iHealthBrokers Reviews 

640
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally knowledgeable, patient, and thorough when guiding people through complex insurance options and answering every single question with total honesty. People note that representatives listen carefully to individual health needs and provide suitable recommendations without applying any unwanted pressure during consultations. Some reviewers were happy with the prompt, highly efficient, and consistently friendly communication received whenever reaching out for professional assistance. Clients truly value the exceptionally supportive approach that significantly reduces stress when navigating important healthcare choices and completing necessary paperwork.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during interactions.... See more

Service

Reviewers highlight positive aspects of service, noting that staff handled requests quickly and provided... See more

Customer service

People report positive experiences with customer service, expressing deep gratitude for the support received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We felt the rep was very knowledgeable about all aspects of the insurance we had called for assistance with. All our questions were answered well, an we were comfortable in going ahead with their reco... See more

Company replied

Rated 5 out of 5 stars

Finding the right health coverage for the right price without knowledge of how the system works is awful. iHealthBrokers provided EXACTLY what I needed to reduce my stress and panic. EVERY SI... See more

Company replied

Rated 5 out of 5 stars

After trying 2 other Insurance companies I thought to try an insurance broker to help me find a suitable policy. I found IHealth Brokers. I spoke with Gio who was very friendly & knowledgeable abo... See more

Company replied

Rated 5 out of 5 stars

I was totally frustrated dealing directly with insurance companies…….i looked on Google and saw IHealth listed with excellent reviews. I took a chance and ended up with Chris Thomas. After one hour... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Dental Insurance Agency
  4. Insurance Agency
  5. Insurance Broker
  6. Life Insurance Agency

Written by the company

At iHealthBrokers, we're not just your typical health insurance brokerage – we're your trusted partners in securing affordable health and life insurance solutions. With a dedicated focus on seniors, individuals, and small businesses, we've made it our mission to transform the insurance experience. Our track record speaks volumes about our commitment to excellence. We proudly boast 12 consecutive Angi Super Service Awards, a testament to our unwavering dedication to outstanding customer service. But that's not all – our Five Star ratings on Yelp, Google, Facebook, along with A+ ratings on Angi and the Better Business Bureau, underscore our reputation for excellence in the industry. At iHealthBrokers, we're not just insurance brokers; we're advisors who prioritize your needs above all else. Our impartial guidance and unwavering commitment to finding the perfect health and/or life insurance plan for your unique situation set us apart from the rest. Discover the iHealthBrokers difference – where insurance becomes a personalized, worry-free experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

640 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(640)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My agent was great!

My agent, Terry, was so very helpful. She listened to me and understood my health needs. I was definitely not optimistic that she would be able to lower my health care costs. She then did her research and came up with a number of options that we could pursue. She then proceeded to check out the viability of each option. She was able to secure the best choice for me! It actually was beyond my highest expectations! I really felt that she was as happy for me as I was for myself! Wonderful experience.

October 29, 2025
iHealthBrokers logo

Reply from iHealthBrokers

We’re thrilled to hear that Terri provided such attentive and effective service in helping you find the best healthcare option. It’s great to know her dedication and research made such a positive difference for you. We truly appreciate your trust in us and look forward to continuing to support your healthcare needs in the future!

Rated 5 out of 5 stars

Awesome service

Agents and staff is always knowledgeable, friendly and professional

October 27, 2025
iHealthBrokers logo

Reply from iHealthBrokers

Thank you for taking the time to share! Always feel free to reach out when you have questions or need support!

Rated 5 out of 5 stars

Answered all my questions and emails

Answered all my questions and emails, found the best solution, smoothly signed me up.

October 27, 2025
iHealthBrokers logo

Reply from iHealthBrokers

Happy to help! Let us know if you ever have questions or need our services again. Thank you for sharing your experience so others can find us as well!

Rated 5 out of 5 stars

I enjoy talking to the one person that…

I enjoy talking to the one person that always helps me when I have a problem. Kayileena Martin she is a wonderful person. She has went way and beyond to help me.

October 17, 2025
iHealthBrokers logo

Reply from iHealthBrokers

Thank you so much for your kind words and wonderful review! We’re thrilled to hear that Kaileena has provided you with such outstanding support and care. We’ll be sure to share your appreciation with her. She’ll be delighted to know she made such a positive impact!

Rated 5 out of 5 stars

Efficient and pleasant to work with

I was totally frustrated dealing directly with insurance companies…….i looked on Google and saw IHealth listed with excellent reviews. I took a chance and ended up with Chris Thomas. After one hour and 15 minutes, I had both my Medicare Part D and Supplement selected and Chris did all the paperwork for applications. I was accepted and all is good.

October 22, 2025
iHealthBrokers logo

Reply from iHealthBrokers

Thank you for the fantastic review! We’re so glad Chris was able to help you navigate your Medicare options quickly and easily. We appreciate your trust in iHealth!

Rated 5 out of 5 stars

Our team at iHealth is super

Our team at iHealth is super! If our main contact person is busy, someone else can answer our questions. They are quick to take care of us.
We’ve always been very happy with iHealth brokers.
Tom and Patty

October 22, 2025
iHealthBrokers logo

Reply from iHealthBrokers

Thank you, Tom and Patt! We’re so glad you’ve had great experiences with our team. We appreciate your continued trust and support!

Rated 5 out of 5 stars

Professional and Helpful

Eric was great as always -- professional and on point.

October 15, 2025
iHealthBrokers logo

Reply from iHealthBrokers

Thanks for the awesome review! We're thrilled to hear Eric delivered the professional service you’ve come to expect. Looking forward to helping you again!

