illiciumlondon.co.uk Reviews 

38
•
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Made an order worth almost £250 on the 25th October, on the 29th I had an email stating one of the rings was out of stock but more will be available in 7 days and my whole order will be shipped th... See more

Rated 5 out of 5 stars

I recently bought a couple of rings and a leather purse from this store, and I’m seriously impressed. The quality is outstanding — everything feels solid, well-made, and looks even better in person. T... See more

Rated 5 out of 5 stars

Illicium London has amazing quality bags, looking forward to seeing more of their products on the market. The bags are very stylish and markets to an adversity of people, there really is something to... See more

Rated 5 out of 5 stars

100% recommend this brand. Ordering a product from abroad is usually a big hassle but illicium provide great service and are easy to reach out to for any questions on my order. The product itself... See more

Company details

  1. Jewelry Store
  2. also in
  3. Bags and Luggage Store
  4. Fashion Accessories Store
  5. Jewelry Designer

Written by the company

Illicium London is a London born, design-driven men’s jewellery brand rooted in timeless artistry, symbolism, and self-expression. Based in the UK, we craft meaningful pieces that blend ancient inspiration with modern precision—delivering premium quality without the excessive mark-up. With thousands of customers across the world and counting, our mission is to make refined, distinctive jewelry accessible to those who value individuality and legacy. OUR ETHOS: Illicium exists for those who choose to stand apart. In a market saturated with disposable trends and empty statements, we create with intention. Every piece is crafted to endure—physically, emotionally, and stylistically. From mythological pendants to bold signet rings, our designs carry stories that spark recognition and invite connection. This is jewelry that speaks before you do. A NOTE FROM US: To everyone who’s worn, shared, or gifted Illicium—thank you. You’re not just part of a brand; you're part of a movement that values meaning over mass production, and substance over hype. We’re always here to listen, improve, and create for you. If there’s anything you ever want to share, reach us anytime at info@illiciumlondon.co.uk.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

38 reviews

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4.5

All reviews

(38)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I bought a pendant and I like to return…

I bought a pendant and I like to return it. I had sent them a couple of emails to request a return but I didn’t get any response or reply.
Eventually they found my email and they had given me the refund after they received my return item. I had to pay the returned postage.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

I recently bought a couple of rings and…

I recently bought a couple of rings and a leather purse from this store, and I’m seriously impressed. The quality is outstanding — everything feels solid, well-made, and looks even better in person. The designs are clean and stylish without being over the top, which is exactly what I was looking for. Customer service was great too, super helpful and easy to deal with. Definitely coming back for more. Highly recommend!

November 10, 2025
Unprompted review
Rated 4 out of 5 stars

Ordered multiple pieces, took a while.

Made an order worth almost £250 on the 25th October, on the 29th I had an email stating one of the rings was out of stock but more will be available in 7 days and my whole order will be shipped then.

It has been 3 weeks since their last correspondence.

Update - customer services has been in contact and my order was shipped promptly, better late than never I guess.

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Good product

Absolutely love the necklace I got, still wearing it everyday non stop after 2-3 years. No damage, still looking good and getting compliments like day one. Very happy with my purchase

October 23, 2025
Unprompted review
Rated 1 out of 5 stars

Impossible to contact customer service…

Impossible to contact customer service to return items because their mailbox is full

August 14, 2024
Unprompted review
illiciumlondon.co.uk logo

Reply from illiciumlondon.co.uk

We're really sorry for this inconvenience you experienced. We were going through a rebuild and migration of our site to a new hosting platform and this created some issues with emails temporarily not being received. This has since been rectified and we contacted you to resolve your query.

Rated 5 out of 5 stars

perfect gift

I bought a pair of cufflinks for my boyfriend and they were absolutely perfect. Great quality and design, and their customer service was spot on. will definitely buy again

December 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great products and experiences with Illicium

I have bought the leather duffel bag, card holder and 3/4 pieces of jewellery and every time I have been extremely happy with my experience. The products arrived in good time and are exactly as advertised. Very happy with Illicium and will definitely be purchasing products again.

August 31, 2023
Unprompted review
Rated 1 out of 5 stars

I was so disappointed when my father…

I was so disappointed when my father received his retirement gift which was your leather bag. I followed all your instructions listed on your site to have it monogrammed and the bag arrived with nothing on it. So very upsetting.
Order number: 6417

May 24, 2022
illiciumlondon.co.uk logo

Reply from illiciumlondon.co.uk

I'm really sorry about this , we tried to contact you on multiple occasions regarding this to tell you that the embossing was not possible on this large bag and whether you still wanted to go ahead with your order.

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