delivery schedule and all products received so far are good quality
Company replied
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See what reviewers are saying
We had issues with another company and found IGO Promo last minute. They bent over backwards to help us due to the limited time frame, and our contact (Matthew) was wonderfully friendly and helpful... See more
I had requested to be delivered on the website in our new address but for some reason your team did not receive it on the system and the gifs arrived 4 working days after the day that should be delive... See more
I have been doing business with Igo promo for the last 4 years and they never fail to disappoint. They are so accommodating, very efficient and the goods are delivered really quickly. I order engrave... See more
Company details
Written by the company
At IGO Promo we are specialists in printing promotional items. For 80 years we have been convinced that business gifts and printed promotional products help companies strengthen their brand. We understand the power of giving. And we advise our clients to do the same for their business contacts. Not only do we believe it is nice for companies to give something back, we also like to give something back ourselves. That is why we are aware of corporate social responsibility. With our wide range, there is always a perfect gift. It is our mission to ensure that brands can easily express themselves through personalised gifts. And we do all this in a personal way, by guiding you through the process step by step. As with our service, we set high standards for the quality of our products and printing.
Contact info
PO Box 11664, Dublin 2, Ireland
- 1800 800 801
- info@igopromo.ie
- igopromo.ie
4.8
Excellent
279 reviews
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Staff were very efficient
January 17, 2024
Reply from IGO Promo
Thank you so much for the review!
We appreciate you taking the time to do this, since it helps other customers like you find our service.
Have a wonderful day!
Best,
IGO Promo
Reply from IGO Promo
Thank you for taking the time to write a review! Your comments mean a lot to us, since we always evaluate our order process after hearing from our customers.
Have a wonderful day!
Best,
IGO Promo
Friendly and efficient service and the…
Friendly and efficient service and the product was very good quality.
November 20, 2023
Reply from IGO Promo
Thank you for taking the time to write a review! Your comments mean a lot to us, since we always evaluate our order process after hearing from our customers.
Have a wonderful day!
Best,
IGO Promo
The communication was excellent
The communication was excellent. Speedy shipping, too
November 22, 2023
Reply from IGO Promo
Thank you so much for the review!
We appreciate you taking the time to do this, since it helps other customers like you find our service.
Have a wonderful day!
Best,
IGO Promo
We were delighted with the finished…
We were delighted with the finished product, all items also arrived on time. We had great support from the team making sure the designs were right before production. great experience all round.
October 27, 2023
Reply from IGO Promo
Thank you for the positive review! We wouldn't be here without customers like you, so the comments are greatly appreciated!
Have a great day!
Best,
IGO Promo
Excellent customer service
We needed branded pens and pencils but had a very tight deadline. Michaela was extremely helpful and helped us select items to match our deadline. Excellent customer service and finished items- definitely will use again.
October 16, 2023
Reply from IGO Promo
Thank you for the positive review! We wouldn't be here without customers like you, so the comments are greatly appreciated!
Have a great day!
Best,
IGO Promo
Great service
Great service - very helpful, willing to accept late changes and on-time delivery
October 2, 2023
Reply from IGO Promo
Thank you so much for the review!
We appreciate you taking the time to do this, since it helps other customers like you find our service.
Have a wonderful day!
Best,
IGO Promo
Top standard service
Good response time to any questions or queries. Goods arrived in good time and as agreed. This is my third time buying from this site and I have no doubt I will be back!
July 18, 2023
Reply from IGO Promo
Hello George
Thank you for the positive review! We wouldn't be here without customers like you, so the comments are greatly appreciated!
Have a great day!
Best,
IGO Promo
Reply from IGO Promo
Hello Ruth
Thank you so much for the review!
We appreciate you taking the time to do this, since it helps other customers like you find our service.
Have a wonderful day!
Best,
IGO Promo
The company was very helpful with all…
The company was very helpful with all my needs and everything arrived as described an on time.
June 21, 2023
Reply from IGO Promo
Thank you for the positive review! We wouldn't be here without customers like you, so the comments are greatly appreciated!
Have a great day!
Best,
IGO Promo
Delivery was super fast
Delivery was super fast. Arrived within 1 week of placing order, 2 weeks ahead of schedule.
April 23, 2023
Reply from IGO Promo
Hello Bill
Thank you for the positive review! We wouldn't be here without customers like you, so the comments are greatly appreciated!
Have a great day!
Best,
IGO Promo
Really happy with how we were dealt…
Really happy with how we were dealt with from start to finish. Emma was always on hand to recommend alternatives and provide updates.
March 17, 2023
Reply from IGO Promo
Hello Tony
Thank you for the positive review! We wouldn't be here without customers like you, so the comments are greatly appreciated!
Have a great day!
Best,
IGO Promo
Would recommend!
Ordered tote bags. They came a day early, were really good quality and the customer service was great.
March 15, 2023
Reply from IGO Promo
Hello
Thank you for the positive review! We wouldn't be here without customers like you, so the comments are greatly appreciated!
Have a great day!
Best,
IGO Promo
Fast
Fast, efficient , and cost effective. They sent out some kit at no charge so that I could see the quality before placing the order.
February 28, 2023
Reply from IGO Promo
Hello Mel
Thank you so much for the review!
We appreciate you taking the time to do this, since it helps other customers like you find our service.
Have a wonderful day!
Best,
IGO Promo
Print quality was poor on pens
Print quality was poor, the logo is rubbing off the pens quite easily. It's disappointing.
December 13, 2022
Reply from IGO Promo
Dear Heather,
We are sorry that you have not been satisfied with the quality of the goods provided, we do strive to ensure that our products are of the highest quality. If you can provide our sales department with pictures of the issue we would be very happy to look into the issue further for you.
We wish you a lovely Holiday.
Best regards,
Team IGO
Will definitely deal with again
Very professional company to deal with, attentive sales representatives who saw the order through to the end.
December 8, 2022
Reply from IGO Promo
Hello
Thank you for the positive review! We wouldn't be here without customers like you, so the comments are greatly appreciated!
Have a great day!
Best,
IGO Promo
Easy to deal with very helpful
November 25, 2022
Reply from IGO Promo
Thank you for your review! We appreciate you taking the time to share the experience you had shopping with us!
Best,
IGO Promo
Easy process and great products!
November 9, 2022
Reply from IGO Promo
Thank you so much for the review!
We appreciate you taking the time to do this, since it helps other customers like you find our service.
Have a wonderful day!
Best,
IGO Promo
Ink comes off logo on pens
We bought 500 printed promo pens with the company logo on the barrel.
After a few months we noticed that the ink was brittle and came of very easily, which made the pens look very cheap and bad for us.
Initially they did not want to take responsibility, saying that we may have stored them improperly (i.e. they were in a cabinet in an office!).
After many emails all I could get is an offer of 50% off the printing for our next order. This won't happen because we don't trust them anymore. The pens went to the bin and we found nicer pens, cheaper and well printed at pens.com
November 29, 2021
Unprompted review
Reply from IGO Promo
Dear Chris,
Thank you for your review and feedback.
I can see from our systems that your were already in dialogue with us over the summer and that we did offer you a discount on a new order. As it had already been more than 8 months since you received the order and it was impossible for us to anything with the order you had received.
We are sorry to hear you don't have trust in us for a future order, but if you change your mind our discount offer will still stand.
Kind regards,
Team IGO
Quality and delivery
November 1, 2022
Reply from IGO Promo
Thank you for your review! We appreciate you taking the time to share the experience you had shopping with us!
Best,
IGO Promo
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