Rated 5 out of 5 stars

IHealthBrokers is a Great Resource

IHealthBrokers was a very competent efficient & professional company to work- A Great Resource!
The Associate I spoke to, Christopher Thomas, was very easy to communicate with, very professional & provided extensive information regarding my choices of Medicare Supplements. I would highly recommend IHealthBrokers. Thank you!

October 21, 2025
Unprompted review
iHealthBrokers logo

Reply from iHealthBrokers

Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a positive experience and that Christopher Thomas was able to provide the clarity and support you needed in choosing your Medicare Supplement plan. We truly appreciate your recommendation and are always here if you have any future questions or needs. Thanks again for placing your trust in us!

Rated 5 out of 5 stars

The kindness

The kindness, knowledge, and attention I was given. I will definitely recommend them.

October 6, 2025
iHealthBrokers logo

Reply from iHealthBrokers

We're thrilled to hear that you felt supported and well cared for throughout your experience. Your recommendation means the world to us!

Rated 5 out of 5 stars

I have been ill for several years

I have been ill for several years, and the complexity of plans has surpassed my ability to consider what I need and what I can even consider. iHealth took that confusion out of the process.

September 26, 2025
iHealthBrokers logo

Reply from iHealthBrokers

Thank you so much for your kind words and for taking the time to share your experience. We're truly sorry to hear about your health challenges over the years, and we're honored to know that we could help make things a little easier during a difficult time. Simplifying the process and supporting our members is at the heart of what we do, and it means a lot to know we made a positive difference for you.

Rated 5 out of 5 stars

Know what you are shopping for.

We felt the rep was very knowledgeable about all aspects of the insurance we had called for assistance with. All our questions were answered well, an we were comfortable in going ahead with their recommendation. You do need to know what you want, so you don't over insure. An obvious example is if you don't take any prescription meds, then you don't need to be paying for Medicare part D.

October 1, 2025
iHealthBrokers logo

Reply from iHealthBrokers

Thank you so much for the 5-star review! We're thrilled to hear that you felt confident and well-informed throughout your experience with our team. It's great that you took the time to understand your needs and avoid unnecessary coverage.

We’d like to add a small but important note for others reading this: Even if you don’t currently take any prescription medications, enrolling in a Medicare Part D plan when you're first eligible can help you avoid late enrollment penalties in the future. There are often low-cost plans available, and having one in place ensures you're protected if your needs change unexpectedly.

Rated 5 out of 5 stars

Gio was so good and patient with us

Gio was so good and patient with us. He answered all our questions and did not push anything on us. He let us decide what we could afford.
Will definitely recommend him.

September 23, 2025
iHealthBrokers logo

Reply from iHealthBrokers

Thank you so much for your wonderful review! We're thrilled to hear that Gio provided patient, informative service and made you feel comfortable throughout the process. It's important to us that our clients feel supported without any pressure. We truly appreciate your recommendation and are here if you ever need anything in the future!

Rated 5 out of 5 stars

Made the process easy

Made the purchase easy! Very helpful and friendly. Glad I found the right people to explain my options!

August 1, 2025
Unprompted review
iHealthBrokers logo

Reply from iHealthBrokers

Thank you so much for your feedback! We are happy to hear you had a great experience and are glad we could help make everything easy and clear for you.

Rated 5 out of 5 stars

Respectful staff

I always feel respected by the folks who contact me from iHealth Brokers. I always appreciate how they take their time to answer my questions.

July 14, 2025
iHealthBrokers logo

Reply from iHealthBrokers

Thank you so much for your kind words! We truly value the opportunity to answer your questions and provide the support you deserve. We appreciate your trust in us and look forward to our continued partnership!

Rated 5 out of 5 stars

Uncommon courtesy

I received courteous, personal attention to my situation from an articulate telephone agent!

June 23, 2025
iHealthBrokers logo

Reply from iHealthBrokers

Thank you for the wonderful review! We're so glad our agent was able to assist you with courtesy and clear communication.

Rated 5 out of 5 stars

Helpfull

Helpfull, good customer service

July 10, 2025
iHealthBrokers logo

Reply from iHealthBrokers

Thank you so much for the 5 star review! We're glad to hear you found our customer service helpful. Your support means a lot to us!

Rated 5 out of 5 stars

Gio was great to work with

Gio was great to work with. He made the whole process simple.

July 9, 2025
iHealthBrokers logo

Reply from iHealthBrokers

Thank you for the kind words! We're so glad to hear that working with Gio made the process simple and smooth for you. We’ll be sure to pass along your feedback—he’ll be thrilled to hear it. We appreciate your support and are always here if you need anything in the future!

Rated 5 out of 5 stars

worth my time

Appreciated that my broker was motivated to save me money without sacrificing the value I was currently receiving. The process was efficient and took minimum effort on my part.

July 9, 2025
iHealthBrokers logo

Reply from iHealthBrokers

Thank you so much for the wonderful review! We're thrilled to hear that you found the process efficient and worthwhile. Our goal is always to save our clients money without compromising on value, and we're glad Terri delivered just that. We truly appreciate your trust in us and look forward to continuing to support your needs!

Rated 5 out of 5 stars

My representative Teri was very helpful…

My representative Teri was very helpful in helping me find a lower cost Medicare Supplement Health Plan as my current plan was going to increase $46 a month.

July 2, 2025
iHealthBrokers logo

Reply from iHealthBrokers

Thank you so much for sharing your experience! We're happy to hear that Terri was able to help you find a more affordable Medicare Supplement plan. Saving $46 a month is no small thing, and we're glad we could help make that happen. We'll be sure to pass along your kind words to Teri—she’ll really appreciate it!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look