Ihi exclusive services ltd Reviews 21

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

So i have been renting out from IHI exclusive for the past 3 years.The experience was and is always seamless and perfect.I love their fleet and the their response for all their queries.Kurosh is the b... See more

Rated 5 out of 5 stars

The car was amazing and the service provided was amazing . The whole process was very smooth of renting the car and giving it back to. The car itself was very clean inside and out with all the functio... See more

Rated 5 out of 5 stars

I had a great experience with IHI. They are professional and courteous. I got a call from the manager asking me about my experience and how they can improve and I thought that was very thoughtful, yo... See more

Rated 1 out of 5 stars

Biggest scammers in London, will never tell you about the deposit and ask for it when you are there and have no options, on top of that never gave us the car we wanted and never refund ur deposit

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So i have been renting out from IHI…

So i have been renting out from IHI exclusive for the past 3 years.The experience was and is always seamless and perfect.I love their fleet and the their response for all their queries.Kurosh is the best in the business for car renting throughout the UK :)

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Very reliable

Very reliable. I have been renting for the past 3 years and never had any issues. I always get the car clean and on time.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Service

Excellent service from start to finish. The driver arrived right on time, was very professional, and helped with my luggage. The car was spotless, comfortable, and made the journey to the airport completely stress-free. Communication was clear throughout, and the drive itself was smooth and efficient. It really took the pressure off traveling. I’d definitely use this service again and highly recommend it to everyone!

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

The car was amazing and the service was impeccable

The car was amazing and the service provided was amazing . The whole process was very smooth of renting the car and giving it back to. The car itself was very clean inside and out with all the functions working properly . I’ve rented multiple cars and non of them have issue and all are brand new . They are also very flexible with milies and renting for longer periods.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

IHI Exclusive is a trustworthy a reliable car company for Chauffering & car hire

IHI Exclusive is a highly professional company with whom I have rented and collaborated for many years. Throughout my experience, their staff have consistently demonstrated politeness, reliability, and a strong commitment to excellent service. I have never encountered any issues in my dealings with them. They offer some of the best high-performance vehicles in London, all maintained in outstanding condition. Importantly, every vehicle is fully insured under legitimate policies, ensuring complete peace of mind—something that clearly sets them apart from many other companies.
Their customer service is exceptional, and their professionalism is evident in every interaction. I would highly recommend IHI Exclusive to anyone seeking a trustworthy and premium vehicle rental experience.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

This is my 2nd time using Ihi…

This is my 2nd time using Ihi exclusive, they are always professional, communicative and a pleasure to work with. The drivers are super lovely, patient and respectful with clients, I will definitely be booking again! Thank you :)

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Rented the new G wagon

Rented the new G wagon, great experience, smooth customer service, the car was in immaculate condition, super happy with the process, definitely recommending to everyone and doing it soon

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

Have been with IHI for a long time now!
Best service and amazing fleet! Well maintained cars!
Never had any issues with them, I would highly recommend

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

The experience was amazing because…

The experience was amazing because Koroush himself is personally involved and takes care of his clients, he is extremely polite and a man of ethics and morals unlike other car rental companies in the city, wishing them all the success in the world

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service and Well maintained Cars

I’ve been renting cars from IHI Exclusive regularly, and my experience with them has always been excellent. Their service is consistently professional and reliable. They are very prompt when responding to messages, which makes the whole process smooth and stress-free.

The cars they provide are always in top condition, clean, and high quality. It’s clear they take great care in maintaining their vehicles. Their after-service is also very good they are always helpful and make sure everything is handled properly.

Overall, they are very dependable and always on track with their service. I would definitely recommend IHI Exclusive to anyone looking for quality cars and great customer service.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

It was a great experience renting cars…

It was a great experience renting cars from ihi exclusive services, the most trust worthy and have amazing cars. Excellent service from start to finish. The team was very friendly and helpful, and the rental process was quick and easy. Everything was clean, well maintained, and exactly what we expected. Highly recommend this company to anyone looking for a reliable rental service.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had a great experience with IHI.
They are professional and courteous. I got a call from the manager asking me about my experience and how they can improve and I thought that was very thoughtful, you only experience this level of customer service in the U.S.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Biggest scammers in London

Biggest scammers in London, will never tell you about the deposit and ask for it when you are there and have no options, on top of that never gave us the car we wanted and never refund ur deposit

November 7, 2025
Unprompted review
Show reviews in all languages. (21 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look