From my experience on igvault, the servic by team is great but like sellers beware of some and double check mail only go for rambler.ru Hotmail or outlook or gmail nothing else but agents on live chat... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
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amazing seller! they were very kind and communicative throughout the whole process, making sure that everything was well received. you can tell they really care about their customers providing a great... See more
Company replied
Seller : Shiroky15 In my honest experience, this website is one of the easiest platforms to use, especially for buying and selling digital products. The interface is simple, fast, and beginner-fr... See more
Company replied
If you're looking for a reliable place to buy Valorant accounts or in-game items, this website stands out as one of the better options available. The platform is well-organized, making it easy to brow... See more
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Company details
Written by the company
iGV is committed to building a safe, fast and smooth platform about the virtual asset transaction. Since its inception in 2006, iGV has expanded rapidly in the virtual asset trading field, Our business is growing gradually and technical services are upgrading rapidly.Over the past 16 years, we have launched more than 400 products,and we have more than 30,000 professional and trusted sellers. This brings us the trust and choice of 6 million customers worldwide, and we accumulated more than 3.5 million secure transactions. We provide global gamers with a safe and simple virtual asset trading experience, including a variety of types of goods: Game coins, Items, Skins, Accounts, Game training, Social media training, Player alongside, Gift cards, Subscription services, etc. We support virtual trading for over 400 games, among which the most popular trading games are: WOW、FIFA、Fornite、RS、Dofus、LOL、COC and more. We will continue to work hard to better serve our users, and make the transactions safer, make the services faster, and make the experience smoother!
Contact info
United Kingdom
- service@igv.com
- igv.com
4.6
Excellent
57K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
good service
good service, customer service is helpful and fast response
July 11, 2026
Unprompted review
Reply from iGV
Dear M Istanto,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Anny
IGV Team
Store Oyuncu Kantinim
Anwered really quick and provided all infomations needed.
July 12, 2026
Unprompted review
Reply from iGV
Dear Leo ,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Nicole
IGV Team
Reply from iGV
Dear Maxime PERRIN ,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Nicole
IGV Team
Reply from iGV
Dear Albert
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
sunny
IGV Team"
Perfect :) Excellent customer service…
Perfect :) Excellent customer service and service on the top
July 11, 2026
Unprompted review
Reply from iGV
"Dear Lottos
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
sunny
IGV Team"
good support ⭐️⭐️⭐️⭐️⭐️
July 11, 2026
Unprompted review
Reply from iGV
"Dear Ali Brahimi
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
sunny
IGV Team"
Got a refund and didn’t get back my…
Got a refund and didn’t get back my money and also I need to now how to get my next purchase 6% discount
July 10, 2026
Unprompted review
Reply from iGV
Dear Hard Wuka
We are deeply sorry and deeply concerned to see your 1-star review. Please accept our most sincere apologies for the clear frustration and terrible experience you’ve had on our platform. This is absolutely not the level of service we tolerate at IGV.
Your case has been escalated directly to our management team. We want to investigate exactly what went wrong and fix this for you immediately.
Could you please contact us directly via Email or Discord with your Order Number so we can fast-track your solution?
Direct Email: service@igv.com (Please title it "Urgent: Trustpilot Review")
Discord Community: Please add our official specialist igvsupport to help resolve your issue.
We are on standby to resolve this for you as a matter of top priority. Thank you for your patience, and we are determined to make this right.
Sincerely,
Sandy
IGV Team
The best again !
July 10, 2026
Unprompted review
Reply from iGV
Dear elixir maxwal,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
Reply from iGV
Dear Antoine Lubiere,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
super service
July 10, 2026
Unprompted review
Reply from iGV
Dear Jérémy G,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
Love customer service
July 10, 2026
Unprompted review
Reply from iGV
Dear Allan Chaumet,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
Very fast delivery
July 10, 2026
Unprompted review
Reply from iGV
Dear x Wichita,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
Oyuncu Kantinim is a safe buyer and…
Oyuncu Kantinim is a safe buyer and very fast amazing work he does
July 9, 2026
Unprompted review
Reply from iGV
Hi Keep Rep
Thank you so much for the glowing review! Your support means the world to our team.
Knowing that you’re happy with our service motivates us to keep doing our best. We look forward to serving you again soon! Have an amazing day ahead.
Warmest regards,
Cher
IGV Team
Reply from iGV
Dear Axel Besombes,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
Reply from iGV
Dear Milo Schmidt,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
Reply from iGV
Dear niteseem,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
Reply from iGV
Dear Gabriel Mcfly,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
Really very fast to help me
July 9, 2026
Unprompted review
Reply from iGV
Dear Manuel
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
sunny
IGV Team
It was a very good experience
It was a very good experience. My agent was very helpful and guided me clearly through the process of refund.
July 9, 2026
Unprompted review
Reply from iGV
Dear Ethan
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
sunny
IGV Team
I opened an dispute juli helped me alot
I opened an dispute juli helped me alot
July 9, 2026
Unprompted review
Reply from iGV
Dear killers
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
sunny
IGV Team
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