I've been ordering umbrellas and canopies from them for years, simply because they're so unique and eye-catching. People always ask me where I bought my umbrella or canopy. They say it's beautifully d... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am an avid walking sticks/canes collector (and user). Over the years I bought many sticks/canes from USA, Ukraine, Ireland China, Taiwan, France and Italy. Without hesitation, I can say that ilMa... See more
What incredible products this company makes! I’ve ordered several umbrellas for myself and as gifts, all very well received. I’ve also ordered two shoe horns. Again, beautiful. I highly recommend them... See more
I ordered a beautiful parasol/umbrella just under 2 weeks ago to Australia. I added embroidery of my initials. I received the carefully packaged umbrella today. This was a very fast delivery time. The... See more
Company details
About ilMarchesato
Written by the company
Il Marchesato is a family Company founded in 1978 in Saluzzo, a tiny town in the North West of Italy, not far from Turin.
The name is after the old name of the area, and it means “The land of the Marquis”, a common way in the ancient times to define places according to the nobles in charge. From the beginning Il Marchesato makes hand made luxury umbreallas, walking sticks and shoehorns with a vast array of high quality materials.
Every single piece is mounted by hand, precious textiles cut by hand, sticks and handles are worked by the family members and porcelain handles painted by local artists working with the Company since longtime. Even the top notches and runners of the umbrellas are mounted and tested internally one by one.
Contact info
Via S. Giovanni Bosco, 6, 12037, Saluzzo, Italy
- +390175248430
- ilmarchesato@ilmarchesato.com
- ilmarchesato.com
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
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I ordered a gorgeous umbrella as a gift…
I ordered a gorgeous umbrella as a gift for my friend. I was surprised at how quickly it arrived! Perfect transaction. Thank you!!
April 28, 2025
Unprompted review
Glad I purchased it. Will order again.
I ordered an umbrella and had some issues. Not only did they resolve the issues with me being in America but the finish product looks more amazing in person then when I ordered. Mechanism is amazing the jewels are extremely bright. Engraving looks great. I am overwhelmed with joy. This is the perfect gift for my wife.
May 28, 2025
Unprompted review
Wow beautiful umbrella
Wow! Beautiful umbrella. The handles show such great craftsmanship
May 14, 2025
Unprompted review
I purchased my gorgeous umbrella online…
I purchased my gorgeous umbrella online and couldn’t be happier with it.
The service was amazing the tracking of the shipment outstanding and the delivery extremely quick x
May 15, 2025
Good umbrella but price is low.
May 26, 2025
Unprompted review
Great product
Great product, generating interested questions from friends and others!
Unfortunate problems with lost delivery but great fix and comeback by the company!
April 21, 2025
In love with my new umbrella
I couldn’t be more thrilled with my experience at Il Marchesato. From start to finish, the ordering process was smooth, personal, and truly a pleasure. It’s rare to encounter such a combination of outstanding craftsmanship, high-quality materials, and genuine care for the customer.
The umbrella I ordered is not just a practical item—it’s a work of art. You can feel the passion and precision that the Italian artisans pour into their craft. Every detail speaks of elegance, tradition, and excellence. I fell in love with it the moment I opened the package.
A heartfelt thank you to the master craftsmen of Il Marchesato. Your work is exceptional, and I’m genuinely grateful to own one of your creations. This won’t be my last purchase!
March 4, 2025
Unprompted review
an incredible item
an incredible item, that i will be putting in my show case and boost about !!! i will get another one someday soon
May 14, 2025
Quality product
Quality product
The umberella is beautiful crafted and with care. very fast delivery This is the second item purchased and extremely happy with the workmanship
May 20, 2025
Unprompted review
The cane is beautiful just not for me
The cane is beautiful just not for me, it’s too slim and feminine looking, service and prompt delivery. I only gave four stars as I require a bigger handle and shaft as a male customer
May 12, 2025
I am very thrilled about my walking…
I am very thrilled about my walking stick its quality and the time it took to arrive here in Australia.
May 6, 2025
top-notch from start to finish, my experience with Il Marchesato.
I recently ordered a beautiful cane. as a present for my beloved relative, and not only was the delivery prompt and accurate, but the level of customer service I received was truly outstanding. It's clear that this is a very professional establishment that values both its customers and its good name. They made the process incredibly easy and pleasant. Thank you, Il Marchesato, for such a positive interaction!.
May 6, 2025
The cane is amazing!
May 7, 2025
It’s the most beautiful umbrella-…
It’s the most beautiful umbrella- gorgeous quality. Arrived quickly and fabulous customer service
April 30, 2025
Unique beautiful umbrella
Beautiful umbrella exactly as advertised. Gorgeous detail and personal embroidery!!! Quickly shipped and delivered safely and undamaged
April 30, 2025
BEWARE OF IL MARCHESATO VERY POOR craftsmanship and quality
VERY POOR craftsmanship and quality. Umbrella was carefully used a few times when it BROKE for absolutely no reason! The umbrella is beyond repair. For the price paid (and we purchased more than one) these umbrellas should last a lifetime. Terrible customer service. Representative tried to place the blame on the customer. Il Marchesato does not stand behind its merchandise. Please think carefully before purchasing from this company.
May 8, 2025
Unprompted review
Reply from ilMarchesato
Dear Customer,
We are sorry to receive a review like yours; however, we are unable to locate your order or identify the specific product in question as no order number or valid email address was provided.
We would like to clarify that all of our umbrellas are repairable, and our customer service team is always available to assist with any issues. In order to address this matter and provide a prompt solution, we kindly ask you to contact us at info@ilmarchesato.com, providing your order number, photos of the damaged umbrella, and your contact details.
We look forward to receiving the necessary information to verify the situation and offer the best possible resolution.
Best regards,
The Il Marchesato Team
Disappointed by the courier service
Il Marchesato is a pleasure to wear and to offer and the acquisition in April 2025 was my third one in 6 months. I am very surprised that its partners are not standing up to Il Marchesato standards. I ordered a stick on April 22. On April 29 it left Il Marchesato. I still have not received it and I was notified today, May 6, that it just crossed the Romanian border, more than 600 km away from the final destination. For the very senior person which I ordered this stick for, each day values a year.
April 29, 2025
Reply from ilMarchesato
Dear Adriana,
Thank you for your feedback and for the continued trust you have shown us. We’re truly pleased to know that Il Marchesato is a pleasure for you to wear and to offer as a gift, and we sincerely appreciate your repeated purchases over the past few months.
We’re sorry that, on this occasion, the delivery did not meet your expectations. The order was shipped on April 29, which was the first available working day after the national holiday on April 25 in Italy, during which all manufacturing activities, including ours, were paused. This was followed by another public holiday on May 1, which also impacted the courier’s transit times.
We are not sharing these details as an excuse, but simply to provide full transparency about the context. The responsibility for the overall experience remains ours, which is why we have already opened a report with the courier to investigate the delay and do everything we can to ensure the item is delivered as quickly as possible.
We fully understand that when a purchase carries emotional significance, every day truly matters. Please rest assured we are closely monitoring your shipment and are committed to seeing it through until it reaches its destination.
Kind regards,
Il Marchesato
Everything went smoothly and the cane I…
Everything went smoothly and the cane I bought is just great
April 29, 2025
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