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IGO Promo Reviews 5,832

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Very easy to work with and patient during the many changes to suit our needs. Easy steps to follow in seeing the mockups and a quick response.

Company replied

Rated 5 out of 5 stars

Great advise communicated well. Good end product. Delivered on time

Company replied

Company details

  1. Promotional Item Store
  2. Promotional Products Supplier

Written by the company

IGO Promo is dé specialist in het bedrukken van promotionele artikelen. Al 80 jaar zijn we ervan overtuigd dat relatiegeschenken en promotionele producten met opdruk ondernemingen helpen bij het versterken van hun merk. Wij begrijpen de kracht van geven. En adviseren onze klanten dat ook te doen voor hun relaties. Wij geloven niet alleen dat het voor ondernemingen leuk is om iets weg te geven, wij geven zelf ook graag iets terug. Daarom zijn we ons bewust van maatschappelijk verantwoord ondernemen. Met ons ruime assortiment is er altijd een perfect geschenk. Het is onze missie om ervoor te zorgen dat merken zich gemakkelijk kunnen uitdrukken via gepersonaliseerde geschenken. En dit alles doen wij op een persoonlijke manier, door iedereen stap voor stap door het proces te begeleiden. Net als bij onze service, stellen wij hoge eisen aan de kwaliteit van onze producten en de bedrukking. Veel handelingen worden nog steeds handmatig gedaan, zodat wij de échte kwaliteit kunnen blijven garanderen.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great advise communicated well

Great advise communicated well. Good end product. Delivered on time

July 2, 2025
IGO Promo logo

Reply from IGO Promo

Thank you for the great review. We are happy to hear that you are are satisfied with the communication and the delivery.

Team IGO

Rated 2 out of 5 stars

I wouldn't recommend

I will never order from this company again. Customer service is poor, waiting time too. I ordered two items and never received the tracking number. I only received one item and they are trying to persuade me that it all fit in one box (50psc) even though the box clearly says 25 psc. The quality is also so so. Lot of loose threads on the bags.
The print looks OK. That's why 2 stars

November 13, 2024
IGO Promo logo

Reply from IGO Promo

Dear Soypa,

Thank you for the review. We also want to try and solve all issues. Therefore we will contact you again to talk it through and look for a solution.

Team IGO

Rated 5 out of 5 stars

TOP Service !

Flexibiliteit!!!

December 18, 2023
IGO Promo logo

Reply from IGO Promo

Bedankt voor de mooie beoordeling. Super dat jullie zo tevreden zijn over onze service.

Team IGO

Rated 5 out of 5 stars

Snelle levering

Snelle levering, transparante communicatie

December 4, 2023
IGO Promo logo

Reply from IGO Promo

Hallo Ineke,

Dankjewel voor deze mooie review en hopelijk tot een volgende keer!

Met vriendelijke groet,
Team IGO Promo

Rated 1 out of 5 stars

Poor service experience

Our Charity received a sample product from IGO promo that was very substandard. When trying to return the item, IGO Promo refused point blank to accept it back and insisted on charging for it.

October 18, 2023
Unprompted review
IGO Promo logo

Reply from IGO Promo

Hi,

Sorry to hear that you are disappointed about our way of working. Hopefully we will get another change.

Kind regards,
Team IGO Promo

Rated 5 out of 5 stars

Happy with the order

Umbrellas are great. High quality print. Fast delivery. Satisfied as always.

October 2, 2023
IGO Promo logo

Reply from IGO Promo

Thank you for the great review. We are always happy to hear that youar e satisfied with the delivery.

Team IGO

Rated 5 out of 5 stars

Kwaliteit is TOP !

June 15, 2023
IGO Promo logo

Reply from IGO Promo

Hallo Paul, fijn te horen dat je tevreden bent. Bedankt voor je positieve beoordeling! Met vriendelijke groet, Team IGO

Rated 5 out of 5 stars

Supersnelle levering

Supersnelle levering, goede communicatie

March 15, 2023
IGO Promo logo

Reply from IGO Promo

Beste mevrouw Honing,

Bedankt voor de mooie beoordeling. Super dat alle snel is geleverd en dat je tevreden bent over de communicatie.

Team IGO

Rated 5 out of 5 stars

Good service!

Very easy to work with and patient during the many changes to suit our needs. Easy steps to follow in seeing the mockups and a quick response.

March 2, 2023
IGO Promo logo

Reply from IGO Promo

Dear Emma,

Thank you for your great review. We are happy to hear that you are satisfied with the delivery and service.

Team IGO

Rated 2 out of 5 stars
IGO Promo logo

Reply from IGO Promo

Beste Mieke,

Bedankt voor je beoordeling. We doen uiteraard ons best om er voor te zorgen dat onze website zo goed mogelijk up to date is. Excuses voor eventueel ongemak.

Team IGO

Rated 5 out of 5 stars

Fijn contact via de chat en daarna…

Fijn contact via de chat en daarna nette levering van materiaal.

October 11, 2022
IGO Promo logo

Reply from IGO Promo

Beste Jolanda,

Bedankt voor de mooie beoordeling. We vinden het altijd super fijn om te lezen dat jullie tevreden zijn.

Team IGO

Rated 5 out of 5 stars

Top service

Top service, super quick and on the ball with responses. I will definitely use IGO Promo again.

September 26, 2022
IGO Promo logo

Reply from IGO Promo

Thank you for the 5 star review. We are happy to help you in the future.

Team IGO

Rated 5 out of 5 stars

Highly recommend IGO

If you need merchandise for your business, IGO will meet your expectations. Easy to order, great customer service, fast delivery and great merch.

September 21, 2022
IGO Promo logo

Reply from IGO Promo

Thank you very much for the 5 star review. We are happy to hear that you are satisfied with the delivery.

Team IGO

Rated 5 out of 5 stars

Will definitely work again in the future

Was extremely happy with the efficient end-to-end process: right from sending samples to the back-forth discussion on design and print, and timely delivery. They were responsive even on call and took the steps to make changes as and when needed.

July 29, 2022
IGO Promo logo

Reply from IGO Promo

Thank you for your the 5 star rating. We are happy to hear you are satisfied with the service and delivery.

Team IGO

Rated 5 out of 5 stars

Een prima businesspartner om mee same …

Een prima businesspartner om mee same te werken. Een belletje is voldoende.

May 20, 2022
IGO Promo logo

Reply from IGO Promo

Beste Ton,

Bedankt voor de mooie beoordeling. We vinden het fijn dat je tevreden bent over de samenwerking. Veel plezier met de bestelde artikelen.

Team IGO

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