Like the others I would give them no stars if I could. Gave me 3 different tracking numbers. said my package was coming from Ireland but then other tracking said China. my PayPal said the company na... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No do not purchase any products from these imposters. The product took almost 2 months to arrive and I didn't even try to use. Everything on the label was written in Chinese.
If I could give negative stars I would!! My leggings arrived 30+ days after I ordered. They were too small so I immediately contacted customer support for a return. They refused to let me retu... See more
Received this purchase after a long two-week wait. Packaging was sturdy but could do with some flair. The product itself is decently crafted and offers good functionality. Design is sleek yet practica... See more
Company details
Written by the company
Our mission has always been to provide a diverse array of high-quality products that cater to every lifestyle and necessity.
Contact info
4768 Todds Lane, 78205, San Antonio, United States
- support@illutminate.com
- illutminate.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor customer service
I ordered in error the sticker on shelving. Sent an email with 24 hours of ordering to cancel. They indicated it was too late as it already shipped. How is that possible. I have been going back and forth for two weeks and I ended up receiving the product that I canceled. Now I’m trying to obtain a prepaid return mailing label so I can return the unopened package and get a full refund. I don’t think this is going to end well for me. Buyer beware. Customer service sucks. Response is slow. Never again. They make you purchase the freight insurance, then there’s the tax. Product was offered for $19.99 each, spend $39.00 and get free shipping. What a joke!! Total cost was $52.00 after everything was said and done. I refuse to open package as I plan on returning and getting a refund.
Marianne K
BEWARE SCAM
BEWARE - ILLUTMINATE IS A SCAM. NEVER RECEIVED THE PRODUCT. AN "UPDATED PARCEL STATUS" SAYS IT WAS "DELIVERED, NEIGHBOR AS REQUESTED" ON 2025-01-30. I NEVER REQUESTED IT TO BE DELIVERED TO ANY NEIGHBOR. THIS COMPANY IS A SCAM - BEWARE
i never received my order and now they…
i never received my order and now they want to charge me more to resend it. this company is looking like a scam business.
Very practical and well-designed
Very practical and well-designed. The long-lasting rechargeable flashlight complements the pliers perfectly.
Bought this multifunctional set with a…
Bought this multifunctional set with a flashlight included. Quality is decent but doesnt stand out. Design is practical, packing could use improvement for a sturdier feel. Shipping took two weeks, which felt quite long. A bit pricey for the overall experience. Faster delivery would enhance satisfaction.
Absolutely thrilled with this purchase
Absolutely thrilled with this purchase! Extremely versatile, easy to use, and impressively durable design!
I recently purchased a multifunctional…
I recently purchased a multifunctional fishing pliers set with an LED rechargeable tactical flashlight. The combination of tools and flashlight proves incredibly useful. However, at its current price, it would benefit from a more durable carrying case to enhance portability and protection.
High hopes met with this set
High hopes met with this set. Multifunctional tools perform well, and the flashlight impresses with its brightness and rechargeable feature.
Really digging this set
Really digging this set! Handy tools and flashlight combo. Slightly bulky. A more compact design would rock.
Got a great deal on this…
Got a great deal on this multifunctional set. Pleased with the sturdy quality and durable build. Thoughtful packaging ensured everything arrived safely. Rechargeable feature is particularly useful.
Picked up this multifunctional tool…
Picked up this multifunctional tool recently. Build quality impresses with its robustness. Design is sleek yet practical. Flashlight offers decent brightness, but battery life could improve. Pliers perform efficiently although grips might benefit from softer material. Overall, a solid choice for outdoor enthusiasts seeking reliability with a minor tweak or two.
Received this purchase after a long…
Received this purchase after a long two-week wait. Packaging was sturdy but could do with some flair. The product itself is decently crafted and offers good functionality. Design is sleek yet practical, and it shines well in terms of overall quality and utility.
I really appreciate how versatile this…
I really appreciate how versatile this pliers set is; the flashlight offers incredible brightness and efficiency.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








