Good experience every time! The pizza and dips taste amazing!! We have been experiences some delays lately, but besides that everything is great, can highly recommend!
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Worst service in Viborg. Pizza is very tasty in this place, but employees don’t not have any clue about “good customer service”. Girl who’s worked on Sunday (04.12.2022) has to be replaced or at least... See more
Company replied
Pizza was good but I found a piece of glass inside the pannacotta dessert and I almost swallowed it. The dessert is served inside a nice glass jar and the jar was intact so the piece of glass must com... See more
Company replied
Great experience with ILD pizza in Randers. I love the build your own pizza concept as well as the really delicious ingredients. Finally NOT a "standard" Danish pizza with budget-style ham and other t... See more
Company details
Written by the company
Hos Ild.Pizza finder du Napolitanske pizzaer tilberedt ved åben ild, i en ægte Italiensk stenovn. Bestil på www.ild.pizza
Contact info
P. O. Pedersens Vej 9, 8200, Aarhus N., Denmark
- info@ild.pizza
- ild.pizza
3.4
Average
3K reviews
Hasn’t replied to negative reviews
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Best pizza in Horsens
Good experience every time! The pizza and dips taste amazing!! We have been experiences some delays lately, but besides that everything is great, can highly recommend!
August 25, 2023
Unprompted review
Ild.pizza make great pizza
Ild.pizza make great pizza - and they do it quickly!
August 19, 2023
Unprompted review
By far the best Italian pizza in Denmark
It's impressive how such young and enthusiastic guys and girls can make a pizza which closely reminds me of the Neapolitan one I used to have in Italy.
I guess the secret is that they don't compromise on quality of ingredients and equipment (I’ve noticed that in Randers they use one of the most modern and expensive Italian hybrid pizza ovens on the market).
The personnel are extremely kind, their application well-functioning and intuitive, the customer service always willing to help.
Keep up the good work!
May 16, 2023
Unprompted review
Worst service in Viborg
Worst service in Viborg. Pizza is very tasty in this place, but employees don’t not have any clue about “good customer service”. Girl who’s worked on Sunday (04.12.2022) has to be replaced or at least have some lessons how should look good customer service.
December 3, 2022
Unprompted review
Reply from ILD.PIZZA A/S
Hi Andzelika
I’m very sorry to hear that you had a bad experience with one of our employees. We would very much like to know more about what happened.
If you’re up for it, could you please write an email to Morten@ild.pizza and he will talk to the shop in Viborg.
Thank you in advance.
Kind regards,
Lea, ILD.PIZZA A/S
I found a piece of glass in the pannacotta
Pizza was good but I found a piece of glass inside the pannacotta dessert and I almost swallowed it. The dessert is served inside a nice glass jar and the jar was intact so the piece of glass must come from some other place. While I was eating the dessert I noticed something crunchy in my mouth. I tried to bite it since I thought it was a frozen piece of fruit but when I noticed that it was really hard I spit it out and noticed that it was a sharp piece of glass that could have killed me if ingested.
October 21, 2022
Unprompted review
Reply from ILD.PIZZA A/S
Hi Valerio
First off I want to start by offering our deepest apologies as you’ve received a dessert from one of our stores with a piece of broken glass. We fully agree that it could have been a very dangerous situation, had you ingested that bite instead of spitting it out.
We take this matter very serious and have stopped the sale on both our desserts in all of our stores immediately, as we have to make sure that this doesn’t happen again. Furthermore we will get in immediate contact with our supplier, hopefully with a batch number, so that they can stop selling from that same batch and maybe even recall the whole batch as well. We hope that you are able to provide us with pictures of the dessert jar with the label and also the piece of broken glass. Is that possible? You can email me on: lea@ild.pizza
I also want to give you back your money for the whole order. That’s the least I can do.
Lea Skaarup
ILD.PIZZA A/S
My pizza was so badly burnt
My pizza was so badly burnt, that I could not eat it. Toppings were missing and the pizza was not cut.
August 23, 2022
Unprompted review
Reply from ILD.PIZZA A/S
Hi Robert
Thanks for your review. I'm sorry your pizza was burnt.
If you experience an inedible pizza, we would like to help you as soon as possible by phone or email. Info@ild.pizza/+45 87 310 355
Best regards ILD.PIZZA
Great experience in Randers
Great experience with ILD pizza in Randers. I love the build your own pizza concept as well as the really delicious ingredients. Finally NOT a "standard" Danish pizza with budget-style ham and other tasteless ingredients. I'll return as soon as possible.
May 25, 2022
The tomato sauce was quite good, but…
The tomato sauce was quite good, but…
The main issue for me is that the pizza was undercooked and not much cheese on it. The edges of the pizza was way too large, and because it was a bit undercooked, it was a bit chewy.
Both marguerita and “say cheese” pizzas were almost with similar taste. Not much Gorgonzola on “say cheese”.
Sorry but it was not a good experience in terms of taste.
In terms of online service, it was great.
May 9, 2022
Worst....we got the burnt pizza...
Worst....we got the burnt pizza.... never like to go there again.
May 8, 2022
God pizza til prisen
April 14, 2022
Super god pizza
April 3, 2022
Super gode pizzaer 👍
March 14, 2022
Reply from ILD.PIZZA A/S
Kære Christina
Tak for din bedømmelse og de fem stjerner.
Vi er glade for at høre, at du havde en god oplevelse hos os og sætter stor pris på, at du har givet dig tid til at vurdere os :-)
Vi glæder os til at byde dig velkommen igen.
Mvh. Ild.Pizza
god pizza, men...
Venlig personale men dårlig logistik
For langt ventetid for mange sms og skriveri
February 28, 2022
Reply from ILD.PIZZA A/S
Kære Eva
Tak for din bedømmelse.
Vi beklager for at du måtte opleve 13 minutters ekstra ventetid på din bestilling. Vi sender sms'er i forbindelse med at din ordre påbegyndes, samt når denne står klar til afhentning - det er en del af konceptet. Vi er kede af at dette ikke falder i god jord hos dig, men det er nu engang den kommunikation vi benytter os af.
Vi er dog glade for at du synes godt om pizzaerne :-)
Mvh. Ild.Pizza
The ordering process is a bit annoying…
The ordering process is a bit annoying on the website I tried to order a pizza with lots of toppings but somehow I ended up with a margarita. The staff didn't do this fail. It showed margarita on the check but I was really disappointed and couldn't call anywhere to get the right pizza so I had to accept this blank pizza that night
February 22, 2022
Medioker mad og håbløs checkout.
February 18, 2022
Unprompted review
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