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3.3

Average

TrustScore 3.5 out of 5

5 reviews

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Rated 1 out of 5 stars

Go with another company...

Go with another company, IHome clearly doesn't care about their customers, it's all about volume of sales, their bottom line. They'll refuse to answer any of your emails they're so arrogant and unpleasant to deal with. I emailed them 3 times about product support and warranty service which they never bothered to respond to in any shape or form...

January 2, 2024
Unprompted review
Rated 1 out of 5 stars

Yesterday on the A90 at 15:25 an iHome…

Yesterday on the A90 at 15:25 an iHome van was speeding (I was doing 70 and not about to break the speed limit) and drove aggressively into the back of us as if they were going to ram us twice. I had baby on board stickers displayed. My child was on board.
When I was able to move over I did and they were doing at least 90mph.
You need to care about the image this projects on your company. You need to care about the lives of other people.

July 18, 2023
Unprompted review
Rated 1 out of 5 stars

Poor aftermarket support outside of the USA

Purchased a speaker, which suffered a software malfunction within a week.

Due to them being in the USA and myself being in the UK, it was uneconomical for me to send it at my own cost for repair.

Emailed support asking to be sent the firmware file so I could restore the unit myself (I am fairly good at tech) and they refused.

Really disappointed and won't purchase another iHome product again, which is a shame as while the product worked it sounded extremely good.

Warning - if you aren't in the USA, you'll end up buying a glorified paperweight.

June 13, 2017
Unprompted review

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