iGV Reviews 

56,940
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,244 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service and helpful staff, noting their kindness and communicative approach. Many appreciate the platform's efficiency, reliability, and ease of use, making it a convenient marketplace. The fast response times from support agents are often praised, providing users with confidence and a smooth overall experience. However, some customers reported issues with unreceived products or accounts being taken back shortly after purchase, leading to concerns about fraudulent activity. These users also expressed dissatisfaction with customer support, noting that agents sometimes failed to resolve these problems or were perceived as not fully supporting the customer, leaving them without recourse.

What people talk about most

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the kindness, helpfulness,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, politeness, and efficiency.... See more

Service

Reviewers mention positive feedback about service, often highlighting its speed and efficiency. Many... See more

Response time

Customers consistently note positive experiences with response times, with many praising the fast and... See more

Website

Clients share positive opinions on the website, with many describing it as trustworthy, reliable, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From my experience on igvault, the servic by team is great but like sellers beware of some and double check mail only go for rambler.ru Hotmail or outlook or gmail nothing else but agents on live chat... See more

Company replied

Rated 5 out of 5 stars

amazing seller! they were very kind and communicative throughout the whole process, making sure that everything was well received. you can tell they really care about their customers providing a great... See more

Company replied

Rated 5 out of 5 stars

Seller : Shiroky15 In my honest experience, this website is one of the easiest platforms to use, especially for buying and selling digital products. The interface is simple, fast, and beginner-fr... See more

Company replied

Rated 5 out of 5 stars

If you're looking for a reliable place to buy Valorant accounts or in-game items, this website stands out as one of the better options available. The platform is well-organized, making it easy to brow... See more

Company replied


Company details

  1. Video Game Store
  2. Computer Accessories Store
  3. Gaming service Provider
  4. Hobby Store

Written by the company

iGV is committed to building a safe, fast and smooth platform about the virtual asset transaction. Since its inception in 2006, iGV has expanded rapidly in the virtual asset trading field, Our business is growing gradually and technical services are upgrading rapidly.Over the past 16 years, we have launched more than 400 products,and we have more than 30,000 professional and trusted sellers. This brings us the trust and choice of 6 million customers worldwide, and we accumulated more than 3.5 million secure transactions. We provide global gamers with a safe and simple virtual asset trading experience, including a variety of types of goods: Game coins, Items, Skins, Accounts, Game training, Social media training, Player alongside, Gift cards, Subscription services, etc. We support virtual trading for over 400 games, among which the most popular trading games are: WOW、FIFA、Fornite、RS、Dofus、LOL、COC and more. We will continue to work hard to better serve our users, and make the transactions safer, make the services faster, and make the experience smoother!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

57K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(56,940)

3,761 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super nice and helpful

Super nice and helpful

June 18, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Giga Mog,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

Good

Goooooooooooood

June 18, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Coc Nass,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

Great and quick support from Oyuncu Kantinim

Great and quick support. Very helpfull

June 17, 2026
Unprompted review
iGV logo

Reply from iGV

Hi Neyn Neyn

Thank you so much for the glowing review! Your support means the world to our team.

Knowing that you’re happy with our service motivates us to keep doing our best. We look forward to serving you again soon! Have an amazing day ahead.

Warmest regards,
Cher
IGV Team

Rated 5 out of 5 stars

Very friendly support very fast support…

Very friendly support very fast support also ^^

June 17, 2026
Unprompted review
iGV logo

Reply from iGV

Hi nicoseigene

Thank you so much for the glowing review! Your support means the world to our team.

Knowing that you’re happy with our service motivates us to keep doing our best. We look forward to serving you again soon! Have an amazing day ahead.

Warmest regards,
Cher
IGV Team

Rated 5 out of 5 stars

great service

June 17, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Chriss,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

Good

Great service with good help

June 17, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Only Maos,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

24/7 Support

It was a nice an fast delivery 24/7 support is the best!

June 16, 2026
Unprompted review
iGV logo

Reply from iGV

Dear clarry,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

Rated 5 out of 5 stars

It was really fast

It was really fast

June 16, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Rudy Manoharan,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

Rated 5 out of 5 stars

Very Good IGV customer service

I had a situation going with a seller then it got resolved promptly

June 16, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Lucas De Paula,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

Rated 5 out of 5 stars

verry great

June 16, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Thomas,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

Rated 5 out of 5 stars

Safe and good services😊🤝🎮

June 15, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Mustafa,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

Rated 5 out of 5 stars

Great customer support affordable…

Great customer support affordable prices!

June 16, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Bob,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

I really appreciated her

I really appreciateed that she instantly tried to solve the problem!

June 16, 2026
Unprompted review
iGV logo

Reply from iGV

"DearSevdalin


Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
sunny
IGV Team"

Rated 5 out of 5 stars

Very good witch Oyuncu Kantinım)

June 15, 2026
Unprompted review
iGV logo

Reply from iGV

"DearDomingo Perez Ruiz


Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
sunny
IGV Team"

Rated 5 out of 5 stars

This is very trustworthy and good…

This is very trustworthy and good website for online dealing
If you are looking any type of account or social or gaming service all in one place available

June 16, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Qaiser Hussain ,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

Rated 5 out of 5 stars

very goodno problem

Oyuncu Kantinim
very good no problem, full deliver

June 15, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Mathis Divers,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

Rated 5 out of 5 stars

very good customer service <3

June 15, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Comnou Abca ,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

Rated 5 out of 5 stars

The website is awesome fast response

June 14, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Leroy Chambers,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

Rated 5 out of 5 stars

good always

good always

June 15, 2026
Unprompted review
iGV logo

Reply from iGV

Dear An Gu

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Nicole
IGV Team

Rated 5 out of 5 stars

sunny is very useful

sunny is very useful

June 15, 2026
Unprompted review
iGV logo

Reply from iGV

"Dear Mikey Lawrie


Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
sunny
IGV Team"

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