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IHMS HMO is a Leading HMO provider in Nigeria that provides 24/7 Call center service, Excellent customer care service, nationwide health care service delivery, automated enrollment systems, free wellness programs, prompt service delivery and cost friendly health care plans. We currently manage hundreds of thousands of registered members including private individuals, families, corporate organizations, schools and public institutions. Our mission is to deliver the highest level of health and wellness to all our customers.
United States
I have been waiting for delivery of my prescription for 7 working days and is yet to be delivered. This is not the first or second time with these delays it appears to be a consistent pattern.
The healthcare providers are good and efficient
The are also proactive in crisis management when issues arise
As i conclude,if IHMS can improved on their call centre services it will go a long way to enhance better service delivery which will attract new business. Because clients will share their testimonies to others.
Excellent work on client service delivery and prompt response to calls/mails. Do not relent on the good work.
QUALITY SERVICE
They render quality services to enrollees/patient
DELAY
There are delay (long queue) getting to see doctor there need be improvement in this area.
The experience was amazing as my wife registration was done in no time via link to register enrollees.
My son was promptly attended to and his medications approved immediately.
IHMS HMO is always the best when it comes to health insurance, they are truly seamless and their services are second to none, am always Impressed.
Great service with amazing team.
Thanks.
The experience with IHMS has been a wonderful one.
Delivering my baby under the HMO scheme was seamless and convenient. All my medical needs were covered, that was the moment I knew IHMS is the best HMO ever! I also got an HMO gift after delivery.
Good Hospital Network and the care given was satisfactory.
My experience today with IHMS completely blew me away. I had to take my wife to an hospital not stated within their hospital list and the manner with which my dedicated account manager satisfied my desire was thrilling. My wife has had an itch free experience ever since. I think IHMS keeps up with their promises. I would recommend them any day any time.
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