I love the quality of the outfits and always get great compliments! With my last order there was a slight defect in the product. I reached out to customer service and Remie was able to quickly resol... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First off can we talk about how amazing their clothes are but they back it up with the best customer service! My account has my old address and I put in my new one for shipping but I had to change one... See more
I love the Flashbang Matrix Reflective Hooded Bodysuit! It fits very snug and shapes my body more than I expected. I also bought the Night Vision Reflective Cutout Jumpsuit and the Time 2 Get Lit Refl... See more
I am very surprised and satisfied with their customer service. One of the items I ordered was out of stock. They had reached out to offer a variety of solutions. They even sent a follow up email when... See more
Company details
Written by the company
Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles.
Contact info
240 S. Loara Street, 92802, Anaheim, United States
- +1 844 447 5509
- support@iheartraves.com
- iheartraves.com
4.5
Excellent
240 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Kind and Helpful Service Once Again!
Remie was very helpful in re-issuing a gift card that had a broken link. I appreciated their rapid response to my concern.
November 17, 2025
Unprompted review
Remi was very responsive
Remi was very responsive, kind and helpful. Getting the customer support I needed with my order was quick and seamless :)
November 13, 2025
Unprompted review
Customer service solved my problem
I was having issues with a discount code not working for my order, and so I emailed customer service and Remie helped me to get a new code by the next day! I'm a returning customer of iHeartRaves and look forward to continue ordering from them in the future. Thank you!
November 11, 2025
Unprompted review
As a shopper of many things
As a shopper of many things when something is out of stock I don't know until I get my package or look at the receipt. I got an email from Joan saying my requested Item was over sold and gave the biggest apologies. My Joanie Joan then gave me … OPTIONS! Credit, refund, another item. I know it's silly but being reached out to and finding another item (with Joan's help) was really refreshing and I'm already back filling up my cart. Do I rave? Maybe. Do I love reflective cute stuff because I'm starting my running journey? Also a maybe. I do love this store and they have a new customer for life. Also, kudos on the size range! Yassssss.
November 5, 2025
Unprompted review
I love the clothes that I buy from here…
I love the clothes that I buy from here and the freebies are awesome! I get so many compliments!
October 17, 2025
Unprompted review
Great company
Super fast responce time with a question via email. Placed my order an hour ago and already was updated that my items are.out for shipping. Awesome company and i will always recommend this company to my all that ask about my clothing. Great service, great products, customer for life.
November 4, 2025
Unprompted review
Return Inquiry
I had an inquiry regarding the return process and Remie was very prompt their responses. They were very helpful and my issues were resolved. I am very appreciative of the support I was provided :)
October 30, 2025
Unprompted review
Resolution of lost package
Emma was very friendly and kind and was quick to resolve my issue of a lost package. This is excellent customer service and I am very satisfied with the resolution that they presented to me.i will definitely be shopping here again. Thank you.
September 23, 2025
Unprompted review
She was very helpful with getting info…
She was very helpful with getting info for my order!
October 28, 2025
Unprompted review
Great Customer Service
Mistakenly sent my order to the wrong place. The support person was quickly to respond which I really appreciated! Joan made the process so seamless and it was very helpful.
October 27, 2025
Unprompted review
Gift card help!
Very helpful getting my gift cards re sent to me, as my first link was broken. Remie was very quick in getting the correct information sent! Thank you!
October 28, 2025
Unprompted review
I was excited to have a gift card and…
I was excited to have a gift card and decided to treat myself to some things for a few upcoming festivals. I placed my order and then had a customer service issue. Remie was fantastic and gave outstanding customer service to me after I shared some feedback about my experience. I plan on purchasing all of my festival wear and accessories with iheartraves and will encourage all of my friends to do the same!
October 24, 2025
Unprompted review
I love iheartraves!
I love iheartraves. I love the variety of products and the collabs they frequently put out. I also have been very impressed by the quality of a lot of the items.
Additionally, anytime I’ve needed support they have been quick to respond and give me a resolution.
October 21, 2025
Unprompted review
Quick and helpful service
Emma replied so quickly, and explained the situation with Klarna in a way that helped me understand what steps to take next.
October 20, 2025
Unprompted review
Thank you Remie for the quick response…
Thank you Remie for the quick response and for helping me out to resolve my issue. 5 ⭐️ to Remie :)
October 8, 2025
Unprompted review
Great service!
Ardie was extremely helpful when I reached out to the support team about my order. I love iheartraves and will continue to shop with them.
October 9, 2025
Unprompted review
Was very helpful & super nice.
October 7, 2025
Unprompted review
Placed a order
Placed a order. Waited almost 2 month for it, and it was delivered at a wrong adress. Wrote Them, and they were sorry and sent a new packge. Meanwhile i orderd somerhing Else, this order was also delivered wrong and the offerd to send a new package. I have never seen any of the orders. They offered a refund for 70%. I denied and I Got 100% compensation, only I DID’NT GET THE MONEY EITHER!!! This is a complete scam company!!! I’m so dissapointed
Answer 8/10/2025.
I’ve emailed You a lot of times back and foreward. So That’s not true.
Two orders Down below:
250727162802779
250805050431959
No money and no order!
July 1, 2025
Unprompted review
Reply from iHeartRaves
Hi Monica,
We’ve looked into this but were unable to locate any orders under the numbers you provided. Our order numbers always start with #500, so the ones listed don’t appear to be from our system.
We also couldn’t find any previous emails or messages from you in our records. Could you please confirm if you’ve been emailing us directly at support@iheartraves.com?
To help us look into this further, please send us an email directly at support@iheartraves.com and include:
A screenshot of your previous conversation or email thread
Your order confirmation email or receipt
Once we have that information, we’ll be happy to investigate this further and assist you right away.
Great customer service!!!
Great customer service!!!! Joan was able to help me out with my order quickly and smoothly!!
October 3, 2025
Unprompted review
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